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Hôtel Le Pastel

2.0 star property
Boardwalk/promenade hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Hôtel Le Pastel

Meeting facility
Economy Twin Room | View from room
Daily continental breakfast (EUR 7 per person)
Front of property
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Room service
The current price is NZ$110
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
1 Rue de l'Orient, Toulouse, 31000
  • Place, Basilica of Saint-Sernin
    ‪9 min walk‬
  • Place, Place du Capitole
    ‪9 min walk‬
  • Place, Capitole de Toulouse
    ‪9 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Bidet
Private bathroom
Hairdryer
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Bidet
Private bathroom
Hairdryer
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
Bidet
Private bathroom
  • 15 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
Bidet
Private bathroom
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
Bidet
Private bathroom
  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Double Room

Economy Double Room | Room amenity

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Bidet
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Bidet
Private bathroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Toulouse

Hôtel Le Pastel places you in the centre of Toulouse, within a short 5-minute stroll of Canal du Midi and Rue d'Alsace-Lorraine. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a 24-hour business centre, a coffee shop/cafe and a microwave in a common area. Each morning continental breakfast is served between 7:30 AM and 10:00 AM. There's also the convenience of self parking. .In the area of this Toulouse City-Centre hotel, you'll find Airbus.

What's nearby

  • Garonne - 5 min walk - 0.4 km
  • Victor Hugo Market - 6 min walk - 0.6 km
  • Basilica of Saint-Sernin - 9 min walk - 0.8 km
  • Place du Capitole - 9 min walk - 0.8 km
  • Capitole de Toulouse - 9 min walk - 0.8 km

Getting around

  • Toulouse Matabiau Station - 5 min walk
  • Jeanne d'Arc Metro Station - 5 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • ‪Pizza Pizza - ‬3 min walk
  • ‪Asia Fast Food - ‬3 min walk
  • ‪Thai Kafé - ‬3 min walk
  • ‪Les Frères Chapelier - ‬2 min walk
  • ‪Petit Déjeuner - ‬2 min walk

About this property

Hôtel Le Pastel

Boardwalk/promenade hotel with 24-hour business centre and 24-hour front desk
There's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. The business-friendly Hôtel Le Pastel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This Toulouse hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 4 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
Hôtel Le Pastel offers 21 air-conditioned accommodations with free newspapers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 4 for children
  • A coffee shop/cafe

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 215 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • No lift
  • Raised toilet seat

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7 for adults and from EUR 4 for children
  • Secured self-parking fee: EUR 20 per night
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 750 387 276

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pastel Toulouse
Pastel Toulouse
Hôtel Le Pastel Hotel
Hôtel Le Pastel Toulouse
Hôtel Le Pastel Hotel Toulouse

Frequently asked questions

What is the cancellation policy at Hôtel Le Pastel?

Hôtel Le Pastel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Le Pastel?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Hôtel Le Pastel on 20 Dec 2025 start from NZ$103.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Le Pastel?

Yep, Hôtel Le Pastel has a secured self car park for EUR 20 per night. A self car park is also available, for a fee.

Are there any beaches close to Hôtel Le Pastel?

The closest beach to Hôtel Le Pastel is Toulouse Plage (9.7 km).

What makes Hôtel Le Pastel a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hôtel Le Pastel.

Does Hôtel Le Pastel serve breakfast?

Yeah, continental brekkie is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hôtel Le Pastel?

No, Hôtel Le Pastel does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Le Pastel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hôtel Le Pastel?

No, pets are not allowed.

Hôtel Le Pastel Reviews

Reviews

6.6
Rating 10 - Excellent. 107 out of 546 reviews
Rating 8 - Good. 147 out of 546 reviews
Rating 6 - Okay. 132 out of 546 reviews
Rating 4 - Poor. 77 out of 546 reviews
Rating 2 - Terrible. 83 out of 546 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Tayah

Stayed 1 night in Aug 2025

2/10 Terrible

Nizar

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Disliked: Cleanliness
Extremely small room
Stayed 5 nights in Jun 2025

2/10 Terrible

Gareth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Guys please avoid. We was supposed to be in room 41 and there is no lift. It was 37 degrees. 4 times said key works. Moved to room 1. The room was dirty the bathroom is as small as a train it’s a wet room toilet. Have a shower and need the toilet wet feet. The room was disgusting. The aircon is controlled by reception. If we could have booked another hotel we would have. The lights flickered and one plug socket. It’s a 2 star hotel and the only bonus was its opposite a Lidl but the area is full of homeless and beggars.
Stayed 3 nights in Jun 2025

8/10 Good

John Patrick

Stayed 1 night in Jun 2025

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Claire

Disliked: Cleanliness, property conditions & facilities, room comfort

Unable to stay due to condition

We arrived for a four night stay and found our hotel room covered in mold, grime, and dirt with a window that wouldn’t close (we were on the fourth floor) and a ripped off smoke alarm.
Stayed 4 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience here at the hotel. Only a five minute walk from the train station and very nice atmosphere in the local area. Rooms are small but well kept and the bed was comfortable. Staff was very friendly as well
Stayed 1 night in May 2025

