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Hotel Tulum City

Property class: 2.5

Photo gallery for Hotel Tulum City

A hotel room with two single beds, a wooden headboard, a painting on the wall, and a bathroom visible through an open door.
A narrow alleyway with a paved walkway, metal gates, and potted plants.
A covered outdoor seating area with wicker furniture, a tiled floor, and a view of the street and buildings in the background.
A spacious room with a sliding glass door leading to an outdoor area, a ceiling fan, and a wooden desk with a chair.
A reception area with a sign above the door, a fire extinguisher, and a fire exit sign on the wall.

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Av. Tulum, 6, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Hospital de Tulum
    ‪9 min walk‬
  • Place, Jaguar Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Standard Room

A bedroom with a wooden bed, a wooden nightstand, a desk with a chair, and a mirror.

Standard Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two single beds, a wooden headboard, a painting on the wall, and a coffee machine in the corner.

Standard Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A clean, well-lit hotel room with a large bed, a small bedside table, and a window with a view of the outside.

Standard Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Tulum

Hotel Tulum City puts you in the heart of Tulum, within just a 10-minute stroll of Dos Aguas Park and Hospital de Tulum. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a terrace and tour/ticket assistance. Additionally, you'll find a microwave in a common area, luggage storage and a communal living room. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this Tulum City Center hotel include Tulum Mayan Ruins and Tulum Beach.

What's nearby

  • Dos Aguas Park - 3 min walk - 0.3 km
  • Hospital de Tulum - 9 min walk - 0.8 km
  • Hunab Lifestyle Center - 4 min drive - 1.8 km
  • Jaguar Park - 4 min drive - 1.8 km
  • Tulum Mayan Ruins - 10 min drive - 5.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪La Negra Tomasa - ‬2 min walk
  • ‪La Guarida - ‬2 min walk
  • ‪Onyx - ‬2 min walk
  • ‪Harrtoo - ‬3 min walk
  • ‪La Fourneé - ‬3 min walk

About this property

Hotel Tulum City

Hotel Tulum City offers its guests a terrace, tour/ticket assistance, and a communal living room. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Tulum hotel.

  • 11 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Smoking in designated areas
  • Microwave in a common area
  • Locker space
Hotel Tulum City offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Tulum City

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (one-way)
  • Late check-out fee: USD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • There is limited hot water on site.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Tulum City
Hotel Tulum City Tulum
Tulum Tulum City Hotel
Tulum City Tulum
Tulum City
OYO Hotel Tulum City
Hotel Tulum City Hotel
Hotel Tulum City Tulum
Hotel Tulum City Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Tulum City?

Hotel Tulum City offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Tulum City?

Yep, Hotel Tulum City has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Tulum City?

The closest beach to Hotel Tulum City is Tulum Beach (7.5 km).

Is there a free airport shuttle available at Hotel Tulum City?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Tulum City?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Tulum City?

No, pets and service animals are not allowed.

Hotel Tulum City Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

10/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021