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BT Homes - Tankah Bay

5.0 star property

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Luxury Apartment, 2 Bedrooms, Ocean View (102) | Terrace/patio
Outdoor pool
Deluxe Apartment, 2 Bedrooms, Ocean View (306) | Dining room
Outdoor pool
Deluxe Apartment, 2 Bedrooms, Ocean View (306)

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Outdoor space

Explore the area

View map
Balam Canché, Tulum, QROO, 77772
  • Place, Soliman Bay
    ‪8 min walk‬
  • Place, Cenote Manatí
    ‪4 min drive‬
  • Place, Xel-Há Park
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪81 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Ocean View (306)

Deluxe Apartment, 2 Bedrooms, Ocean View (306) | Beach/ocean view

Deluxe Apartment, 2 Bedrooms, Ocean View (306)

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms, Ocean View (102)

Luxury Apartment, 2 Bedrooms, Ocean View (102) | Living area

Luxury Apartment, 2 Bedrooms, Ocean View (102)

  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

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About the area

Tulum

A luxury stay in Tulum awaits you at this apartment. Within a 20-minute stroll, you'll find Soliman Bay and Cenote Manatí. .Apartment is individually decorated and features Smart televisions with digital channels, along with free WiFi, free wired Internet and 2 bathrooms. In-room dining is easy with a kitchen that comes equipped with a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A dining area, a private garden and a coffee/tea maker are also available. .Spend the day at the beach and enjoy the on-site outdoor swimming pool. Added amenities include free Wi-Fi in public areas and spa services. There's also the convenience of an airport shuttle.
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What's nearby

  • Soliman Bay - 8 min walk - 0.7 km
  • Cenote Manatí - 4 min drive - 1.8 km
  • Xel-Há Park - 14 min drive - 13.8 km
  • Tulum Mayan Ruins - 15 min drive - 13.0 km
  • Tulum Beach - 27 min drive - 22.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 95 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬12 min drive
  • ‪Chula Vista - ‬12 min drive
  • ‪Xula Vista Restaurant - ‬12 min drive
  • ‪World Cafe - ‬9 min drive
  • ‪Seaside Grill - ‬10 min drive

About this property

BT Homes - Tankah Bay

BT Homes - Tankah Bay offers its guests an outdoor pool, spa services, and express check-out. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Tulum apartment is smoke free.

  • 1 guestroom or unit
  • Express check-out
  • No smoking on site
Guest accommodation at this apartment offers a safe and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Accommodation at this 5-star apartment has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 50-inch Smart televisions come with premium digital channels and Netflix. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.

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Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Car recommended
  • Onsite parking includes off-street options

Family friendly

  • Free cot

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • Chef service
  • Dining table

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 50-inch Smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Deck/patio
  • Yard

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smooth flooring in room
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Local maps
  • Meal delivery service
  • Restaurant dining guides
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Locally-owned and organised tours and activities

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights and lock the doors

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at BT Homes - Tankah Bay

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1500 per room (one-way)
  • Airport shuttle fee per child: MXN 1500 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, American Express and debit cards. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Xila By BT Homes
Casa Xilá By BT Homes
Mordern Beachfront By Bt Homes
Luxury and Mordern Beachfront Condo by BT Homes Tulum
Luxury and Mordern Beachfront Condo by BT Homes Aparthotel
Luxury and Mordern Beachfront Condo by BT Homes Aparthotel Tulum

Frequently asked questions

Are there any beaches close to BT Homes - Tankah Bay?

Yep, BT Homes - Tankah Bay is a short 7-minute walk from Soliman Bay.

Is there a spa on site at BT Homes - Tankah Bay?

There's no onsite spa, but this property does offer services like Thai massages.

Does BT Homes - Tankah Bay have a pool?

BT Homes - Tankah Bay has an outdoor pool.

What luxury perks are available at BT Homes - Tankah Bay?

This property features an outdoor pool, as well as pillowtop beds and premium bedding.

Is BT Homes - Tankah Bay family-friendly?

You bet! With amenities such as an outdoor pool and free infant beds, it's no surprise that BT Homes - Tankah Bay is a winner with our family travellers.

Is there a free airport shuttle available at BT Homes - Tankah Bay?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at BT Homes - Tankah Bay?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at BT Homes - Tankah Bay?

No, pets and service animals are not allowed.

BT Homes - Tankah Bay Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.6/10

Cleanliness

2.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Matthew

Disliked: Amenities, communication
BT Homes does not communicate well. They were not timely in responding to sending us to the wrong location. Then when there were issues with the toilets and lack of coffee maker, broken electric kettle, and no hand towels. They just filled the shampoo, conditioner and soap with water to be full. Big hole in the bed room door. They did not respond to questions or concerns with the stay. Do not stay here!!
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Cher

Disliked: Listing accuracy
The shuttle service is NOT included. It costs $150 each way. Rent a car is you still stay here after reading this. But seriously, do NOT stay here. Could not swim in the ocean. Rocky and full of coral. Even with aqua socks. Everything was beautiful but not functional. The showers went from freezing cold to scalding. No hot water in the kitchen. Uncomfortable seating. Coffee maker didn’t work, was replaced with another broken coffee maker twice. The third one worked but they left the broken one. Basics like bowls are not there but there’s a meat grinder. Property is in the middle of nowhere. Staff were unhelpful and made no effort to communicate. Getting dishwasher pods took three days. The pool was very basic. Area around the place was not great. Lots of trash everywhere.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Cynthia Dayanne Rodriguez

Liked: Cleanliness, property conditions & facilities
Limpia bonita tranquila
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025