4/10 Poor

Harriet

Stayed 2 nights in May 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, amenities, property conditions & facilities
Oh my this place is horrible-please don’t stay here. Room smelled cigarettes and my clothes when I checked out smelled like cigarettes. I had to open the window to vent it out since the AC was not working. booking says including AC but apparently they don’t want to turn it on. Pillows are super thin and uncomfortable and I had so many mosquito bites I hope I don’t get sick. The owner should be ashamed it’s not it as if the cost is cheap, I paid good amount of money but the hotel is so run down. The sink clogged, it took a while to drain it, annoying. And the bathroom is just so small. Staff were fine, it’s the owner who should evaluate the condition and service of his hotel. Terrible stay. Can I give zero star. Que Horror.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

The worst place I have ever and will ever stay at. First impression I went in to the receptionist and tried to check in he took my ID and then signalled for me to move over so he could check the French people in behind me, completely rude. He then signalled me back over and told me my room wasn’t ready and I had to walk 8 minutes to a different apartment building. I went to this room and the second I entered was overwhelmed by the smell of cigarette smoke. I literally could not breathe for it, I tried opening the windows but the people downstairs were smoking so this just made the room smell worse. I went back to the reception and told him I could not stay in this room. He gave me another room card which was for a room in the hotel I actually booked. This room was small but functional, the lack of cleanliness was like nothing I’ve ever seen before. The floors, toilet, shower and sink were absolutely filthy. The loud creaking of the stairs and banging of doors could be heard all night long keeping me awake. The next night I was ready for bed at around 11pm and the fire alarm went off, I went downstairs to the receptionist sat with earphones in looking at me like I was crazy for asking what was going on, no customer service skills whatsoever. There is so much more that I can’t fit into this review but basically DO NOT STAY HERE, my clothing still smells from the mixture of smoke, damp and filthy smells in the room. AVOID!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sebastian

Stayed 1 night in Oct 2024

4/10 Poor

Simon

Stayed 1 night in Oct 2024

2/10 Terrible

MARIA FLORENCIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Mucho olor a cigarro en la habitación a toda hora (y yo no fumo) posiblemente por un tema de circulación de aire. A las 2 am se disparo la alarma contra incendios, seguramente por este tema. Muy incómodo y difícil dormir así. No había calefacción.
Stayed 1 night in Sep 2024

2/10 Terrible

Kiri

Disliked: Cleanliness, property conditions & facilities
The rooms are VERY tiny and the whole place is a bit grubby and shabby (there were also strange little fruit flies in my bathroom, which I wasn’t thrilled about), but the location was amazing and it was actually totally fine for two nights as a single traveller for whom location was more important than a fancy room.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very budget hotel, can't recommend

Из плюсов - близко к центру и автобусу в аэропорт, к вокзалу. Рядом Лидл. После чекаута можно оставить вещи в коридоре ресепшена. Кондиционер работал, белье и полотенца нормальные. То что номер маленький и так себе написано везде, но наличие бегущего таракана это уже совсем грустно. Слышимость соседей максимальная. Само здание маленькое и номера такие же друг к другу. Ну это оч бюджетный отель, поэтому такие условия видимо. Решила попробовать, несмотря на низкие оценки, ну как бы не зря такие ревью все же.
Stayed 2 nights in Aug 2024

6/10 Okay

Jana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get clean towels the whole time. Didn’t see anyone there
Stayed 7 nights in Apr 2024

4/10 Poor

Misa

The toilet in the hotel was broken so we were asked to find a small apartment; one of their other properties. Being only in France for a few hours, we had a difficult time finding the mysterious door that blended in with the rest of the nightlife. It took about a hour of walking around at 9pm with our bags and asking many for help along the way. The apartment was maybe 50 sq feet, very small. The window had a barricade so you could not see out of it but the noise still made its way in. We could not get the AC to work so it was very, very hot inside, despite it being only 50 degrees F outside. It was an experience!
Stayed 2 nights in Apr 2024

8/10 Good

Holger P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent place to sleep

Cheap price, clean, had the basics.
Stayed 2 nights in Mar 2024

4/10 Poor

Mahdi

Disliked: Staff & service, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Svitlana

Stayed 1 night in Dec 2023

2/10 Terrible

Leonardo, Neubiberg

Disliked: Cleanliness, property conditions & facilities
Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.
Stayed 2 nights in Dec 2023

4/10 Poor

Gary

Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

For the money go elsewhere

Front desk wasn't there when I showed up. Came walking down street about ten minutes after I arrived and stood out front. Tiniest shower ever, can't control AC temp in room, no hand towel or shower mat and the room I had was on front at street level. Super noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

tanmohitbir riar

Liked: Staff & service, property conditions & facilities
The staff were brilliant and the room was neat and tidy. I’d recommend this place
Stayed 1 night in Jul 2023