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Hotel Shibari Tulum - Restaurant & Cenote Club

Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

A resort with a pool, lounge chairs, and a wooden deck.
Creator video
A spacious lobby with a high ceiling, wooden furniture, and a central seating area.
A spacious lounge area with wicker furniture, a bar with a marble countertop, and a thatched ceiling.
A spacious living area with a high ceiling, wooden beams, and a thatched roof. There are multiple seating options including sofas, chairs, and round tables.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$372
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪6 min walk‬
  • Place, Tulum Mayan Ruins
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬

Room options

View all photos for Suki Garden View Deluxe

A wooden deck with a cushioned seating area, a glass door leading to a room, and a thatched-roof structure in the background.

Suki Garden View Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tsuri Jungle View Deluxe

A modern bedroom with a large bed, a glass shower, and a bathroom with a sink and mirror.

Tsuri Jungle View Deluxe

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Shizen Garden View Plunge Pool

A pool area with a wooden deck, a hot tub, and a sofa with cushions.

Shizen Garden View Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Saastal Jungle View Plunge Pool

A hot tub surrounded by lush tropical plants, with a wooden deck and a thatched roof overhead.

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Yaakun Grand Cenote View

A resort with a pool, lounge chairs, and a wooden deck.

Yaakun Grand Cenote View

  • Lagoon view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Shibari Grand Cenote Front

A wooden deck with a cushioned seating area and a view of a pool and jungle.

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Tulum

A luxury stay in Tulum awaits you at Hotel Shibari Tulum - Restaurant & Cenote Club. You'll be steps from Tulum Beach and 3.2 km (2 mi) from Sian Ka'an Biosphere Reserve. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Kan Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the mud bath. The restaurant, ATTA, serves international cuisine and is open for breakfast, brunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Continental breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of valet parking. .Attractions within a 20-minute drive of this 5-property class Zona Hotelera hotel include Tulum Mayan Ruins and Playa Paraiso.

What's nearby

  • Tulum Beach - 3 min walk - 0.3 km
  • Ven a la Luz Sculpture - 6 min walk - 0.6 km
  • Playa Paraiso - 12 min drive - 7.5 km
  • Tulum Mayan Ruins - 15 min drive - 8.9 km
  • Playa Ruinas - 19 min drive - 9.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 115 min drive

Restaurants

  • ‪The Coffee - ‬1 min walk
  • ‪ARCA - ‬8 min walk
  • ‪Mia Restaurant & Beach Club - ‬1 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Secrets Tulum Beach Club - ‬9 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Hotel Shibari Tulum - Restaurant & Cenote Club offers its guests 2 outdoor swimming pools and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Hotel Shibari Tulum - Restaurant & Cenote Club. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tulum hotel.

  • 64 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Shibari Tulum - Restaurant & Cenote Club offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 70-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Kan Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • A tax is imposed by the city: USD 3.41 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 17 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 30 per person
  • Uncovered self-parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number ICA1912108R8

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Shibari Tulum - Restaurant & Cenote Club?

Hotel Shibari Tulum - Restaurant & Cenote Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Shibari Tulum - Restaurant & Cenote Club?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Shibari Tulum - Restaurant & Cenote Club on 16 Aug 2026 start from NZ$372, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Hotel Shibari Tulum - Restaurant & Cenote Club has a secured uncovered self car park for USD 20 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Hotel Shibari Tulum - Restaurant & Cenote Club is a short 1-minute walk from Tulum Beach.

Is there a spa on site at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Kan Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Hotel Shibari Tulum - Restaurant & Cenote Club has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What makes Hotel Shibari Tulum - Restaurant & Cenote Club a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Shibari Tulum - Restaurant & Cenote Club.

Is Hotel Shibari Tulum - Restaurant & Cenote Club family-friendly?

No, Hotel Shibari Tulum - Restaurant & Cenote Club is an adults-only property.

