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Hotel Shibari Tulum - Restaurant & Cenote Club

5.0 star property
Adults-only hotel with 2 outdoor pools and full-service spa

Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
Creator video
Reception
Food court
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
The current price is NZ$701
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪6 min walk‬
  • Place, Tulum Mayan Ruins
    ‪20 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪75 min drive‬

Room options

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Ceiling fan
Premium bedding
Hairdryer
Bathrobes
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

1 bedroom, premium bedding, pillow-top beds, minibar

Tsuri Jungle View Deluxe

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Ceiling fan
Premium bedding
Hairdryer
Bathrobes
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Ceiling fan
Premium bedding
Hairdryer
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Ceiling fan
Premium bedding
Hairdryer
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

Highlights

Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Ceiling fan
Premium bedding
Hairdryer
Bathrobes
  • 74 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Ceiling fan
Premium bedding
Hairdryer
  • 74 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

A luxury stay in Tulum awaits you at Hotel Shibari Tulum - Restaurant & Cenote Club. Within steps you'll find Tulum Beach and Ven a la Luz Sculpture within a short 5-minute stroll. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Kan Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the mud bath. The restaurant, ATTA, serves international cuisine and is open for breakfast, brunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, pool loungers and lifeguards on site. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Continental breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Zona Hotelera hotel include Sian Ka'an Biosphere Reserve and Tulum National Park.

What's nearby

  • Tulum Beach - 3 min walk - 0.3 km
  • Ven a la Luz Sculpture - 6 min walk - 0.6 km
  • Playa Paraiso - 14 min drive - 7.5 km
  • Tulum Mayan Ruins - 20 min drive - 8.9 km
  • Xel-Há Park - 37 min drive - 28.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 115 min drive

Restaurants

  • ‪Tacos Papi - ‬4 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Adults-only hotel with 2 outdoor pools and full-service spa
Hotel Shibari Tulum - Restaurant & Cenote Club offers its guests 2 outdoor swimming pools and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Hotel Shibari Tulum - Restaurant & Cenote Club. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tulum hotel.

  • 64 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Shibari Tulum - Restaurant & Cenote Club offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 70-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Kan Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • A tax is imposed by the city: USD 3.05 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 17 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 30 per person
  • Uncovered self-parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Property Registration Number ICA1912108R8

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Shibari Tulum - Restaurant & Cenote Club?

Hotel Shibari Tulum - Restaurant & Cenote Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Shibari Tulum - Restaurant & Cenote Club?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Shibari Tulum - Restaurant & Cenote Club on 17 Nov 2025 start from NZ$635.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Hotel Shibari Tulum - Restaurant & Cenote Club has a secured uncovered self car park for USD 20 per day.

Are there any beaches close to Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Hotel Shibari Tulum - Restaurant & Cenote Club is a short 1-minute walk from Tulum Beach.

Is there a spa on site at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Kan Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Hotel Shibari Tulum - Restaurant & Cenote Club has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What makes Hotel Shibari Tulum - Restaurant & Cenote Club a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Shibari Tulum - Restaurant & Cenote Club.

Is Hotel Shibari Tulum - Restaurant & Cenote Club family-friendly?

No, Hotel Shibari Tulum - Restaurant & Cenote Club is an adults-only property.

Does Hotel Shibari Tulum - Restaurant & Cenote Club serve breakfast?

Yeah, continental brekkie is available daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, Hotel Shibari Tulum - Restaurant & Cenote Club does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, pets are not allowed.

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 264 reviews
Rating 8 - Good. 23 out of 264 reviews
Rating 6 - Okay. 15 out of 264 reviews
Rating 4 - Poor. 7 out of 264 reviews
Rating 2 - Terrible. 4 out of 264 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
Stayed 2 nights in Aug 2025

6/10 Okay

Shayan Safae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
Stayed 6 nights in Aug 2025

10/10 Excellent

Gaby

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
Stayed 4 nights in Jul 2025

10/10 Excellent

Annaliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Arleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time traveling to Tulum & I couldn’t have picked a better hotel for our stay! The service was incredible and the convenience of the cenote at the property was unmatched! Will definitely be returning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa, Doral

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot in the hustle of tulum hotel zone this place allows you to slow down and appreciate what’s around you. Did cacao experience which was amazing and enjoyed the restaurant and the spa On site. Highly recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 3 nights in Jul 2025

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvomo ahi 3 noches, nos hubiera gustado haber quedarnos mas tiempo, hermoso lugar, la gente muuy hamable, simplemente todo 👌. Excelente!.
Stayed 3 nights in Jul 2025

10/10 Excellent

luisa

Liked: Cleanliness, amenities, property conditions & facilities
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rafael, Bertram

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! The property was very well maintained and clean and the food was delicious and unique. The spa, jacuzzi, cenote and pool also very clean and very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Stayed 4 nights in Jun 2025

10/10 Excellent

Tiago Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Belen

Stayed 1 night in Jun 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Ulonda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful place and very nice stage! Different restaurants are walkable!
Stayed 3 nights in Jun 2025

10/10 Excellent

Erick Ramirez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, thank you for making us feel welcome.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and very relaxing. The staff were very friendly and accommodating. We enjoyed the yoga session and the amazing cenote it was a very enjoyable experience. The food was excellent I did have a unique experience with the fish but was quickly resolved and credited.
Stayed 4 nights in May 2025

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had great customer service the place was open clean and fresh looking the customer service was great very understandable
Beautiful walkway
Clean restaurant ready to order
Just relaxing and get ready to take a dip
Just kicking back enjoying the Sun
Stayed 5 nights in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
outstanding service . responsive, clean , very welcoming
Stayed 3 nights in May 2025

10/10 Excellent

Polin

Stayed 5 nights in May 2025

10/10 Excellent

jennifer v

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
Stayed 4 nights in May 2025

10/10 Excellent

Se Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cenote is worth everything. No need to worry about sargassum seaweed on beach, although Shibari has no fee beach access across the street. Daily yoga included! Free bike rental! Many shops, bars, and restaurants just steps away. Security police station neighbor and guest only access made me feel very safe as solo female traveler.
Stayed 5 nights in May 2025