2/10 Terrible
Verified traveller
20 Apr 2021
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Verified traveller
Stayed 1 night in Apr 2021
Hotel Tulum City
Property class: 2.5
Photo gallery for Hotel Tulum City
Reviews
2.02.0 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Air-conditioning
Explore the area
Av. Tulum, 6, Tulum, QROO, 77760
- Dos Aguas ParkPlace, Dos Aguas Park3 min walk
- Hospital de TulumPlace, Hospital de Tulum9 min walk
- Jaguar ParkPlace, Jaguar Park4 min drive
- Tulum Intl. Airport (TQO)Airport, Tulum Intl. Airport (TQO)46 min drive
Room options
View all photos for Standard Room
Standard Room
- 20 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Triple Room
Standard Triple Room
- 20 sq m
- Sleeps 3
- 1 Queen Bed and 1 Single Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
- 20 sq m
- Sleeps 4
- 2 Queen Beds
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About the area
Tulum
Hotel Tulum City puts you in the heart of Tulum, within just a 10-minute stroll of Dos Aguas Park and Hospital de Tulum. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a terrace and tour/ticket assistance. Additionally, you'll find a microwave in a common area, luggage storage and a communal living room. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Tulum City Center hotel include Tulum Mayan Ruins and Gran Cenote.
What's nearby
- Dos Aguas Park - 3 min walk - 0.3 km
- Hospital de Tulum - 9 min walk - 0.8 km
- Cenote Calavera - 3 min drive - 2.2 km
- Hunab Lifestyle Center - 3 min drive - 1.8 km
- Jaguar Park - 4 min drive - 2.1 km
Getting around
- Tulum Intl. Airport (TQO) - 45 min drive
Restaurants
- La Guarida - 2 min walk
- Onyx - 2 min walk
- Las Hijas De La Tostadas - 1 min walk
- Don Cafeto - 1 min walk
- El Pollo Bronco - 1 min walk
About this property
Hotel Tulum City
Hotel Tulum City offers its guests a terrace, tour/ticket assistance, and a communal living room. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this Tulum hotel.
- 11 guestrooms or units
- 3 levels
- Front desk (limited hours)
- Storage area for luggage
- Tour and ticket information
- Terrace
- Smoking in designated areas
- Microwave in a common area
- Locker space
Hotel Tulum City offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- 24-hour return airport shuttle on request for a surcharge
- Onsite parking available only on request
- Free self parking on site
- Limited on-site self parking
Conveniences
- Limited-hour front desk
- Lockers
- Luggage storage
- Shared microwave
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (on request) (for a fee)
- Tour and ticket assistance
Outdoors
- Terrace
Accessibility
- No lift
More
- 3 floors
- Communal living room
- Designated smoking areas
- Traditional architecture
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Private bathroom
- Shampoo
- Shower
- Soap
- Towels provided
Food and drink
- Coffee/tea maker
More
- Access via exterior corridors
- Air conditioning
- Desk
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- Pets and service animals are not allowed at Hotel Tulum City
Children and extra beds
- This property does not allow children.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cash Breakage deposit: USD 30 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 140 per vehicle (one-way)
- Late check-out fee: USD 30 (subject to availability)
- Credit card charges are subject to a surcharge of 4 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash.
We should mention
- There is limited hot water on site.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.
Property is also known as
Hotel Tulum City
Hotel Tulum City Tulum
Tulum Tulum City Hotel
Tulum City Tulum
Tulum City
OYO Hotel Tulum City
Hotel Tulum City Hotel
Hotel Tulum City Tulum
Hotel Tulum City Hotel Tulum
Frequently asked questions
What is the cancellation policy at Hotel Tulum City?
Hotel Tulum City offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Hotel Tulum City?
Yep, Hotel Tulum City has a free self car park. Onsite parking is limited.
Are there any beaches close to Hotel Tulum City?
The closest beach to Hotel Tulum City is Tulum Beach (7.5 km).
Is there a free airport shuttle available at Hotel Tulum City?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
What time are check-in & check-out at Hotel Tulum City?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Hotel Tulum City?
No, pets and service animals are not allowed.
Hotel Tulum City Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
2.0/10
Cleanliness
10/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities