8/10 Good
Verified traveller
Travelled with family
4 May 2019
Liked: Cleanliness, staff & service
Verified traveller
Stayed 4 nights in Apr 2019
The Safe House
Property class: 3
Photo gallery for The Safe House
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Bar
- Laundry room
- Room service
Explore the area
Avenida Boca Paila Km 5.2, Frente a Mateo's Mexican Grill, Tulum, QROO, 77780
- Tulum BeachPlace, Tulum Beach6 min walk
- SFER IKPlace, SFER IK10 min walk
- Tulum National ParkPlace, Tulum National Park3 min drive
- Tulum Intl. Airport (TQO)Airport, Tulum Intl. Airport (TQO)53 min drive
Room options
View all photos for Basic Room, 1 King Bed, Private Bathroom, Partial Ocean View
Basic Room, 1 King Bed, Private Bathroom, Partial Ocean View
- Partial ocean view
- 23 sq m
- Sleeps 2
- 1 King Bed
View all photos for Family Triple Room, Multiple Beds, Private Bathroom, Partial Ocean View
Family Triple Room, Multiple Beds, Private Bathroom, Partial Ocean View
- Partial ocean view
- 26 sq m
- 1 bedroom
- Sleeps 6
- 1 King Bed, 1 Queen Bed and 1 Single Bed
View all photos for Basic Room, 1 King Bed, Private Bathroom, Beachside
Basic Room, 1 King Bed, Private Bathroom, Beachside
- 24 sq m
- Sleeps 2
- 1 King Bed
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About the area
Tulum
At The Safe House you'll be within a 20-minute stroll of popular places like Tulum Beach and Tulum National Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. .Attractions within a 10-minute drive of this 3-property class Zona Hotelera hotel include Sian Ka'an Biosphere Reserve and Gran Cenote.
What's nearby
- Tulum Beach - 6 min walk - 0.6 km
- SFER IK - 10 min walk - 0.9 km
- Jaguar Park - 2 min drive - 1.8 km
- Tulum National Park - 3 min drive - 2.5 km
- Acceso al Parque Jaguar - 3 min drive - 2.5 km
Getting around
- Tulum Intl. Airport (TQO) - 55 min drive
Restaurants
- Papaya Playa Beach Club - 12 min walk
- Maya Tulum - 7 min walk
- Mateos - 4 min walk
- La Eufemia - 7 min walk
- Zamas Restaurant + Bar - 3 min walk
About this property
The Safe House
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Safe House also features a terrace, a garden, and concierge services.
This 3-star Tulum hotel is smoke free.
- 9 guestrooms or units
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Concierge
- Terrace
- Garden
- No smoking on site
- Bar or lounge
- Coffee shop
- Dining venue
The Safe House offers 9 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Food and drink
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Things to do
- Bicycle rentals
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
Outdoors
- Garden
- Terrace
Accessibility
- No lift
More
- Smoke-free property
Room amenities
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Towels provided
Food and drink
- Free bottled water
- Limited room service
More
- Air conditioning
- Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 3 PM
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at The Safe House
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: MXN 1000.0 per stay
- Cleaning fee: MXN 450 per room, per stay.
- Resort fee: 3.0 per cent of room rate
The resort fee includes:
- Bicycle storage
- Housekeeping
- Parking
- Self-parking
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Early check-in fee: MXN 350 (subject to availability)
- Late check-out fee: MXN 500 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.
We should mention
- Pets and service animals are not allowed on site.
Property is also known as
Safe House Hotel Tulum
Safe House Hotel
Safe House Tulum
The Safe House Hotel
The Safe House Tulum
The Safe House Hotel Tulum
Frequently asked questions
What is the cancellation policy at The Safe House?
The Safe House offers free cancellation on select room rates. Check out the cancellation policy for more info.
Are there any beaches close to The Safe House?
Yep, The Safe House is a short 8-minute walk from Tulum Beach.
Is there a free airport shuttle available at The Safe House?
No, The Safe House does not offer an airport shuttle service.
Is there a bar or restaurant at The Safe House?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at The Safe House?
Check-in begins at 2 PM. Check-out time is noon.
Are pets allowed at The Safe House?
No, pets and service animals are not allowed.
The Safe House Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 1 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
8.0/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities