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K'uyen Boutique Hotel

4.0 star property
Adults-only hotel with 2 restaurants and full-service spa

Photo gallery for K'uyen Boutique Hotel

Luxury Suite, 1 Bedroom | Terrace/patio
Deluxe Penthouse, 1 King Bed, Private Pool | Bathroom shower
Deluxe Penthouse, 1 King Bed, Private Pool | Balcony view
Standard Room, 1 King Bed
50-inch Smart TV with digital channels, TV, Netflix

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$429
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
C. Balam Dzakab, Tulum, QROO, 77600
  • Place, Jaguar Park
    ‪13 min walk‬
  • Place, Hunab Lifestyle Center
    ‪14 min walk‬
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪77 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Ceiling fan
Rainfall showerhead
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Terrace/patio

Luxury Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 1 King Bed, Private Pool

Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio

Deluxe Penthouse, 1 King Bed, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Private Pool

Penthouse, 1 King Bed, Private Pool | Terrace/patio

Penthouse, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
18 Jan - 19 Jan 2026
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About the area

Tulum

At K'uyen Boutique Hotel you'll be 4.5 km (2.8 mi) from Tulum Mayan Ruins and 4.9 km (3 mi) from Tulum Beach. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and sports massages. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free continental breakfast is offered between 8:00 AM and 11:00 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Zama hotel, attractions include Tulum National Park and Playa Paraiso.

What's nearby

  • Jaguar Park - 13 min walk - 1.1 km
  • Hunab Lifestyle Center - 14 min walk - 1.2 km
  • Dos Aguas Park - 16 min walk - 1.4 km
  • Hospital de Tulum - 6 min drive - 2.5 km
  • Tulum Mayan Ruins - 10 min drive - 4.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Jasmine - ‬9 min walk
  • ‪Coco Cafe - ‬9 min walk
  • ‪Olio - ‬13 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Rossina - ‬5 min walk

About this property

K'uyen Boutique Hotel

Adults-only hotel with 2 restaurants and full-service spa
K'uyen Boutique Hotel offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and coworking spaces. Spa services, multilingual staff, and tour/ticket assistance are also featured at K'uyen Boutique Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 25 guestrooms or units
  • 2 dining venues
  • Continental breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
K'uyen Boutique Hotel offers 25 air-conditioned accommodations with espresso makers and a safe. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages, hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Coworking space

Outdoors

  • Beach towels
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at K'uyen Boutique Hotel

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at K'uyen Boutique Hotel?

K'uyen Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at K'uyen Boutique Hotel?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at K'uyen Boutique Hotel on 3 Jan 2026 start from NZ$428.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at K'uyen Boutique Hotel?

Yep, K'uyen Boutique Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to K'uyen Boutique Hotel?

The closest beach to K'uyen Boutique Hotel is Tulum Beach (6.3 km).

Is there a spa on site at K'uyen Boutique Hotel?

Yep, there is an onsite spa at K'uyen Boutique Hotel. You'll enjoy services like deep-tissue massages.

Does K'uyen Boutique Hotel have a pool?

K'uyen Boutique Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at K'uyen Boutique Hotel?

K'uyen Boutique Hotel features a full-service spa, an outdoor pool and 2 restaurants.

What makes K'uyen Boutique Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at K'uyen Boutique Hotel.

Is K'uyen Boutique Hotel family-friendly?

No, K'uyen Boutique Hotel is an adults-only property.

Does K'uyen Boutique Hotel serve breakfast?

You bet, free continental breakfast is offered daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at K'uyen Boutique Hotel?

No, K'uyen Boutique Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at K'uyen Boutique Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at K'uyen Boutique Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at K'uyen Boutique Hotel?

No, pets and service animals are not allowed.

K'uyen Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 136 reviews
Rating 8 - Good. 19 out of 136 reviews
Rating 6 - Okay. 11 out of 136 reviews
Rating 4 - Poor. 1 out of 136 reviews
Rating 2 - Terrible. 4 out of 136 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Stayed 5 nights in Aug 2025

6/10 Okay

Briana

Stayed 4 nights in Aug 2025

6/10 Okay

Vernon

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!
Stayed 3 nights in Feb 2025

10/10 Excellent

Selita Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Oscar

Travelled with family
.
Stayed 4 nights in Mar 2025

8/10 Good

brian

Stayed 7 nights in Mar 2025

6/10 Okay

Bruce

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Limited food options nearby, coupled with paper thin walls leads to a pretty uncomfortable stay. Additionally, the room provided a door to another room that inexplicably had a one way lock only, meaning they could enter our room at any time. The water in the shower would be warm for approximately 5 minutes before turning rather tepid.
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite not loud at all. Me and wife enjoyed our stay.
Stayed 5 nights in Dec 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Stayed 1 night in Dec 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Heather

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.
Stayed 7 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Would return.
Stayed 7 nights in Oct 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!
Stayed 5 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need better signage to find the place, but I am totally staying here again. I would in fact LIVE here! Beautiful area and accommodations.
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor lugar para hospedarse, fueron realmente muy atentos conmigo en todo momento y atendían mis dudas y servicios al instante. Además te sientes muy segura y tranquila.
Stayed 3 nights in Aug 2024

10/10 Excellent

DANIEL, Palm Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
Stayed 14 nights in Jul 2024

8/10 Good

Magdaleno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s hard to find with GPS
Stayed 1 night in Jul 2024

8/10 Good

Deshante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. only thing I would say is it’s no elevator
Stayed 3 nights in Aug 2024

2/10 Terrible

Michael Antoine

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Don't go to this hotel you have to take a cab everywhere. There is nothing walkable stores are far restaurants ,beach the pool is not even a pool a square that the water was dirty .The receptions try to make me pay for drinks that I already paid for ..You better rent a car because the cabs there cost to dam much.My worst vacation ever and I'm never coming back to Mexico especially Tulum kick rocks
Stayed 3 nights in Jul 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
Stayed 6 nights in Jul 2024