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Koos Hotel Boutique Tulum

3.0 star property

Photo gallery for Koos Hotel Boutique Tulum

Rooftop terrace
Restaurant
Classic Room
Rooftop terrace
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$92
includes taxes & fees
25 May - 26 May

Explore the area

View map
Andador Kaan, Aldea Zama 45, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪16 min walk‬
  • Place, Hunab Lifestyle Center
    ‪17 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Tulum

At Koos Hotel Boutique Tulum you'll be 4.5 km (2.8 mi) from Tulum Mayan Ruins and 4.3 km (2.7 mi) from Tulum Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas and a front desk safe. There's also the convenience of free self parking. .Within a 15-minute drive of this 3-property class Zama hotel, attractions include Playa Paraiso and Sian Ka'an Biosphere Reserve.

What's nearby

  • Jaguar Park - 16 min walk - 1.4 km
  • Hunab Lifestyle Center - 17 min walk - 1.5 km
  • Dos Aguas Park - 19 min walk - 1.6 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Tulum Mayan Ruins - 12 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Coco Cafe - ‬9 min walk
  • ‪Nimeño Bakery - ‬5 min walk
  • ‪Jasmine - ‬9 min walk
  • ‪Panza Tulum - ‬13 min walk
  • ‪La Baguette - ‬15 min walk

About this property

Koos Hotel Boutique Tulum

Koos Hotel Boutique Tulum offers its guests an outdoor pool and a front desk safe. WiFi is free in public spaces. Self parking is free.

This 3-star Tulum hotel is smoke free.

  • 16 guestrooms or units
  • Front desk (limited hours)
  • Front desk safe
  • No smoking on site
Koos Hotel Boutique Tulum offers 16 air-conditioned accommodations, with a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Elements Tulum Boutique Hotel
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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 971 reviews
The price is NZ$87
includes taxes & fees
25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Koos Hotel Boutique Tulum

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Koos Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel
koos Hotel Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at Koos Hotel Boutique Tulum?

Koos Hotel Boutique Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Koos Hotel Boutique Tulum?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Koos Hotel Boutique Tulum on 25 May 2026 start from NZ$92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Koos Hotel Boutique Tulum?

Yep, Koos Hotel Boutique Tulum has a free self car park.

Are there any beaches close to Koos Hotel Boutique Tulum?

The closest beach to Koos Hotel Boutique Tulum is Playa Paraiso (2.9 km).

Does Koos Hotel Boutique Tulum have a pool?

Koos Hotel Boutique Tulum has an outdoor pool.

Is there a free airport shuttle available at Koos Hotel Boutique Tulum?

No, Koos Hotel Boutique Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Koos Hotel Boutique Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Koos Hotel Boutique Tulum?

No, pets and service animals are not allowed.

Koos Hotel Boutique Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cevdet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! But they should inform customers there is no parking opiton infront of hotel. It is too close to hotel but not hotel parking area for this reason I try to find a way to go to Hotel with a car. Parking area just 1 min walk. Other things are perfect! I will definetly go that place again.

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property, nice staff. Good for families or older couple’s looking for a safe and quiet area of Tulum. Not close to the beach or downtown (old town) where the shopping, restaurants and bars are at. But I rented a e-bike and made an adventure out of it.
Stayed 7 nights in Feb 2025

2/10 Terrible

Rich

Disappointing experience

I never got checked in. The process involved a WhatsApp message of which I was not aware. It required a check in 24 hours prior to arrival. I’ve never heard of this. Thus after finding the hotel, I wasn’t checked in for it. Very difficult to check in. The hotel was very difficult to find as well. Once I found it, there was no one at the desk. After weighing our options, we left and went home. Frustrating, to say the least.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Great place! Had an amazing 7 nights. Staff were super friendly and really great bang for your buck.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramon, Everett

Stayed 1 night in Oct 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a quiet area, not far from both the city centre and the beaches. Front desk stuff was very accommodating, yummy breakfast and lunch options, but housekeeping didn’t do their job. Our bedsheets were never changed throughout our 7 day stay nor was the bathroom ever cleaned as well. Hotel also offers bicycle rental for $300 pesos/day. And they also charge “tips” at the end of your stay which is not included in your Expedia booking so be aware because we had to pay $350 pesos extra at check out.
Stayed 7 nights in May 2023

