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Hotel Tzalam Tulum

Property class: 3

Photo gallery for Hotel Tzalam Tulum

Tzalam Garden View Room | Garden view
Tzalam Garden View Room | Balcony
Tzalam Garden View Room
Tzalam Garden View Room
Reception

Reviews

4.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Tulum-Boca Paila Km5.5 parcela 1678, Ejido Jose Maria Pino Suarez, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Tzalam Garden View Room

Tzalam Garden View Room

Tzalam Garden View Room

  • Garden view
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

Hotel Tzalam Tulum places you steps from Tulum Beach and within a 20-minute stroll of Sian Ka'an Biosphere Reserve. Highlights at this beachfront hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find luggage storage. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 3-property class Zona Hotelera hotel include Tulum National Park and Gran Cenote.

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Ven a la Luz Sculpture - 19 min walk - 1.7 km
  • Las Palmas Public Beach - 11 min drive - 8.5 km
  • Playa Paraiso - 12 min drive - 9.2 km
  • Tulum Mayan Ruins - 18 min drive - 15.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬8 min walk
  • ‪Rosa Negra Tulum - ‬11 min walk
  • ‪ARCA - ‬10 min walk
  • ‪Casa Banana - ‬7 min walk
  • ‪Secrets Tulum Beach Club - ‬9 min walk

About this property

Hotel Tzalam Tulum

Hotel Tzalam Tulum offers its guests a garden. WiFi is free in public spaces. Self parking and valet parking are free.

This 3-star Tulum hotel is smoke free.

  • 34 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
Hotel Tzalam Tulum offers 34 air-conditioned accommodations with minibars and complimentary bottles of water. This accommodation is furnished with single sofa beds. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Family friendly

  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Single sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Tzalam Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Tzalam Tulum Hotel
Hotel Tzalam Tulum Tulum
Hotel Tzalam Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Tzalam Tulum?

Hotel Tzalam Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Tzalam Tulum?

Yep, Hotel Tzalam Tulum has a free self car park and free valet parking.

Are there any beaches close to Hotel Tzalam Tulum?

Yep, Hotel Tzalam Tulum is a short 1-minute walk from Tulum Beach.

Is there a free airport shuttle available at Hotel Tzalam Tulum?

No, Hotel Tzalam Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Tzalam Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Tzalam Tulum?

No, pets and service animals are not allowed.

Hotel Tzalam Tulum Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.8/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

3.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020

4/10 Poor

Mayra, Austin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is not ready for occupancy as it is still under construction. The property is on the jungle side of the main road in Tulum & WAY back in the jungle. It is a 5 minute walk down a dirt road from the "hotel" to the main road. It is barely lit at night which made for scary walks at night, especially alone. We also had to carry/roll our suitcases down this dirt road upon checking out. The property and rooms also DO NOT have wifi as stated. The shower had no privacy as the windows were clearly visible to the outdoors - I had to shower in my bathing suit every day. No hairdryer in room as well, very dim lighting at night. Overall a very disappointing experience and will be requesting a refund as this property did not offer what was expected.
Stayed 6 nights in Dec 2019

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019