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Las Tres Palmas Hotel

3.0 star property

Photo gallery for Las Tres Palmas Hotel

A thatched-roof outdoor seating area with a wooden bench, a table with a coffee pot, and a basket of fruits.
A garden pathway with bicycles parked along the side, surrounded by lush greenery.
A neatly made bed with white linens, a green and white patterned bedspread, and a white pillow. There is a small bedside table with a lamp and a decorative item. The wall is painted in a teal color with horizontal stripes.
A room with a tiled floor, a bed with a colorful blanket, a small table with a vase, a white door, and a blue wall in the background.
Apartment, 1 Bedroom | Room amenity

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
Calle Venus No. 88, entre Av. Satelite sur y Centauro, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪6 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪16 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

A bed with a red pillow and a striped blanket.

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A room with a turquoise wall, a bed with white and red bedding, a small table with a lamp, and a green vase with flowers.

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room

A neatly made bed with white linens, a green and white patterned bedspread, and a white pillow. There is a small bedside table with a lamp and a decorative item. The wall is painted in a teal color with horizontal stripes.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Tulum

A family-friendly stay in Tulum awaits you at Las Tres Palmas Hotel. Within just a 15-minute stroll, you'll find Dos Aguas Park and Hospital de Tulum. Highlights at this hotel include a restaurant, free continental breakfast and in-room kitchenettes. .Enjoy access to horse riding/hire and bike hire. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Tulum City Center hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Dos Aguas Park - 6 min walk - 0.6 km
  • Hospital de Tulum - 14 min walk - 1.2 km
  • Jaguar Park - 16 min walk - 1.4 km
  • Hunab Lifestyle Center - 16 min walk - 1.4 km
  • Tulum Mayan Ruins - 9 min drive - 5.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive

Restaurants

  • ‪Taqueria Honorio - ‬2 min walk
  • ‪Negro Huitlacoxe - ‬3 min walk
  • ‪La Negra Tomasa - ‬3 min walk
  • ‪Harrtoo - ‬2 min walk
  • ‪Batey - ‬3 min walk

About this property

Las Tres Palmas Hotel

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A round-trip airport shuttle and an area shuttle are available for a fee. The family-friendly Las Tres Palmas Hotel also features tour/ticket assistance, a garden, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 12 guestrooms or units
  • Continental breakfast (free)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Dining venue
Las Tres Palmas Hotel offers 12 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star hotel has kitchenettes. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8 AM to 10 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Horseback riding/rentals

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • Rollaway/extra bed
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at Las Tres Palmas Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Las Tres Palmas
Las Tres Palmas Hotel
Las Tres Palmas Hotel Tulum
Las Tres Palmas Tulum

Frequently asked questions

Are there any beaches close to Las Tres Palmas Hotel?

The closest beach to Las Tres Palmas Hotel is Playa Paraiso (2.8 km).

Is Las Tres Palmas Hotel family-friendly?

You bet! With amenities such as babysitting services, as well as rollaway/extra beds in the guestrooms, it's no surprise that Las Tres Palmas Hotel is a hit with families.

Does Las Tres Palmas Hotel serve breakfast?

You bet, complimentary continental breakfast is served daily from 8 AM to 10 AM.

Is there a free airport shuttle available at Las Tres Palmas Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Las Tres Palmas Hotel?

Yep, you can grab a meal at Las Tres Palmas Hotel's onsite restaurant.

What time are check-in & check-out at Las Tres Palmas Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Las Tres Palmas Hotel?

No, pets and service animals are not allowed.

