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Aparthotel

Otonomus Tulum

Property class: 2.5

Photo gallery for Otonomus Tulum

A modern lobby with a reception desk, seating area, and a pool.
A modern living room with a low wooden bench, two potted plants, a round stone table, and a framed picture on the wall.
A modern interior with a wooden desk, two chairs, a sofa, and large potted plants.
A modern bedroom with a wooden headboard, a hanging light fixture, and a wall-mounted feather decoration.
A modern kitchen with a white countertop, three wooden stools, and a hanging light fixture.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765
  • Place, Tulum Beach
    ‪11 min walk‬
  • Place, SFER IK
    ‪4 min drive‬
  • Place, Playa Paraiso
    ‪10 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪71 min drive‬

Room options

View all photos for Studio, 1 King Bed, Private Pool, Ground Floor

A modern bedroom with a wooden headboard, a large bed, bedside tables, and a decorative leaf wall hanging.

Studio, 1 King Bed, Private Pool, Ground Floor

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

A modern living room with a sofa, a coffee table, and a TV mounted on the wall.

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

A modern living room with a large window, a flat-screen TV mounted on the wall, a wooden console table, and a rustic vase on a round table.

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Comfort Studio, Balcony

A modern living room with a sofa, a dining area with stools, a ceiling fan, and a large window with curtains.

Comfort Studio, Balcony

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

A modern hotel room with two beds, wooden headboards, and a neutral color scheme.

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

A modern bedroom with a wooden bed frame, white bedding, and a unique wall hanging of variously shaped leaves.

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Studio, Valley View

A modern living room with a sofa, a dining area with stools, a ceiling fan, and a large window with curtains.

Deluxe Studio, Valley View

  • Valley view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Private Pool, Sea View

A modern living room with a sofa, a dining area with stools, a ceiling fan, and a large window with curtains.

Deluxe Studio, Private Pool, Sea View

  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

A modern kitchen with wooden cabinets, a dining area with a round table and chairs, and a staircase leading to an upper level.

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • Valley view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

A modern kitchen with a central island, bar stools, and pendant lighting.

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

A modern kitchen with a central island, dining area with chairs, and a large window providing natural light.

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • Valley view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

A hotel room with two beds, a large window with curtains, a woven light fixture, and a wooden headboard.

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • Sea view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Exclusive Apartment, 1 King Bed, Private Pool

A modern bedroom with a wooden headboard, a bedside table with a lamp, and a large window.

Exclusive Apartment, 1 King Bed, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

At Otonomus Tulum you'll be within a 15-minute walk of Tulum Beach and 1.7 km (1.1 mi) from SFER IK. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is individually decorated and features Smart televisions with digital channels, along with free WiFi, a tablet computer and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge and a stovetop. In-room massages and a wardrobe or cupboard are also available. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and a terrace. Added amenities include spa services and laundry facilities. There's also the convenience of free parking nearby. .Attractions within a 15-minute drive of this Tulum aparthotel include Tulum Mayan Ruins and Tulum National Park.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum Beach - 11 min walk - 1.0 km
  • SFER IK - 4 min drive - 2.2 km
  • Tulum National Park - 6 min drive - 3.9 km
  • Playa Paraiso - 10 min drive - 6.1 km
  • Tulum Mayan Ruins - 13 min drive - 7.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬3 min drive
  • ‪Taboo Beach Club - ‬3 min drive
  • ‪Ukami Jungle - ‬3 min drive
  • ‪Coco Limited - ‬3 min drive
  • ‪Charly´s Vegan Tacos - ‬4 min drive

About this property

Otonomus Tulum

As a guest of Otonomus Tulum, you'll find an outdoor pool, spa services, and a terrace. WiFi is free in public spaces. Otonomus Tulum also features tour/ticket assistance, concierge services, and laundry facilities.

This Tulum aparthotel is smoke free.

  • 48 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. This individually decorated accommodation includes kitchen islands. Kitchens offer fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Breakfast included
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Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen island
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 55-inch Smart TV with digital channels
  • Tablet computer

Outdoor areas

  • Deck/patio
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping on request
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights and lock the doors

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Otonomus Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 009-047-006875/2025

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Frequently asked questions

Are there any beaches close to Otonomus Tulum?

Yep, Otonomus Tulum is a short 12-minute walk from Tulum Beach.

Is there a spa on site at Otonomus Tulum?

There's no onsite spa, but this property does offer services like massages.

Does Otonomus Tulum have a pool?

Otonomus Tulum has an outdoor pool. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Otonomus Tulum?

This property features an outdoor pool, as well as a tablet computer and a dining area.

Is there a free airport shuttle available at Otonomus Tulum?

No, Otonomus Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Otonomus Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Otonomus Tulum?

No, pets and service animals are not allowed.

Otonomus Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 291 reviews
Rating 8 - Good. 55 out of 291 reviews
Rating 6 - Okay. 17 out of 291 reviews
Rating 4 - Poor. 12 out of 291 reviews
Rating 2 - Terrible. 18 out of 291 reviews

9.0/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The staff was very helpful even the nightly security we enjoyed our stay!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great for a solo traveler or if you want a quit place then this definitely for you.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The staff are incredible and the place is perfect for a Tulum getaway. A must stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff friendly, clean room, nice pool and perfect location.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We enjoyed it so much, we extended stay for
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is our second time staying and would stay again. Spacious accommodations that are clean and greatly maintained.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Tranquil hotel, a short taxi to either the beach area or the town. Receptionist was excellent and he provided us with great local tips!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was value for money and staff was really friendly. The 1 bedroom was spacious for a couple. It was well situated as well.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff very helpful; felt at home; although, surrounding area not nice; location far from beach and city center.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel has excellent location from town and the beach, hotel has nice pool and best rooms have kitchen space to cook meals
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication
I love this place and the workers are really nice and helpful
Hallway
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great staff!
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Wonderful stay, Wonderful experience!!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Listing accuracy
The pool was nice and the condo also. It had a smell of humidity. The front of the building is kind of hidden.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best stay ever.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Front staff were very helpful and friendly, rooms were beautiful and clean.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Friendly staff, nice stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, modern, and friendly staff. Very helpful ensured my stay was comfortable.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a Wonderful stay , the hotel is clean and the service was amazing!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Thank you for making me in with opening arms. I will see you guys soon.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room loved everything about the place
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great value
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
the room was so clean and i enjoyed the stay a lot additionally the staff was so friendly !!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay at Otonomous very much. Staff were courteous, helpful and welcoming. The hotel had a comfortable organic decor and vive.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room will come back in the future
Stayed 2 nights in May 2026