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Alito Tulum Hotel

Property class: 3.5

Photo gallery for Alito Tulum Hotel

Terrace/patio
Breakfast, dinner and brunch served
Premium bedding, down duvets, individually decorated, iron/ironing board
Beach views, serves lunch and brunch
Romantic Cabin, Private Bathroom, Garden View | View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Km 0 47 Carr Cancun Tulum Zona Hotelera, Tulum, ROO, 77760
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Garden Bungalow Queen

Premium bedding, down duvets, individually decorated, iron/ironing board

Garden Bungalow Queen

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Deluxe Room Queen

Garden Deluxe Room Queen

Garden Deluxe Room Queen

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Superior Suite King

Garden Superior Suite King

Garden Superior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Deluxe Room Double

Garden Deluxe Room Double | Bathroom

Garden Deluxe Room Double

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Bungalow Double

Garden Bungalow Double

Garden Bungalow Double

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Bungalow King

Garden Bungalow King

Garden Bungalow King

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Cabin

Senior Cabin

Senior Cabin

  • Beach view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

At Alito Tulum Hotel you'll be within just a 15-minute stroll of popular places like Tulum Mayan Ruins and Playa Paraiso. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs and reflexology. The restaurant, La Diosa Bar & Grill, is open for breakfast, brunch and dinner. La Diosa Beach Club is the hotel's own bar, serving drinks along with brunch and lunch. Spend the day at the beach where you'll find cabanas, and enjoy the on-site pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free full breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Tulum Beach and Tulum National Park.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km
  • Playa Paraiso - 10 min walk - 0.8 km
  • Las Palmas Public Beach - 16 min walk - 1.4 km
  • Tulum Mayan Ruins - 17 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive

Restaurants

  • ‪King Kebab - ‬20 min walk
  • ‪Playa Pescadores - ‬7 min walk
  • ‪Carl's Jr. - ‬8 min drive
  • ‪Mezzanine Restaurant - ‬16 min walk
  • ‪Villa Pescadores - ‬6 min walk

About this property

Alito Tulum Hotel

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, spa services, and multilingual staff are also featured at Alito Tulum Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 23 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Alito Tulum Hotel offers 23 air-conditioned accommodations, with free toiletries. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages and body scrubs. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Things to do

  • Beach club
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alito Tulum Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 5600 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

La Diosa Tulum
La Diosa Resort
Alito Tulum Hotel Hotel
Alito Tulum Hotel Tulum
Alito Tulum Hotel Hotel Tulum
Alito Hotel Tulum Formerly La Diosa

Frequently asked questions

What is the cancellation policy at Alito Tulum Hotel?

Alito Tulum Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alito Tulum Hotel?

Yep, Alito Tulum Hotel has a free self car park.

Are there any beaches close to Alito Tulum Hotel?

Yep, Alito Tulum Hotel is a short 10-minute walk from Playa Paraiso. Fun beach activities include snorkelling and fishing. You can also find boat tours.

Is there a spa on site at Alito Tulum Hotel?

There's no onsite spa, but this property does offer services like body scrubs as well as beachside massages.

Does Alito Tulum Hotel have a pool?

Alito Tulum Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Alito Tulum Hotel a romantic place to stay?

Beachfront dining and beach cabanas, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Alito Tulum Hotel.

Does Alito Tulum Hotel serve breakfast?

Sure does, free full brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Alito Tulum Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Alito Tulum Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and dinner.

What time are check-in & check-out at Alito Tulum Hotel?

Check-in begins at 3:30 PM. Check-out time is noon.

Are pets allowed at Alito Tulum Hotel?

No, pets and service animals are not allowed.

Alito Tulum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 140 out of 255 reviews
Rating 8 - Good. 57 out of 255 reviews
Rating 6 - Okay. 32 out of 255 reviews
Rating 4 - Poor. 15 out of 255 reviews
Rating 2 - Terrible. 11 out of 255 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Patricia R

Travelled with partner
Liked: Cleanliness, amenities
Alito Hotel is situated in a beautiful place beautiful beach and premises (away from town and any restaurants, stores pharmacies etc.,)and the staff is amazing very accommodating and willing to help you and the food at restaurant is excellent! that being said the hotel lobby has many leaks(and it rained a few times we were there and all furniture get wet) so does the restaurant and the cabins...we arrived and we were giving a cabin that was leaking all over and it was very dated I guess that's part of charm; we spoke to front desk and we were quickly moved to better one, however toilet kept clogging, no hot water, not enough towels, no toilet paper it was a hit or miss... if you don't mind any of that this is place for you and if you leave hotel you have to pay back a fee to come back to hotel crazy! and the taxis are expensive too... All and all if you just want a nature, quiet vacation relaxing at beach away from all hustle and bustle this is place for you!
Stayed 6 nights in Dec 2025

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful place, great staff, terrible showers
Stayed 3 nights in Dec 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We were in Hut 25. The plumbing for sink leaked to the floor. The shower curtain wasn’t long enough to keep the floor dry in the bathroom. And the electrical outlets so loose our plugs struggled to stay plugged in. Staff was great. Breakfast was great. GPS struggled to get us there and not speaking Spanish was a limitation for figuring it out.
Stayed 2 nights in Dec 2025

