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Las Tres Palmas Hotel

3.0 star property

Photo gallery for Las Tres Palmas Hotel

Terrace/patio
Double Room
Property grounds
Apartment, 1 Bedroom | Room amenity
Interior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
Calle Venus No. 88, entre Av. Satelite sur y Centauro, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪6 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪16 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Minibar, rollaway beds, free WiFi

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Tulum

A family-friendly stay in Tulum awaits you at Las Tres Palmas Hotel. Within just a 15-minute stroll, you'll find Dos Aguas Park and Hospital de Tulum. Highlights at this hotel include a restaurant, free continental breakfast and in-room kitchenettes. .Enjoy access to horse riding/hire and bike hire. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Tulum City Center hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Dos Aguas Park - 6 min walk - 0.6 km
  • Hospital de Tulum - 14 min walk - 1.2 km
  • Jaguar Park - 16 min walk - 1.4 km
  • Hunab Lifestyle Center - 16 min walk - 1.4 km
  • Cenote Calavera - 3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive

Restaurants

  • ‪Taqueria Honorio - ‬2 min walk
  • ‪La Negra Tomasa - ‬3 min walk
  • ‪Negro Huitlacoxe - ‬3 min walk
  • ‪Batey - ‬3 min walk
  • ‪Kay Nah - ‬2 min walk

About this property

Las Tres Palmas Hotel

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A round-trip airport shuttle and an area shuttle are available for a fee. The family-friendly Las Tres Palmas Hotel also features tour/ticket assistance, a garden, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 12 guestrooms or units
  • Continental breakfast (free)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Dining venue
Las Tres Palmas Hotel offers 12 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star hotel has kitchenettes. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Similar properties

View from property
KAHATSA' boutique hotel
Tulum City Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 84 reviews
The price is NZ$137
includes taxes & fees
1 May - 2 May
KAHATSA' boutique hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8 AM to 10 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Horseback riding/rentals

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • Rollaway/extra bed
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at Las Tres Palmas Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Las Tres Palmas
Las Tres Palmas Hotel
Las Tres Palmas Hotel Tulum
Las Tres Palmas Tulum

Frequently asked questions

Are there any beaches close to Las Tres Palmas Hotel?

The closest beach to Las Tres Palmas Hotel is Tulum Beach (7.3 km).

Is Las Tres Palmas Hotel family-friendly?

You bet! With amenities such as babysitting services, as well as rollaway/extra beds in the guestrooms, it's no surprise that Las Tres Palmas Hotel is a hit with families.

Does Las Tres Palmas Hotel serve breakfast?

You bet, complimentary continental breakfast is served daily from 8 AM to 10 AM.

Is there a free airport shuttle available at Las Tres Palmas Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Las Tres Palmas Hotel?

Yep, you can grab a meal at Las Tres Palmas Hotel's onsite restaurant.

What time are check-in & check-out at Las Tres Palmas Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Las Tres Palmas Hotel?

No, pets and service animals are not allowed.

Las Tres Palmas Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 61 reviews
Rating 8 - Good. 20 out of 61 reviews
Rating 6 - Okay. 24 out of 61 reviews
Rating 4 - Poor. 8 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

S, Vancouver BC

Liked: Cleanliness, staff & service, room comfort

Budget hotel close to downtown Tulum

Rooms are clean, and staff are nice. But room does not have a safe to lock away valuables. We didn't ask for breakfast at the hotel because of all the great food options in Tulum. Note - they do not accept credit card for hotel payment! We were very surprised as this was not mentioned in the booking or when we checked in, and we didn't carry that much cash around. And this time if the year, the banks in Tulum also run out of cash. Eventually they agreed to let us pay with PayPal. Overall, this could be a good budget hotel option if you book well in advance so you don't pay high prices.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice at the Hotel. Staff very friendly. About a 2 block walk to all the nice restaurants in Tulum.\
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service

Very good location

We really loved Tulum. This hotel fit us just right. There was cooking utensil and burners, if one needed. They had fresh filtered water which was great, as we did not drink the water while we stayed in Mexico. I wouldn't say they offer much of a "complimentary breakfast". They offered coffee and pastries. We bought our own milk and cereal and fruit which was suffice for us as we had a small fridge in our room. The Tulum ruins and beach were about a 15-20 mins bike ride from the hotel. We usually took a taxi as we had camera gear with us. We visited 2 ojos cenote which was about 15 mins from the hotel taking a collectivo. Location was great! lots of restaurants and cute shops. The ADO is about 10 mins away walking. The look of the hotel was very cute and made you feel like a local. We felt very safe in this area
Stayed 3 nights in Jun 2017

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good overall but it was definitely overpriced! No breakfast except for coffee and toast/ jam. Nice place but wouldn't stay there again.

6/10 Okay

sheila, r

Liked: Cleanliness, staff & service

Nice affordable hotel

We only stayed for one night but it was just what we needed. A clean, safe, and comfortable room after a day of visiting the sights in Tulum.

8/10 Good

Elise, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem, great value

Great value little hotel. Close to the main strip of Tulum in a little oasis. Recommended for those who want to save on costs,but don't want to stay in a backpack hostel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location, helpful staff. Breakfast is included but not substantial. Good wifi and aircon. Would recommend. Stayed 5 nights and would return.

4/10 Poor

Na

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

D6 N6T G6 HERE

Stayed 1 n5ght - brea2fast was bad, bad area -

8/10 Good

ny family, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal in town option.

Very nice staff, great stay if you are lucky to get a good room.