Las Tres Palmas Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 61 reviews
Rating 8 - Good. 20 out of 61 reviews
Rating 6 - Okay. 24 out of 61 reviews
Rating 4 - Poor. 8 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

S

Liked: Cleanliness, staff & service, room comfort

Budget hotel close to downtown Tulum

Rooms are clean, and staff are nice. But room does not have a safe to lock away valuables. We didn't ask for breakfast at the hotel because of all the great food options in Tulum. Note - they do not accept credit card for hotel payment! We were very surprised as this was not mentioned in the booking or when we checked in, and we didn't carry that much cash around. And this time if the year, the banks in Tulum also run out of cash. Eventually they agreed to let us pay with PayPal. Overall, this could be a good budget hotel option if you book well in advance so you don't pay high prices.
Stayed 4 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice at the Hotel. Staff very friendly. About a 2 block walk to all the nice restaurants in Tulum.\
Stayed 7 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Very good location

We really loved Tulum. This hotel fit us just right. There was cooking utensil and burners, if one needed. They had fresh filtered water which was great, as we did not drink the water while we stayed in Mexico. I wouldn't say they offer much of a "complimentary breakfast". They offered coffee and pastries. We bought our own milk and cereal and fruit which was suffice for us as we had a small fridge in our room. The Tulum ruins and beach were about a 15-20 mins bike ride from the hotel. We usually took a taxi as we had camera gear with us. We visited 2 ojos cenote which was about 15 mins from the hotel taking a collectivo. Location was great! lots of restaurants and cute shops. The ADO is about 10 mins away walking. The look of the hotel was very cute and made you feel like a local. We felt very safe in this area
Stayed 3 nights in Jun 2017
Verified

6/10 Okay

janet

Liked: Staff & service
Disliked: Room comfort

Mal

Tuvimos un mal entendido con el encargado del hotel pero sin embargo su actitud siempre fue servicial. El aire acondicionado no ayuda al clima, y para mi las fotos nada que ver con el hotel. La cama es incomoda pero tiene muchos utensilios para cocinar.
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum bello

Muy buena gracias por su estacia.... nos veremos de nuevo muy prontoo..
Stayed 5 nights in Jun 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good overall but it was definitely overpriced! No breakfast except for coffee and toast/ jam. Nice place but wouldn't stay there again.
Verified

4/10 Poor

Lisbeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alldeleles för dyrt

Fick ett rum i gatuplan, helt ocharmigt med vita väggar o en AC som lät som ett jetplan. Bodde där 2 jan när det var svårt att få tag i rum, fick betala 3100 pesos. Max 800 pesos hade varit rimligt. Frukost = kaffe o äpple/banan. Några cyklar att låna om man har tur. Nära till centrum o ca20 min med cykel till strand
Verified

8/10 Good

Herve

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel mexicain

Très bon accuille dans cet hôtel tenu par des mexicain. Les chambres sont très correctes et l'établissement est bien situé par rapport au centre. La plage y est vite accessible en vélo ou en taxi.
Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service

Bom custo-benefício

É um hotel legal para se hospedar perto do centro de Tulum, o quarto é amplo, bem arejado e a equipe é simpática. O café da manhã é bem simbólico, certamente você vai querer complementar sua alimentação para suportar até a hora do almoço. À noite a rua é escura, mas como brasileiro não me senti inseguro andando por Tulum, que é um pueblo bastante voltado para o turismo. O preço é bom, podendo pagar em pesos ou dólares.
Verified

6/10 Okay

sheila

Liked: Cleanliness, staff & service

Nice affordable hotel

We only stayed for one night but it was just what we needed. A clean, safe, and comfortable room after a day of visiting the sights in Tulum.
Verified

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem, great value

Great value little hotel. Close to the main strip of Tulum in a little oasis. Recommended for those who want to save on costs,but don't want to stay in a backpack hostel.
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel fortement conseillé

Nous avions une chambre pour 4 personnes avec une cuisinette. La chambre était de bonne dimension, la cuisinette n'a pas un grand équipement pour cuisiner. La climatisation fait beaucoup de bruit, mais nous ne l'avons pas mise pour dormir car la température était acceptable. L'hotel se trouve à 15 minutes à pied du terminal de bus ADO, à 5 minutes à pied des restaurants. Il y a un collectivo pour la plage public de Tulum dans la rue, mais il faut savoir qu'il vous laisse à un intersection et qu'il faut marcher 1.5 km. Préférez les taxis. Le personnel est compétent et vous donne de bon plan visite.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location, helpful staff. Breakfast is included but not substantial. Good wifi and aircon. Would recommend. Stayed 5 nights and would return.
Verified