2/10 Terrible

Larry

Disliked: Cleanliness, amenities, property conditions & facilities
I checked in saw the room and then checked out and went to Kanan Hotel. Alito was just unacceptable. I would like my money back Expedia.
Stayed 3 nights in Dec 2025

4/10 Poor

Nicole

Liked: Amenities
Disliked: Cleanliness
Staff was helpful and the daily breakfast was above expected. However the room was tiny with no air flow. All our cloths started to mold in the week we were there and everything stank. The place needs repairs and updating desperately. Even the lobby roof leaked like crazy when it rained - and it did several times. Location is great in that it is 2 min from your room to the beach. Yet paying 120 pesos each day for each person to enter the park if we went outside the gates got tiresome. Going to explore tow or cenotes means you constantly pay. We rented scooters for the week and were grateful we did as the hotel is a long way away from restaurants, shopping or amenities. If you want to get away from everything and just lay on the beach this is probably a great place for you.
Stayed 7 nights in Dec 2025

6/10 Okay

Justin

Travelled with group
Liked: Cleanliness
Disliked: Amenities
There is a lot to like about Alito Hotel. The location is fantastic; you really can’t get too much closer to the ruins, if that’s on your bucket list. The beautiful beach is right there, and they have a pretty darn good breakfast that’s included. Rooms are a bit dated, but that also adds to the charm. Staff are very pleasant, as long as you don’t go to the water cooler too many times. But therein lies the rub. Because one is required to discard plastic water bottles upon entering the Zona Archeologica, there is no way to access potable water aside from what you can get from Alito. Their single water dispenser is located near the front desk, and we went there often to refill our glasses and reusable bottle. After about the sixth time in one day, they started giving us some pointed looks. There were two times that we went to the water dispenser and it was empty, and there was no one at the front desk. We tried going down to the restaurant for water, but they denied us outright unless we bought something. Fortunately I had an old water filter that I had packed, otherwise I’m not sure what we would have done. Basically, it seemed as though the aim of Alito was for us to be dependent upon getting our drinks through the restaurant, at their set prices. Since there are no markets within easy walking distance, this put us in a difficult position with regards to the basic necessity of hydration. Price is decent for hotels along this strip, and the place is comforta
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose Nestor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway from all the hustle and bustle of daily life.
Stayed 3 nights in Nov 2025

10/10 Excellent

Beebe

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia, Victoria

Stayed 3 nights in Nov 2025

6/10 Okay

Rachel

Stayed 5 nights in Nov 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is as remote as you can get within the city of Tulum, being as it is at the very end of the access road to the ruins and park entry. Worth it if your vibe is quiet, peace, and calm. Staff are friendly, kind, and very responsive. Amenities and menu are very decent, but did get boring toward the end of our stay. Many days items were out of stock, which can be frustrating. Included breakfast was a great value, but as mentioned, being out of stock of items some days is disappointing when the menu isn’t that extensive to begin with. Prices are a bit high for food and drinks, but seem on par with the elevated prices in the whole region. All in all, would recommend and would visit again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

6/10 Okay

Sandrine

Liked: Cleanliness
Disliked: Property conditions & facilities
The shower in the bungalow didn't work. The main area's/ lobby's roof has many holes in it so it was raining on us while we were trying to catch wifi/play pool & games while waiting for the rain to go past
Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

6/10 Okay

Desta

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Inside the national park, which was nice to walk around. Right by the beach, super convenient beach access. Restaurant has good food. Check in/out was nice and easy. Front desk was helpful and nice. Room has AC Cons: Not sure if this is true to all rooms. But there was barely any WIFI signal in our room.. And our eSIM signal was pretty much non existed. At night, we had to go to the lobby or restaurant to use the wifi. But those areas are swarmed with bugs.... The water pressure in our room was really weak. Shower water temperature was never consistent. Too hot or too cold.... And the washroom area always have a bad sewage smell. The mosquito net over the bed has many dark spots. Not sure if it's mold
Stayed 4 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, beautiful beachfront
Stayed 4 nights in Oct 2025

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

Gift O

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!! It’s really beautiful. So many places you can take pictures. Even out side of it offers like a long pathway you can walk around to and from of places. They have bikes you can ride and it’s about 10 ish minutes from town. I really recommend this place. Only con is just no TV or fridge in the rooms but it’s extremely great for the price!
Stayed 5 nights in Sep 2025

6/10 Okay

sarah

Travelled with partner
Liked: Staff & service
leaking roofs need to be repaired. restaurant is thevmost expensive on the beach
Stayed 5 nights in Sep 2025

10/10 Excellent

Marleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Gonzalo, Denver

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good and the matresses as well but the service, lack of enough towels in the bathroom, lack of shampoo and the percussed appearance make this place a total different reality compared to the pictures on Expedia!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, serene and deeply peaceful. So grateful for this incredible experience. The staff here is amazing, generous and kind. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, fantastic staff.
Stayed 3 nights in Jul 2025

8/10 Good

Jose R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025