Does Hotel Shibari Tulum - Restaurant & Cenote Club serve breakfast?

Yeah, continental brekkie is available daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, Hotel Shibari Tulum - Restaurant & Cenote Club does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, pets are not allowed.

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 294 out of 363 reviews
Rating 8 - Good. 31 out of 363 reviews
Rating 6 - Okay. 21 out of 363 reviews
Rating 4 - Poor. 10 out of 363 reviews
Rating 2 - Terrible. 7 out of 363 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Balkar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room must experience, prime location , breakfast at atta is great and staff is very nice Beware: Alot of police right at the main entrance
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Diogo Antonio Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place!!! The vibe… omg, is incredible, everything is beautiful, clean, magical and amazing. The food is delicious! And the cenote is a cherry on top of the pie!!! Wonderful
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fantastic! Food was amazing. Rooms were cleans. Staff had great recommendations and were very nice!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Wonderful staff, great location, beautiful and comfortable room
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cenote 10/10, Breakfast and Birria Tacos by the cenote 10/10, night restaurant food 7/10 , staff 10/10, jacuzzi 0/10 no privacy whatsoever
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! From our stay to the amenities the staff were absolutely incredible!! Will be coming back very soon!!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a magical 4-night stay. It’s a calm, beautifully designed oasis with standout service across the board—from reception and concierge to security and the restaurant team. Daily yoga was the perfect reset, and the breakfast is hands down the best in Tulum. We left feeling relaxed, recharged, and already planning our return. ✨
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff was so kind and went above and beyond to make your stay special. The free breakfast was sooo good! The restaurant had amazing options for everything. Would visit again!
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but food and drinks expensive. Also spa expensive. Usually anywhere I stay in area you get 20 percent off food and drinks and spa for staying at hotel.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Zaidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Loved every second of it
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely stunning. Even though it feels like you are in the middle of the jungle, not one insect in our room. The cenote (natural pool) is breathtaking. They have free bikes to use and since the room is a beach town, it was walking distance to some of the most popular spots like Tantra Tulum Ilios the Greek restaurant, both are great scenes to party or enjoy company. The staff was spectacular and I would highly recommend this hotel to anyone and we will for sure be coming back.
View from onsite restaurant, whole enjoying the breakfast included.
Spacious and well designed rooms.
The cenote (natural pool)
Lobby
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Super friendly and attentive. Rooms were clean, amenities were great, and food was delicious!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel. Good service from staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive. Large room and very clean! Great attention to detail throughout the property! 5 stars
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Arek

Disliked: Staff & service
Avoid this place. Other than the nice cenote, cost does not match the experience. Understaffed, backwards billing concepts, overall poor stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Great room, exceptional service. Very easy to valet
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

kayla

Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, not a beat missed! The resort was stunning, well cared for, quiet, zen, and so beautiful. The rooms were well appointed, very private, and clean. It was an incredible stay :)
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. I have literally no complaints. I would stay here again. Perfect location, amazing food, clean rooms, the attention to detail is incredible. Spa services were awesome, yoga was great, cenote is beautiful. Was sad to leave.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Javail Azie Kirkendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. The staff was wonderful and very helpful to my husband and I. The menu seems to have many options. However, I ate the same thing almost everyday sometimes twice a day because the options with chicken were so few. I don't eat beef, pork or seafood so could only enjoy molletes every morning. We ended up eating outside of the hotel just to get a variety.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Heather

Amazing
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Guillaume

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with a private cenote, a little piece of paradise away from the busy street. Very serene place to enjoy a great DJ during the day, reading by the cenote, enjoying good (however pricey) food and drinks. The low point… we lamented being given a premium room with a view on abandoned structures that ruined the experience. Tried to change our room but the hotel management was totally deaf to our request, and only offered to upgrade us at a cost $65/night when we were already paying in excess of $300… so they left us with a very mixed feeling….
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bimal M

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very private experience.
Stayed 2 nights in Nov 2025