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Hotel Shibari Tulum - Restaurant & Cenote Club

5.0 star property
Adults-only hotel with 2 outdoor pools and full-service spa

Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
Lobby sitting area
Reception
Food court
Saastal Jungle View Plunge Pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Ven a la Luz Sculpture
    ‪6 min walk‬
  • Tulum Beach
    ‪1 min drive‬
  • Playa Paraiso
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
Pillow-top bed
Hairdryer
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

1 bedroom, premium bedding, pillow-top beds, minibar

Tsuri Jungle View Deluxe

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
Pillow-top bed
Hairdryer
Rainfall showerhead
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
Pillow-top bed
Hairdryer
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
Pillow-top bed
Hairdryer
  • 74 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

Highlights

Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
Pillow-top bed
Hairdryer
Rainfall showerhead
  • 74 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
Pillow-top bed
Hairdryer
Rainfall showerhead
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

A luxury stay in Tulum awaits you at Hotel Shibari Tulum - Restaurant & Cenote Club. Within steps you'll find Tulum Beach and Ven a la Luz Sculpture within a short 5-minute stroll. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Kan Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the mud bath. The restaurant, ATTA, serves international cuisine and is open for breakfast, brunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, pool loungers and lifeguards on site. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Continental breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Zona Hotelera hotel include Sian Ka'an Biosphere Reserve and Tulum National Park.

What's nearby

  • Ven a la Luz Sculpture - 6 min walk - 0.6 km
  • Tulum Beach - 1 min drive - 0.4 km
  • Las Palmas Public Beach - 8 min drive - 6.8 km
  • Playa Paraiso - 10 min drive - 7.5 km
  • Tulum Mayan Ruins - 15 min drive - 12.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 115 min drive

Restaurants

  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Cenzontle - ‬6 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Adults-only hotel with 2 outdoor pools and full-service spa
Hotel Shibari Tulum - Restaurant & Cenote Club offers its guests 2 outdoor swimming pools and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Hotel Shibari Tulum - Restaurant & Cenote Club. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tulum hotel.

  • 64 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Shibari Tulum - Restaurant & Cenote Club offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 70-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Kan Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Service fee: USD 17 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 30 per person
  • Uncovered self-parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Property Registration Number ICA1912108R8

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Shibari Tulum - Restaurant & Cenote Club?

Hotel Shibari Tulum - Restaurant & Cenote Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Hotel Shibari Tulum - Restaurant & Cenote Club has a secured uncovered self car park for USD 20 per day.

Are there any beaches close to Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Hotel Shibari Tulum - Restaurant & Cenote Club is a short 1-minute walk from Tulum Beach.

Is there a spa on site at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Kan Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Hotel Shibari Tulum - Restaurant & Cenote Club has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What makes Hotel Shibari Tulum - Restaurant & Cenote Club a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Shibari Tulum - Restaurant & Cenote Club.

Is Hotel Shibari Tulum - Restaurant & Cenote Club family-friendly?

No, Hotel Shibari Tulum - Restaurant & Cenote Club is an adults-only property.

Does Hotel Shibari Tulum - Restaurant & Cenote Club serve breakfast?

Yeah, continental brekkie is available daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, Hotel Shibari Tulum - Restaurant & Cenote Club does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, pets are not allowed.

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 207 out of 249 reviews
Rating 8 - Good. 21 out of 249 reviews
Rating 6 - Okay. 10 out of 249 reviews
Rating 4 - Poor. 7 out of 249 reviews
Rating 2 - Terrible. 4 out of 249 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with partner
Liked: Amenities, property conditions & facilities
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
Stayed 4 nights in May 2025

10/10 Excellent

Igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautify and well designed.
Stayed 8 nights in May 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back!
Stayed 1 night in Apr 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! So beautiful and relaxing. Highly recommended.
Stayed 4 nights in Mar 2025

4/10 Poor

James, San Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Yikes. Beautiful property in an excellent location with terrible service overall. The property is mostly empty of hotel guests but the pool/Cenote area is full of people who buy day passes for like $30USD and take the best areas around the cenote. There is absolutely zero reason to stay here at the hotel as a guest as the people on day passes seem to be treated better than guests actually staying at the hotel. I would definitely pass on booking this hotel ever again but might buy a day pass next time I'm in Tulum.
Stayed 1 night in Apr 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is conveniently located.
Stayed 4 nights in Apr 2025

6/10 Okay

Oscar

Stayed 4 nights in Mar 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Literally my favorite hotel!! So special and beautiful. Great location and the staff were amazing

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Danyely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The best staff I have ever encountered in a hotel. Will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cenote is amazing, , the decor very in tune with the tulum upscale vibe.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to come back!
Stayed 5 nights in Mar 2025

10/10 Excellent

nevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended!!

Amazing experience! Staff was very friendly and highly recommended. Very clean and did not see bugs such as mosquitoes or flies.
Stayed 3 nights in Mar 2025

10/10 Excellent

Martin

Stayed 9 nights in Feb 2025

10/10 Excellent

Tallis

Stayed 8 nights in Dec 2024

10/10 Excellent

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Maria

Stayed 5 nights in Mar 2025

10/10 Excellent

Tania

Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

John Richard, Maple Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a top-tier experience; however, we didn't want the high energy of the beach club/hotels. Hotel Shibari was our oasis. The hotel life is centered around the cenote. Mornings are quiet, with ambient music. In the afternoons, a DJ plays dance music, but a lighter version of the beach club scene. Swimming in the cenote is amazing - clear water, abundant fish, perfect temperature to cool off after relaxing in the sun. The staff are always available to address your needs, food and drink, sunblock, snacks, etc. When we wanted more privacy, the pool and hot tub area was often empty, and the swim-up bar was great!
Stayed 7 nights in Mar 2025

10/10 Excellent

Colby Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, saw some other while there and this is definitely the one to stay at. Loved it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Staff was really friendly. The did is excellent. The only thing that is annoying is the music around the cenote. It’s loud and very annoying. Hope they will change the type of music and try to reduce the volume
Stayed 7 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Feb 2025

10/10 Excellent

Carlos, Tampa

Stayed 1 night in Feb 2025