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Siente Tulum Hotel & Cenote Club

3.0 star property

Photo gallery for Siente Tulum Hotel & Cenote Club

Terrace/patio
A scooter decorated with plants in a spacious indoor area with seating and a large window.
A white vintage car with plants, a reception desk, and a Christmas tree in a lobby.
A building with a modern facade, a covered outdoor seating area with chairs and a table, and a tree in the foreground.
A person sitting in a swimming pool with a clear view of the surrounding landscape and a fence structure.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk
The current price is NZ$97
includes taxes & fees
22 Aug - 23 Aug

Explore the area

View map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪8 min walk‬
  • Place, Tulum Mayan Ruins
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪70 min drive‬

Room options

View all photos for Junior Studio Suite, 1 King Bed

A hotel room with a bed, bedside table, TV, ceiling fan, and a bathroom visible in the background.

Junior Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a ceiling fan, a small table, and a view of the outdoors.

Deluxe Room, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Siente Basic Room

Siente Basic Room

Siente Basic Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Basica Siente

In-room safe, desk, blackout curtains, free WiFi

Basica Siente

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Tulum

At Siente Tulum Hotel & Cenote Club you'll be within just a 15-minute stroll of popular places like Tulum Mayan Ruins and Tulum National Park. Highlights at this hotel include a restaurant and an outdoor swimming pool. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a snack bar/deli and coffee/tea in a common area. .Attractions within a 15-minute drive of this 3-property class Tulum hotel include Xel-Há Park and Gran Cenote.

What's nearby

  • Jaguar Park - 3 min walk - 0.3 km
  • Tulum Tower - 6 min walk - 0.6 km
  • Tulum National Park - 8 min walk - 0.7 km
  • Tulum Mayan Ruins - 14 min walk - 1.2 km
  • Playa Ruinas - 17 min walk - 1.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪King Kebab - ‬7 min walk
  • ‪Playa Pescadores - ‬11 min drive
  • ‪La Coqueta - ‬2 min drive
  • ‪Villa Pescadores - ‬10 min drive

About this property

Siente Tulum Hotel & Cenote Club

Some rates at Siente Tulum Hotel & Cenote Club are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and coffee/tea in common area are also featured at Siente Tulum Hotel & Cenote Club.

This 3-star Tulum hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
Siente Tulum Hotel & Cenote Club offers 83 air-conditioned accommodations with a safe and a ceiling fan. This individually decorated and furnished accommodation includes desks. 50-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Similar properties

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Motto by Hilton Tulum
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  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 386 reviews
The price is NZ$207
includes taxes & fees
24 Aug - 25 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per stay, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: MXN 60.5 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel MX tulum
Siente Tulum Hotel
Siente Tulum Tulum
Siente Tulum Hotel Tulum

Frequently asked questions

Are there any beaches close to Siente Tulum Hotel & Cenote Club?

Yep, Siente Tulum Hotel & Cenote Club is a short 19-minute walk from Playa Ruinas.

How much does it cost to stay at Siente Tulum Hotel & Cenote Club?

As of 24 Jul 2026, prices found for a 1-night stay for 2 adults at Siente Tulum Hotel & Cenote Club on 22 Aug 2026 start from NZ$97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Siente Tulum Hotel & Cenote Club have a pool?

Siente Tulum Hotel & Cenote Club has an outdoor pool.

Is there a free airport shuttle available at Siente Tulum Hotel & Cenote Club?

No, Siente Tulum Hotel & Cenote Club does not offer an airport shuttle service.

Is there a bar or restaurant at Siente Tulum Hotel & Cenote Club?

Yep, you can grab a meal at Siente Tulum Hotel & Cenote Club's onsite restaurant.

What time are check-in & check-out at Siente Tulum Hotel & Cenote Club?

Check-in begins at 3:00 PM. Check-out time is noon.

Siente Tulum Hotel & Cenote Club Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 144 reviews
Rating 8 - Good. 27 out of 144 reviews
Rating 6 - Okay. 26 out of 144 reviews
Rating 4 - Poor. 9 out of 144 reviews
Rating 2 - Terrible. 11 out of 144 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness
Good location for park and ruins
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, air conditioning and fan worked well, hot shower was wonderful after a long day at Jaguar Park which was a 10 minute walk from the hotel! Staff was extremely helpful in giving directions and helping us find affordable transportation.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, being able to see the Mayan Ruins from the rooftop is magical. Will definitely stay here again in the future!
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, and the hotel overall was clean. The staff was very polite and helpful. The food selection and quality was not very good. The alcohol selection was also not very good. Again the staff was amazing!
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a dump we didn't even stay but one night.
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Gustavo

Disliked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Masoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in great condition, though there was room for improvement. The rooftop offered a fantastic view. The staff was helpful and friendly. There’s parking at the back, but there’s no welcome drink or coffee in the morning. While they do offer coffee and other drinks, they remind you to pay afterward.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enclosed parking at the rear of the property. I didn't see any CCTV coverage so cannot speak to it's overall security. The room was very clean and well presented. The bathroom was adequate. The cost per night is very reasonable. Lovely views from the rooftop restaurant. I thought the buffet style dinner and breakfast were Okay but expensive
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Marie-Pierre

Disliked: Cleanliness, amenities, property conditions & facilities
Broken toilets. Pool has view on the highway. Broken elevator. Changed rooms 3 times. There is not cenote!!!!!
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Karl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only redeeming quality of this hotel is that it is close to the National Park. Food is okay, pretty much the exact same thing everyday in the buffet. No menu. Hot water is a maybe. Maid service is okay. Elevators don’t have accurate floor numbers. No room service. Front desk speaks no English.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service
Yes I had the mayan ruins really close and markets
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cool Place to visit
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
Entire hotel seemed neglected. We ended up finding somewhere else to stay.
Stayed 1 night in Dec 2025
Verified

8/10 Good

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great every thing very clean Would liked to have a bar in lobby area esp in evenings and rainy days The mosquitoes are a problem in dinning area and at bar on roof . food was fine and location easy to go to ruins, stores and catch local transportation
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The man hotel manager was very helpful and kind
Rooftop pool
Entrance
Front
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, very clean and the staff were just SO KIND and everyone’s genuine and the food was great!!
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel it was comfy
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Rabiya

Liked: Cleanliness, staff & service, amenities
Stayed for one night, very clean property and quiet close to everything and alot of food places near by.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Room was so clean. Perfect location if you are going to visit the ruins, breakfast buffet was so good, the jungle view was amazing. The price excellent. We arrived at night and went to one of the 2 little restaurants close to the hotel, food was delicious and cheap. We'll stay again next time we visit Tulum.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Toni Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

CELECIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool room, super friendly and helpful staff, easy and secure parking, walkable to Tulum ruins.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
No water some mornings. That was disappointing. The rooms could also use a bit more thorough cleaning.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Dane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms, reception and staff were great. We chose the all inclusive but the food was mediocre. Breakfast was great. Fantastic location. Right across the street from the entrance to the Tulum ruins. However it was really hard to find because the outside looks very derelict and it is slightly off the main road.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities
I like everything it made my experience in Tulúm better Food, location, and facilities of the hotel are excellent
Stayed 2 nights in Apr 2024