8/10 Good

Rachel, Byron Bay, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, clean & comfortable

We stayed at Las Tres Palmas for 6 nights. It was very clean and comfortable and the staff were so wonderful and accommodating. Our room was cleaned each day and the fresh, hot coffee brewed each morning was delicious! In terms of location it couldn't have been better, especially if you want to not only enjoy the beautiful beaches & restaurants but be close to town and easy access to the highway if you have hired a car to travel around and see the sites. I would definitely stay here again.

6/10 Okay

Darlene, Va

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Tulum

2 bedroom, air wasn't strong enough to cool two rooms....shower curtain had mildew spots, shower floor was gross wore my flops in there. Kitchen not ver clean either. Best part of our stay was the coffee area with fruit and cookies, and of course coffee.

8/10 Good

Mark, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief encounter with Tulum

Little hard to find initially but once got there was welcomed by George with a big smile who was always really friendly and helpful. Room was huge with two beds, kitchen, bathroom and air con. Great location to hire a bike from and explore Tulum. Don't miss the ruins.

6/10 Okay

JOE, vancouver

Liked: Cleanliness, staff & service, room comfort

central in tulum

I was looking for a room in Tulum with a fridge and kitchenette and this hit the spot. Nothing really fancy but after getting familiar with the town I found this to be a good fit. The lady at the desk spoke english well and was very helpful with any questions I had. Beach was a long way away but bicycles were $5 for 24 hrs. No hills so a very pleasent 20 min bike to the beaches.

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good experience

Pros: -good bed and quiet -kitchen in the 4-5 person room Cons: -no parking -no elevator and narrow stairs (there's no way of avoiding stairs,at least a floor)

8/10 Good

vanessa, Edinburgh

Liked: Cleanliness, staff & service, room comfort

Comfortable secure hotel in good town location

Room was good size with adequate ensuite. Immaculately clean. Handy location close to good cafes and restaurants. Collectivo to beach passes door.

8/10 Good

Richard, Colima, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient in town, good for the price

The staff was very nice. The hotel is reasonably maintained, not luxurious but decent and clean. To get a nicer place would cost a fair amount more. The area is a typical neighborhood, some noise, but no more than normal.

6/10 Okay

Beebo, Montreal, QC

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Overall not a good experience, at the hotel.

Came to this hotel to find that they have us booked for one night when we made a reservation for two. Room was a bit of a dump, wires showing, loud A/C, uncomfortable beds. On the positive side, the hotel owner came the next morning and offered to put us up in an apartment he owns/rents out, gave us a 10% discount and had our luggage moved at his expense. That was really nice of him and the apartment was infinitely better than our room at the hotel. If you want to book, I suggest you ask about the apartment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Looks like a house converted into a hotel. But very comfortable, and loved it.

4/10 Poor

DF traveller, Mexico City

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice staff but overpriced for what it is

Friendly staff and OK location but rooms were old, basic and not very clean and the room was very expensive for what it is.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Rough diamond

It's not the most glamorous of locations but Les Tres Palmas is a rough diamond. Our room was a reasonable size and kept spotlessly clean. We appreciated the basic kitchen area as it was perfect for breakfast and snacks. The shower takes quite a while before hot water appears but is otherwise great. Clean towels were provided daily. The WIFI is fantastic- better than larger hotels! Things that could be improved but were not detrimental: noisy fridge and a few more pillows. Given its central location, a bit of noise from rubbish trucks and other guests was expected. A neighbour in the adjacent property is a big fan of German heavy metal (played loudly) but fortunately gave it a rest in the evening. The best part of Les Tres Palmas was its proximity to the hub of Tulum which gave us a chance to explore its shops and restaurants. We had no problem parking our hire car outside the hotel.

10/10 Excellent

Eddy, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT hotel in the HEART of Tulum Pueblo

Great staff. Clean hotel VERY close to all of Tulum Pueblo's best spots. Again, this is NOT a stay on the beach, but PERFECT for a quite stay close to all the real action. The beach and other destinations are not far at all (maybe 20-30 min walk, 15 min bike, 3 min car (just guessing)) The room had excellent wi-fi, TV, a kitchen, airconditioning, accommodating staff and hot water (although it takes a little bit to warm up.)

8/10 Good

ming, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value hotel

good hotel experience overall, and value for money. the a.c. power needs to be adjusted manually using a power switch on another wall but works well. comfortable bed and sufficient kitchen equipment. also provides bikes for rent. the breakfast is very simple _ coffee, biscuits and fruit. curtains could be wider as they do not cover the entire window. 3 blocks from the main road.

2/10 Terrible

Felipe, Brazil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Experience

The problem began when I couldn't find the place, the neighbourhood looks bad (the streets barely have any lights). Did not accept credit cards. Very weak water flow, impossible to take a shower. No parking and no breakfast, unlike promised at the reservation. Poor cleaning, my bed was a little wet. On top of it, the air conditioner did not work.

6/10 Okay

WorldTraveler, Michigan, USA

Clean bed, good wifi, hot shower

This is a basic hotel with good, clean beds and hot water if you wait long enough for the water to turn hot that is. The breakfast consists of cookies and very ordinary coffee with no milk. You have to wait till 8;00AM to get coffee served in the "terrace" in somewhat unhygienic conditions. But people at the hotel seem to be simple and honest and try to be helpful. The hotel is on a small street where street dogs keep barking. As long as you set your expectations accordingly you should be okay. Bus station is a 10 minute walk from the hotel.