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Townsend Gateway Inn

Property class: 2

Photo gallery for Townsend Gateway Inn

A hotel room with two beds, a chair, a lamp, and a checkered curtain.
An outdoor patio area with wooden chairs and a stone fire pit.
A wooden-furnished room with a sofa, armchair, and table.
A small house with a red door, a front porch with two chairs, and a stone staircase leading to the door.
A sign for Townsend Gateway Inn with a view of a grassy area and trees.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Housekeeping
The current price is NZ$206
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
8270 State Hwy 73, Townsend, TN, 37882
  • Place, Great Smoky Mountains Heritage Center
    ‪9 min walk‬
  • Place, Townsend Visitor Center
    ‪19 min walk‬
  • Place, Great Smoky Mountains National Park
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

A hotel room with a large bed, two bedside lamps, a wooden headboard, a framed picture on the wall, and a bathroom with a sink and mirror.

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(20 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

A hotel room with two beds, a chair, a lamp, and a checkered curtain.

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(21 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

A small, single-story house with a front door, two windows, and a set of stone steps leading to the entrance.

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a chair, a bathroom with a sink and mirror, and an air conditioning unit on the wall.

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a chair, a bathroom with a sink and mirror, and an air conditioning unit on the wall.

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

A hotel room with a bed, a nightstand, a lamp, and a curtain.

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

A small, single-story house with a front door, two windows, and a set of stone steps leading to the entrance.

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

A hotel room with two beds, a chair, a lamp, and a checkered curtain.

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

9.6 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a chair, a bathroom with a sink and mirror, and an air conditioning unit on the wall.

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Family House, Mountain View

  • Mountain view
  • 4 bedrooms
  • Sleeps 6
  • 3 Queen Beds and 2 Single Beds

About the area

Townsend

At Townsend Gateway Inn you'll be within just a 10-minute stroll of River Rage Go-Kart Track and Great Smoky Mountains Heritage Center. Highlights at this motel include free in-room WiFi. .Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to a playground. Added amenities include free Wi-Fi in public areas, concierge services and a garden. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this Townsend motel include Great Smoky Mountains National Park and Cades Cove.
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What's nearby

  • River Rage Go-Kart Track - 3 min walk - 0.3 km
  • Great Smoky Mountains Heritage Center - 9 min walk - 0.8 km
  • Townsend Visitor Center - 19 min walk - 1.7 km
  • Great Smoky Mountains National Park - 2 min drive - 2.1 km
  • Dark Island Swinging Bridge - 2 min drive - 2.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 33 min drive

Restaurants

  • ‪Sloppy Hog Saloon - ‬12 min drive
  • ‪Walland Shop Groceries And Gas - ‬12 min drive
  • ‪Peaceful Side Social - ‬17 min walk
  • ‪The Townsend Abbey - ‬2 min drive
  • ‪The Heavenly Roast - ‬11 min drive

About this property

Townsend Gateway Inn

As a guest of Townsend Gateway Inn, you'll find a seasonal outdoor pool, barbecue grills, and a vending machine. WiFi is free in public spaces. Townsend Gateway Inn also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This Townsend motel is smoke free.

  • 1 floor
  • 30 guestrooms or units
  • 5 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
Townsend Gateway Inn offers 30 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

A modern living room with a sofa, a coffee table, and a dining area.
Best Western Cades Cove Inn
Townsend
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,002 reviews
The price is NZ$249
includes taxes & fees
27 Sept - 28 Sept
Best Western Cades Cove Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 1 floor
  • 5 buildings
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Frequently asked questions

What is the cancellation policy at Townsend Gateway Inn?

Townsend Gateway Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Townsend Gateway Inn?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Townsend Gateway Inn on 30 Sept 2026 start from NZ$206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Townsend Gateway Inn?

Yep, Townsend Gateway Inn has a free self car park.

Does Townsend Gateway Inn have a pool?

Townsend Gateway Inn has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

Is there a free airport shuttle available at Townsend Gateway Inn?

No, Townsend Gateway Inn does not offer an airport shuttle service.

What time are check-in & check-out at Townsend Gateway Inn?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Clean and super nice staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, bed and pillows were comfortable and staff was great!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was perfect, room was clean, and staff was friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay and the view is beautiful. KW
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented cabin number one and it was very nicely appointed and had very warm and comfortable rustic charm to it. Location is excellent. We only stayed two nights but would absolutely stay again when needed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, sweet staff, peaceful and super charming. We will definitely stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-fashioned family owned and operated hotel. made me feel at home and very welcomed. I loved it!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this place. I felt like I was taken back to a simpler time. The stuff was great and so helpful!! I will most definitely be back
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very nice staff, easy drive to the National Park, nice laid back area
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, every staff member I interacted with was super friendly. The place was quiet, excellent location in town close to restaurants and of course the national park, and the room was very clean. I would definitely go back and stay here for my next trip back to Townsend
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be an older property, but is very well maintained room was very nice and clean. Staff was very friendly from checking in to check out
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the vintage charm of this place. It reminded me of childhood vacations. Mot the fanciest place, but just what I was looking for.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was wonderful! The accomodations were very nice, clean and unique. They treated all the guest that were their for the truck show wonderfully providing a little snack bag. Was willing to let us leave our truck and trailer on their property. Would definitely stay there whenever I'm in Townsend again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Folks were great. Outside is not much to look at (old fashioned style, etc) but the inside was pristine. Very convenient!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ricking chairs on the porch were excellent! Really enjoyed sitting put there at night!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The pool was not clean an we couldn't use it. Other that that we enjoyed our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great place
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property for staying in townsend for a couple days. No frills, great price and very near grocery stores and restaurants. The room was immaculate and well updated for the age of the structure. Its a nice step back into private entry style motels.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
the room itself was fairly nice. woke up in the morning with no hot water.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The inn was clean.and well maintained. Staff was friendly and owner was helpful. Parking was fine for small vehicles. Goodie bag was a nice touch.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay with Townsend Gateway Inn. The Staff was very helpful and parking was as easy as it can get. The only complaint was that we had "warm" water, not HOT. There could be a number of reasons for this.
Stayed 2 nights in May 2026