6/10 Okay

YUMIN

Disliked: Property conditions & facilities

딱 가격대비 괜찮은.정도

툴룸 센트로에 잇어요 센트로 접근은 쉽고 편한데 비다까지 멀어서 택시타고 다녓어요 호텔에서 자전가를.빌려주니 그거타고 다니셔도 되고 ( 호텔에서 100 페서라거 햇는데 다른.곳은 50페소에 빌려주니.참고하세요) 주방이랑 냉장고 딸려잇어 간단하게 뭐 해먹기 좋앗어요 . 가격대비 괜찮은 호텔인거같애요
Verified

6/10 Okay

Verified traveller

Mitt i smeten

Mitt i Smeten nära till både restauranger o supermarket modell större
Verified

6/10 Okay

Luca

Hotel interessante per soggiorno economico. Internet lento peró conforme standards del paese. Colazione povera e spazi comuni limitati. Situato convenientemente a 2 minuti da via principale il che lo rende comodo e nello stesso tempo silenzioso. Assolutamente inaccettabile e non conforme a condizioni di venere/booking la richiesta di pagamento del 30% del totale anticipatamente all'arrivo e via PayPal. Su questo il sito di prenotazioni dovrebbe prendere provvedimenti. Staff rilassato e nella norma. Non esiste parcheggio come pubblicizzato.
Verified

6/10 Okay

Verified traveller

Hotel juste pour dormir

cet hotel est situé dans un quartier populaire. Il est assez éloigné des principaux sites d’intérêt de la ville (plage et site archéologique) Le coin petit dej est charmant mais minuscule. Il y a de la place pour maximum 4 personnes alors les occupants son la plupart du temps obligé d'aller manger dans leurs chambres ou assis dans l'escalier.
Verified

4/10 Poor

Na

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

D6 N6T G6 HERE

Stayed 1 n5ght - brea2fast was bad, bad area -
Verified

4/10 Poor

Mirella

Disliked: Cleanliness, property conditions & facilities, room comfort

Sovrapprezzato

Prezzo alto per quel che offre, si trova di meglio a meno a Tulúm.
Verified

4/10 Poor

Gitte

Disliked: Cleanliness, staff & service, property conditions & facilities

Dyrt ift den manglende kvalitet

Kan slet ikke leve op til billederne. Slidt værelse. Aircon larmede. Morgenmaden, der var inkluderet, var en kop kaffe, cookies, en croissant/donut og hvis vi var heldige et stykke frugt (og dette bestemt ikke til tiden). Masser af gøende hunde i området. Lidt mørkt/dystert at gå til hotellet om aftenen. Eneste positive var den gode belligenhed tæt på "hovedgaden".
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel with good service and nice atmosphere

We had a really pleasent stay in the hotel. The service was really nice and the hotel equipment was top. We would recommend everyone to visier this hotel in Tulum!
Verified

6/10 Okay

Anne

Liked: Cleanliness, property conditions & facilities

Nice posada not far from the main road.

A well-kept posada not too far from the main road with places to eat. A/C was extremely noisy(no fan) as was the fridge but the room was big and the bed was comfy. There was a small kitchenette with basic cooking facilities. Breakfast was a bit of a surprise! Cook your own toast and make your own coffee! Fruit, biscuits and bread were available in a small roof top area with seating. There was a toaster and a kettle as well as coffee. Quite a long way from the beach.
Verified

4/10 Poor

Seb

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok beroende på vad man har för krav. Otrevlig personal. Stort minus för den påstådda frukost som skulle ingå vilken i verkligheten bestod av: Snabbkaffe, ett paket kakor, en frukt.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Hard to sleep at night because of the dogs that were making noice all night long. The owner was not nice, asked us almost everyday when we will pay. He didn't fix the TV that wasnt working in the room and the wi-fi only worked at the balcony. He was the only one who understod english but the girls who cleaned our room was nice byt only spoke spanish! I would never live here again!
Verified

8/10 Good

ny family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal in town option.

Very nice staff, great stay if you are lucky to get a good room.