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Nook Tulum by The Spot Rentals

2.5 star property

Photo gallery for Nook Tulum by The Spot Rentals

Outdoor pool, pool loungers
Terrace/patio
Deluxe Apartment, 1 Bedroom, Balcony | Living area
Deluxe Apartment, 1 Bedroom, Balcony | Living area
Deluxe Studio Suite, Kitchen

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View map
Tulum, Tulum, QROO, 77765
  • Place, Tulum Beach
    ‪4 min drive‬
  • Place, Playa Paraiso
    ‪12 min drive‬
  • Place, Tulum Mayan Ruins
    ‪19 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪71 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, Kitchen

Deluxe Studio Suite, Kitchen

Deluxe Studio Suite, Kitchen

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Tulum

At Nook Tulum by The Spot Rentals you'll be 1.7 km (1 mi) from Tulum Beach and 2.4 km (1.5 mi) from SFER IK. .You can enjoy free WiFi in each apartment. Weekly housekeeping is available. .Enjoy the outdoor swimming pool and pool loungers.
View more Apartments in TulumOpens in a new window

What's nearby

  • Tulum Beach - 4 min drive - 1.8 km
  • Tulum National Park - 8 min drive - 4.6 km
  • Playa Paraiso - 12 min drive - 6.8 km
  • Tulum Mayan Ruins - 19 min drive - 8.5 km
  • Xel-Há Park - 29 min drive - 29.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Mateos - ‬5 min drive
  • ‪Maya Tulum - ‬18 min walk
  • ‪Zamas Restaurant + Bar - ‬5 min drive
  • ‪Khyra Tulum - ‬3 min drive
  • ‪La Eufemia - ‬18 min walk

About this property

Nook Tulum by The Spot Rentals

Nook Tulum by The Spot Rentals offers its guests an outdoor pool. The front desk is open around the clock.

This Tulum apartment is smoke free.

  • 5 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • No smoking on site
Nook Tulum by The Spot Rentals offers 5 accommodations. This Tulum apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Bedrooms

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Outdoor areas

  • Outdoor entertainment area
  • Outdoor furniture

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Virtual front desk
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Expedia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Nook Tulum by The Spot Rentals Tulum
Nook Tulum by The Spot Rentals Aparthotel
Nook Tulum by The Spot Rentals Aparthotel Tulum

Frequently asked questions

What is the cancellation policy at Nook Tulum by The Spot Rentals?

Nook Tulum by The Spot Rentals offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Nook Tulum by The Spot Rentals?

The closest beach to Nook Tulum by The Spot Rentals is Tulum Beach (3.3 km).

Does Nook Tulum by The Spot Rentals have a pool?

Nook Tulum by The Spot Rentals has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Nook Tulum by The Spot Rentals?

No, Nook Tulum by The Spot Rentals does not offer an airport shuttle service.

What time are check-in & check-out at Nook Tulum by The Spot Rentals?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Nook Tulum by The Spot Rentals?

No, pets are not allowed.

Nook Tulum by The Spot Rentals Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

6.0/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Madeline

Liked: Cleanliness, room comfort, communication

We will be back!

Beautiful hotel grounds, great location, spacious apartment
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Emily

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here for 3 nights at The Soot Rentals. I was given a concierge through WhatsApp to connect with if I had any problems. The WiFi network I was given never showed up as an option. The concierge name is Marcial who never helped me. I reached out to the company over text and email and the one time the responded was to tell me they would send someone to fix it and they never did. After that they stopped responding to me at all. The television was also broken. This was the most unprofessional experience I’ve had ever. I had to go to coffee shops to get any work done since I never got WiFi which I paid for. Demanding a full refund for this ridiculous customer service. This hotel should not let Expedia do their bookings any longer.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