10/10 Excellent

Josselin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property overall however it was difficult to find. They definitely need to trim the tree/bush in the front. It blocks the sign and hard to tell it’s a hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, eco-friendly, very clean and the staff very attentive..
Stayed 3 nights in May 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and helpful
Stayed 1 night in Apr 2022

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying at Koos in Aldea Zama. It is a very nicely designed property with lots of potential. There were a few things that could be improved, but overall my stay was great. The place is not the easiest to find as there isn't any sign on the street or in front of the property. I would work on the restaurant's menu too. The internet is fast and reliable, and I loved the rooftop and lounge/yoga on the 3rd floor. The area is new and in progress, but many nice coffee shops and restaurants around. You definitely will need bikes or moto to go around Tulum and this property has them. You can rent them at the reception, where you will find lovely Julieta. I would definitely stay here again and I recommend this place.
Stayed 5 nights in Apr 2022

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2022

8/10 Good

Nileshwari M

Liked: Cleanliness, staff & service, amenities
I really liked this place. Very quiet. The area is very new, a lot of construction everywhere. There are nearby restaurants, cafes and affordable. I was able to rent a bike off of the hotel the first day but they ran out the next few days so I rented one from around the corner. The one downer was the shower water tends to overflow and ends up all over the bathroom; one day it spread all the way to the beds and out the door. I showered with very low pressure the next few days to prevent it. Water was always hot. You can bike to the ruins, hotel zone or centro within 20 minutes and roads are paved well. Really nice staff who speak English and spanish. I felt like I had the rooftop to myself because there were not a lot of people using it.
Stayed 4 nights in Mar 2022

4/10 Poor

Luisa

Stayed 4 nights in Mar 2022

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First hotel in Mexico that I stayed at that has not scammed me or tried to scam me. If you prepay they do NOT ask you for a credit card.
Stayed 7 nights in Mar 2022

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The pool on the rooftop was nice. The common area on our floor was cosy. Had a bar area but was not in service when we checked in. Our toilet had no water to it so we had to fill the bowl from the bathroom sink every time we needed to flush. There were no face cloths or small hand towels. Not very insulated for quietness, heard every noise outside our room whether it was people talking or birds chirping etc
Stayed 1 night in Feb 2022

10/10 Excellent

ODALYS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and the surroundings. It was an amazing experience. My daughter selected this particular hotel because she wanted an quiet and vintage looking hotel. The pictures is exactly what you are getting. Clean, lovely staff, surrounded by many restaurants and other stores and things you might need. They were a bit understaff because of Covid so there was no food service after 4pm but they do have access and walking distance restaurants plus delivery services. I will definitely recommend if you are seeking a beautiful, classy, quiet place to have tons of fun throughout the day and come and relax in a clean and calming atmosphere. Ko’os has definitely become one of my favorites stay in Tulum.
Stayed 4 nights in Feb 2022

2/10 Terrible

lisa

Travelled with family
Disliked: Staff & service, amenities
The hotel itself was ok however the location was terrible. If we weren’t driving we would not have been able to get anywhere easily and even with the driving the hotel is in an area that’s so hard to navigate to. On the first night temperature dropped where it was cold. We requested blankets and they didn’t have any. We had to wait the following day to get some.unfortunately i didn’t get their names but the 2 men who were at the desk were pleasant and helpful but the woman Juliet or Julianna was not accommodating at all. The first room that was given to us had a strong chemical smell so the man at the front desk moved us to another room.the next day Juliet or Julianna(not sure of name) was more concerned about charging us additional as if it didn’t matter to her that the assigned room had a toxic smell. I’m addition the man at the front desk offered us free drinks on the first night due to the inconvenience but on the day of checkout she tried billing us as if we were lying. This wasn’t my first trip to Tulum so I can say from experience better locations and also friendlier personalities.would not stay here again or recommend
Stayed 3 nights in Jan 2022

6/10 Okay

Axel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant time in koos Brenda was an awesome hostess
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor, tranquilo y con linda decoración. El área de la localidad es muy bonita también. Lo único que deben mejorar es la claridad que entra a los cuartos en la noche, en lo demás excelente.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel. Great location. Thumbs up!
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but could be better signposted. Difficult to find at nighttime in taxi.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Just note that the “free breakfast” includes a toast, coffee and an orange juice :)
Stayed 2 nights in Apr 2021

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