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Collection O Kaab Downtown Tulum

Property class: 4

Photo gallery for Collection O Kaab Downtown Tulum

A pool area with lounge chairs and umbrellas, surrounded by tropical plants and a thatched-roof building.
A hotel room with two beds, a TV, a wooden headboard, a wall-mounted air conditioner, and a hallway leading to a bathroom.
A reception area with a wooden reception desk, a stone wall, and a large window with sheer curtains.
A cozy outdoor seating area with wicker furniture and a bamboo backdrop.
A building facade with a patterned wall, a heart-shaped design, and greenery.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
1, Calle Sol Ote. Supermanzana 004, Tulum Centro, Col Huracanes, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪9 min walk‬
  • Place, Hospital de Tulum
    ‪16 min walk‬
  • Place, Jaguar Park
    ‪16 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

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About the area

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At Collection O Kaab Downtown Tulum you'll be 2.7 km (1.7 mi) from Tulum National Park and 3.4 km (2.1 mi) from Tulum Mayan Ruins. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a garden and a front desk safe. Each morning free breakfast is served. There's also free self parking, along with the convenience of airport pick-up service. .With a stay at this 4-property class Tulum City Center hotel, you'll be 4.3 km (2.7 mi) from Gran Cenote and 4.9 km (3.1 mi) from Las Palmas Public Beach.

What's nearby

  • Dos Aguas Park - 9 min walk - 0.8 km
  • Hospital de Tulum - 16 min walk - 1.3 km
  • Jaguar Park - 16 min walk - 1.4 km
  • Hunab Lifestyle Center - 16 min walk - 1.4 km
  • Tulum Mayan Ruins - 9 min drive - 5.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive

Restaurants

  • ‪Taqueria Honorio - ‬2 min walk
  • ‪Negro Huitlacoxe - ‬3 min walk
  • ‪Tacos y tortas el tio - ‬2 min walk
  • ‪Papaya Pizza & Co - ‬4 min walk
  • ‪Tropi Tacos - ‬2 min walk

About this property

Collection O Kaab Downtown Tulum

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. An outdoor pool, tour/ticket assistance, and a garden are also featured at Collection O Kaab Downtown Tulum. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 25 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Dining venue
Collection O Kaab Downtown Tulum offers 25 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Concerts/live shows
  • Games
  • Outdoor pool
  • Winery release events

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Collection O Kaab Downtown Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1519 per vehicle (maximum occupancy 8)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Kaab Tulum Hotel
Kaab Hotel
Hotel Kaab Tulum Tulum
Tulum Kaab Tulum Hotel
Hotel Kaab Tulum
Kaab Tulum Tulum
Kaab
Kaab Tulum Hotel
Kaab Tulum Tulum
Kaab Tulum Hotel Tulum

Frequently asked questions

Is parking available at Collection O Kaab Downtown Tulum?

Yep, Collection O Kaab Downtown Tulum has a free self car park. Onsite parking is limited.

Are there any beaches close to Collection O Kaab Downtown Tulum?

The closest beach to Collection O Kaab Downtown Tulum is Playa Paraiso (2.7 km).

Does Collection O Kaab Downtown Tulum have a pool?

Collection O Kaab Downtown Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 11:00 PM.

What makes Collection O Kaab Downtown Tulum a romantic place to stay?

Couples dining and a champagne service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Collection O Kaab Downtown Tulum.

Is Collection O Kaab Downtown Tulum family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Collection O Kaab Downtown Tulum is a hit with families.

Does Collection O Kaab Downtown Tulum serve breakfast?

You bet, free continental brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Collection O Kaab Downtown Tulum?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Collection O Kaab Downtown Tulum?

Yep, you can grab a meal at Collection O Kaab Downtown Tulum's onsite restaurant.

What time are check-in & check-out at Collection O Kaab Downtown Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Collection O Kaab Downtown Tulum?

No, pets and service animals are not allowed.

Collection O Kaab Downtown Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 319 reviews
Rating 8 - Good. 74 out of 319 reviews
Rating 6 - Okay. 26 out of 319 reviews
Rating 4 - Poor. 8 out of 319 reviews
Rating 2 - Terrible. 21 out of 319 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room very good service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good location
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and room is very comfortable. Staff very friendly and good breakfast.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location to Tulum. A lot of dining, drinking, and shopping nearby. Nice pool as well to take a dip and lounge around with some drinks.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
This property was ok. I don't think I'd stay there again though. There was black bold in the bathroom, the shower drainage was poor and got all of the bathroom and when I flipped back the sheets there was two tiny stains. Just very sub par.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location, great price.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Staff & service
Its convienient stay A little pricey for what it is But good
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We were just passing through Tulum so we only stayed for one night, but we very much enjoyed the hotel, and ate in the attached restaurant which was very good. Friendly and helpful staff at both the hotel and restaurant.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place! Excellent value and Staff. I'm a repeat guest, and I'll definitely be back again.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Hotel staff was super helpful in recommending places to go/see.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the this hotel. It is a lovely property and felt very safe. Its an extremely convenient location to access food places, vendors and nightlife at a great price.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Excellent service and lots of quality recommendations.
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
It took a long time for us to be able to check in at the hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Very clean beautiful hotel with swimming pool.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Staff was above and beyond. Great location
Stayed 5 nights in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay except for the dirty mirror in the bathroom. Staff were very friendly & the beds were super comfy.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again!

Nice hotel with a chill vibe. Staff was friendly, beds were comfortable, good ac, big rooms. Wifi was not very strong on the second floor.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Cleaner towels, 1 chair seat in room, Tv antena or basic tv channels uptdad floor, it looks basic hotel room. I understand its not 3 star.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and space in the room
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Kimberly at the front desk was great. She had good recommendations and spoke some English, and what we couldn’t communicate with my bad Spanish or her English, she was super patient to use a translator. The pool was a great hang out and refreshing. The location was so perfect fo getting into town and the mini fridge in my room helped us keep fresh water and some minimal food for snacks and healthier options. The room was spacious and the beds were comfortable. I gave cleanliness a 4 because my room garbage wasn’t emptied while I was there and on the smoking balcony the ash tray was never emptied either. The closet was in the bathroom, which I think was a bad location and hard to use. Also, in the bathroom the sink vanity was worn out from the water and humidity. It was hard to take a shower without making a mess of water because of the half glass. I would stay here again for sure.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Overall a decent budget stay. We weren’t looking for anything special as planned to be out and about the 2 days we stayed. Pros: AC worked well, beds were comfortable, room was clean and big, reception was super helpful with info Cons: shower sprayed all over the place, no hot water (apparently this was getting fixed?), had to fiddle with toilet to get it to fill and flush, rooms are not insulated well
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kaab Tulum

It would be nice if there were some chairs in the rooms but everything else was fine.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. One observation, they need to improve on their internet services. But overall good i would stay again.
Stayed 10 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clara the receptionist is the sweetest friendly and helpful! Quite property, clean and love all the plants. Front desk Booked our scooters $40 for 24hrs, gave us recommendations for near by food! Location is 10-15min away from beach & taxis are approx $40-$60 each way.
Stayed 3 nights in Sep 2023