OXANA

Disliked: Cleanliness, check-in, listing accuracy
Nook Tulum, a condo-hotel in Tulum, Mexico, was advertised as having WiFi in every room. When we arrived we're told that there's no internet in the suite assigned for us, so no TV. The suite details were sent via WhatsApp on our arrival day, not prior as we asked the property representative and got yes as answer. Then we're offered to move to another property which is located so far away from the beach we had to reject it. We agreed to stay at Nook Tulum without Internet and TV, using front desk WiFi if needed. Then we're told the suite owner didn't pay the quota for confo amenities, and this is why no Internet/TV there. We booked Nook Tulum by January 12, 2025, to arrive on February, 28, and this issue wasn't resolved for this period of time? And the property was still out for vacation rent? We just decided not to ruin our vacation and stayed there, closer to the beach. At the end, we came to enjoy many other things than Internet or TV. But, still, how do you rent out the property which carries a debt?? Regarding the cleanness of the suite - the AC filter was dirty, the stale smell inside the suite mainly because of that dirty filter. At least the representative we communicated with had openly explained there are the issue with this property, but you don't need to find out all this upon your arrival. So, the property was, say, average. Having basic kitchenette there was helpful. And thanks to Rodolfo at this condo-hotel front desk who helped us to finally check-in.
Dirty AC=stale smell inside the suite
No Internet=no TV
Suite kitchenette with built-in cooker
Some kitchenware
Stayed 10 nights in Feb 2026
Verified

6/10 Okay

Jennifer

Was OK

This place was ok. The road to the place was legit a nightmare. It was a dirt road with so many deep pot holes it takes 5 to 10 minutes to drive. The internet was terrible. There wasn't very many people at the facility. The place had a ton of fruit flies from the person before us. The trash had been filled with hundreds of fruit flies before it was cleaned. I think the cleaning didn't happen for days and the trash baked with flies before we came. And then we arrived at 12pm but the cleaners didn't finish until well after the check in time. We were suppose to have the place by 4pm but it wasn't ready until 5pm so we had to wait for this. I wasn't very happy with this at all. The internet was basically broken the entire time I was there. Absolutely awful and it finally got fixed the last day we were there. The place was nice and I liked the bed but I'm not sure I would stay here again.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Die Appartementanlage wird von mehreren privaten Eigentümern geführt, die jedoch nicht vor Ort sind. Eine funktionierende Rezeption gibt es nicht – während unseres Aufenthalts war sie durchgehend unbesetzt. Zwar ist der Pool an sich schön, doch die gesamte Anlage wirkt verlassen und ungepflegt. Ein Restaurant oder andere Einrichtungen zur Verpflegung gibt es nicht, was die Lage zusätzlich unattraktiv macht. Die Zimmer waren wohl einmal ansprechend, doch der fehlende Unterhaltungsaufwand führt dazu, dass alles langsam verfällt. Der Geruch nach Beton in den Räumen war unangenehm. Bei unserer Ankunft stellten wir fest, dass die Dusche defekt war, das Internet nicht funktionierte und an der Wand lediglich noch die Verankerung eines einst vorhandenen Fernsehers hing. Unser Vermieter reagierte zunächst auf unsere WhatsApp-Nachricht und versprach, sich um die Probleme zu kümmern – danach herrschte jedoch Funkstille. Selbst als später Wasser von der Decke tropfte (möglicherweise ein Rohrbruch), blieb unsere Nachricht mit Video unbeantwortet. Ans Telefon ging er ebenfalls nicht, auch nicht als expedia ihn versuchte zu kontaktieren. Die beworbene Bar und das Restaurant waren geschlossen. Die Ausstattung am Pool war in einem desolaten Zustand: Eine Liege brach unter normaler Nutzung zusammen, die Auflagen waren feucht und teilweise am schimmeln. Letztlich wandten wir uns an Expedia, die uns halfen, das Zimmer sofort zu stornieren. Das Anlage wird bald eine Bauruine sein.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Jesus Rodolfo

Liked: Cleanliness, room comfort, communication

una buena opcion

Muy buena opcion para quedarse
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Jesus Rodolfo

Stayed 5 nights in Apr 2024

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