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Avenida Kukulkan, Region 1, Mz. 32, Lt. 1, La Veleta, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min drive
  • Popular LocationTulum Mayan Ruins7 min drive
  • AirportTulum, Quintana Roo (TUY)12 min drive
  • Popular LocationPlaya Paraiso70 min drive

Room options

View all photos for Deluxe Studio With Large Balcony

Deluxe Studio With Large Balcony | View from room

Deluxe Studio With Large Balcony

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 62 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Penthouse Studio Rooftop Pool

Deluxe Penthouse Studio Rooftop Pool

Deluxe Penthouse Studio Rooftop Pool

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
  • 81 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Single Sofa Bed

View all photos for Deluxe Penthouse Apartment With Rooftop Pool

Deluxe Penthouse Apartment With Rooftop Pool | Living area

Deluxe Penthouse Apartment With Rooftop Pool

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed - twin
  • 121 sq m
  • Sleeps 6
  • 2 King Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Studio With Private Plunge Pool

Deluxe Studio With Private Plunge Pool

Deluxe Studio With Private Plunge Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Sofa Bed

View all photos for Deluxe Large Penthouse Apartment Rooftop Pool

Deluxe Large Penthouse Apartment Rooftop Pool | Terrace/patio

Deluxe Large Penthouse Apartment Rooftop Pool

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed - twin
  • 143 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Signature Studio Private Plunge Pool

Signature Studio Private Plunge Pool

Signature Studio Private Plunge Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Studio With Balcony

Signature Studio With Balcony

Signature Studio With Balcony

Highlights

Balcony or patio
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment Private plunge Pool

Deluxe One Bedroom Apartment Private plunge Pool | Living area

Deluxe One Bedroom Apartment Private plunge Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Renovated in 2022
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Similar properties

Spa
Copal Tulum Hotel
Pool
Spa
Parking included
Free WiFi
4.2 out of 5, Very good, (742)
The price is NZ$290
for 1 night
includes taxes & fees
16 May - 17 May
Copal Tulum Hotel

About the area

Tulum

A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam, sauna and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking.

What's nearby

  • Tulum National Park - 4 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 10 min drive
  • Las Palmas Public Beach - 52 min drive
  • Playa Paraiso - 70 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • Burrito Amor - 11 min walk
  • El Camello Jr - 12 min walk
  • Taqueria el Sabor Mexicano - 11 min walk
  • Cafeteria Hunab Ku - 11 min walk
  • La Barracuda - 11 min walk

About this property

The Waves Tulum

Upscale hotel with full-service spa and fitness centre
The Waves Tulum offers its guests a full-service spa, 3 outdoor swimming pools, and 2 spa tubs along with a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and tour/ticket assistance are also featured at The Waves Tulum. A complete renovation of The Waves Tulum was completed in October 2022.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Waves Tulum offers 98 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. 42-inch Smart televisions come with digital channels. Bathrooms include showers.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include printers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2022.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of food locally-sourced
  • Built in 2021
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Blender
  • Chef service
  • Cookware, dishware, and utensils
  • Hob
  • Limited room service
  • Restaurant dining guides
  • Toaster
  • Wet bar

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Printer
  • Reusable coffee/tea filters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

THE WAVES TULUM Hotel
THE WAVES TULUM Tulum
THE WAVES TULUM Hotel Tulum

Frequently asked questions

What is the cancellation policy at The Waves Tulum?

The Waves Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Waves Tulum?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at The Waves Tulum on 10 May 2024 start from NZ$229.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Waves Tulum?

Onsite parking is limited.

Is there a spa on site at The Waves Tulum?

Yep, there is an onsite spa at The Waves Tulum. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

What makes The Waves Tulum a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at The Waves Tulum.

Does The Waves Tulum serve breakfast?

Yep, travelers give high marks to the full brekkie here!

Is there a free airport shuttle available at The Waves Tulum?

No, The Waves Tulum does not offer an airport shuttle service.

Is there a bar or restaurant at The Waves Tulum?

Yep, they've got a lounge bar and an onsite restaurant.

Are pets allowed at The Waves Tulum?

Dogs are welcome at The Waves Tulum, with food and water bowls on offer.

The Waves Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 508 reviews" "
Rating 8 - Good. 105 out of 508 reviews" "
Rating 6 - Okay. 44 out of 508 reviews" "
Rating 4 - Poor. 30 out of 508 reviews" "
Rating 2 - Terrible. 19 out of 508 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

S.

Liked: Cleanliness, staff & service, property conditions & facilities
The property and room is very nice and clean. Beautiful inside the property. The surrounding area is in a poor neighborhood. Breakfast closed up an hour early, leaving scraps to pick through. Got a deep tissue massage at the spa and Brenda did an incredible job.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! The staff is friendly and accommodating. Everything was perfect, I will stay here again.
Stayed 7 nights in Jan 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful!
Stayed 2 nights in Dec 2023

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This was not what I expected based on the website and previous experiences in the general area. The staff is very friendly and helpful. The food was poor and not worth the money. Everything is adequate, but not nice and services are extremely limited. The local neighborhood is not inviting and is a taxi ride away from everything. The tours do not pick up there so, again, a taxi somewhere.
Stayed 4 nights in Jan 2024

6/10 Okay

Carol

Travelled with group
It was ok , I just felt they were robbing us it said breakfast included and the 2nd day I was charged 600 pesos for breakfasts,and the bathroom was horrible it didn’t work !
Stayed 3 nights in Jan 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

2/10 Terrible

Elisa

Stayed 3 nights in Jan 2024

6/10 Okay

Benoit

Travelled with group
Liked: Staff & service
Weird hotel. Seems like a ghost hotel, all the amenities are there, but very few people… The room had mold all around the fridge, which smell fishy. Also mold around the AC and a few algae in the private pool. But the staff was really nice !
Stayed 5 nights in Jan 2024

4/10 Poor

Ahmed fares

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
Bad experience Housekeeping knocking the door very hard Dirty jaccuzzi in the terrace Staff in the restaurant very rude Stray dogs around the building Dirty parking and smelling bad
Stayed 5 nights in Jan 2024

8/10 Good

Yubelkis

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room with private pool is a plus. The hotel is short staff so there are limited or delayed services . For example the pool bar and snack areas were never open. The breakfast nice and varied each day which was good
Stayed 3 nights in Jan 2024