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Aparthotel

Unho Tulum

5.0 star property
Luxury aparthotel with spa services and 24-hour front desk

Photo gallery for Unho Tulum

Front of property
Deluxe Studio, Private Pool | Private kitchen
Standard Apartment
Rooftop terrace
40-inch Smart TV with digital channels, TV, printers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Outdoor space
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
C. 7 Poniente, 24, Tulum, QROO, 77760
  • Tulum Beach
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪11 min drive‬
  • Playa Paraiso
    ‪11 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪54 min drive‬

Room options

View all photos for Deluxe Studio, Private Pool

Deluxe Studio, Private Pool

Deluxe Studio, Private Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchenette
Mini-fridge
Smart TV
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Private Pool, Courtyard View

Superior Apartment, Private Pool, Courtyard View | Living area

Superior Apartment, Private Pool, Courtyard View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment

Standard Apartment | Private kitchen

Standard Apartment

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Pillow menu
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor | Living room

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower | Living room

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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About the area

Tulum

A luxury stay in Tulum awaits you at Unho Tulum. You'll be within a 15-minute walk of Holistika Art Walk and 2.7 km (1.7 mi) from Hospital de Tulum. Highlights at this family-friendly aparthotel include an outdoor swimming pool and in-room free WiFi. .Each apartment is individually decorated and features Smart televisions with digital channels, along with in-room childcare, a coffee/tea maker and a rice cooker. A microwave and a stovetop make in-room dining convenient. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include a rainfall showerhead. A TV, a pillow menu and a down duvet are also available. Housekeeping is available on request. .A pampering day can include deep-tissue massages and hot stone massages. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class La Veleta aparthotel include Gran Cenote and Tulum National Park.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum National Park - 7 min drive - 5.6 km
  • Tulum Beach - 9 min drive - 4.9 km
  • Las Palmas Public Beach - 10 min drive - 7.1 km
  • Tulum Mayan Ruins - 11 min drive - 7.7 km
  • Playa Paraiso - 11 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Delicia - ‬3 min drive
  • ‪Raum Gallery - ‬17 min walk
  • ‪Hotel Milam - ‬14 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬12 min walk
  • ‪Los Morros Veleta - ‬3 min drive

About this property

Unho Tulum

Luxury aparthotel with spa services and 24-hour front desk
As a guest of Unho Tulum, you'll find an outdoor pool, spa services, and a vending machine. WiFi is free in public spaces. The luxury Unho Tulum also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Tulum aparthotel.

  • 15 guestrooms or units
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Smoking in designated areas
Unho Tulum offers 15 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation includes kitchen islands. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room microwaves and rice cookers. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's dinnerware
  • Highchair
  • Travel cot

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Griddle
  • Hob
  • Kitchen island
  • Microwave
  • Rice cooker
  • Spices

Dining

  • Chef service

Bedrooms

  • Bedroom
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch Smart TV with digital channels

Outdoor areas

  • Deck/patio
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Meal delivery service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a village
  • In the suburbs
  • Near the sea

Things to do

  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Window guards
  • Fire extinguisher

General

  • 15 units
  • Access via exterior corridors
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Unho Tulum

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and high chair. This property accepts Visa, Mastercard, American Express and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Unho Tulum Tulum
Unho Tulum Aparthotel
Unho Tulum Aparthotel Tulum

Frequently asked questions

Is parking available at Unho Tulum?

Yep, Unho Tulum has a free self car park.

Are there any beaches close to Unho Tulum?

The closest beach to Unho Tulum is Playa Paraiso (4.8 km).

Is there a spa on site at Unho Tulum?

There's no onsite spa, but this property does offer services like Swedish massages.

Does Unho Tulum have a pool?

Unho Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:30 PM.

What luxury perks are available at Unho Tulum?

This property features an outdoor pool, as well as pillowtop beds and premium bedding.

What makes Unho Tulum a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Unho Tulum.

Is Unho Tulum family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Unho Tulum is a hit with families.

Is there a free airport shuttle available at Unho Tulum?

No, Unho Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Unho Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Unho Tulum?

No, pets and service animals are not allowed.

Unho Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 41 reviews
Rating 8 - Good. 10 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

9.0/10

Cleanliness

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chadwick

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Elizabeth

Liked: Room comfort
Disliked: Cleanliness

Believe all the pro and con reviews

All of the pro and con reviews are true. Yes, it is not spotless, and there is mildew, the fridge is tiny and the roads are horrible. But the price is right, it is decorated tastefully, you have a kitchenette, a pool on your balcony and a lovely rooftop pool area. I felt very safe as a solo female traveler, and while I would not recommend it for older travelers (dealing with the roads especially), this is a great place for younger folks.
Stayed 8 nights in Apr 2025

8/10 Good

Joy

Liked: Cleanliness, room comfort
The hotel was a little hard to find. Due to my poor internet service. I recommend you download google maps so this will not be an issue for other people. Once I found the hotel the receptionist was very professional and helpful. The room was very clean and beautiful. Hotel internet service worked very well. The pool was very nice. The area is well lit and safe. There is a security guard overnight. It was very quiet and relaxing.
Stayed 4 nights in Feb 2025

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful B&B away from city center and the major drawbacks are the massive potholes in the streets and the limited walkable eating places. The furnishings and kitchenette were excellent and if you want a quiet place away from the touristy areas, this is the place. The staff was very friendly and were able to call for taxis as needed
Stayed 4 nights in Feb 2025

6/10 Okay

Ana

Liked: Property conditions & facilities
En general el lugar está bien, siempre y cuando no necesites salir. Para ir al centro de Tulum los taxis te cobran 300 pesos, el lugar está alejado y la carretera es un desastre.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryszard

Liked: Cleanliness, room comfort
All Perfect
Stayed 5 nights in Feb 2025

2/10 Terrible

Peter John

Disliked: Cleanliness, room comfort

An HONEST REVIEW.

After reading what this property had to offer, the price seemed great. Upon our arrival we found it a lot different. - Ants in the kitchen area -Hair in the shower -No coffee machine or electric kettle -Inadequate kitchen utencils, rusty or broken.Deplorable pots, pans and pots etc. - king bed, but hard as a rock -Bar stool ready to fall apart . Dangerous -no elevator, we had 60 steps up and another 60 steps down 1-2 times a day - No tour dedk,spa services or shuttle bus -Floor boards on patio will need replacing soon, dangerous -Kithen and bathroom fixtures need replacing due to hard water and lack of maintenance. -No coffee shop or grocery store within -a mile of property. Cost of taxi service was $28-$30 Cdn EACH WAY!!! - Pool and area not cleaned or serviced in , at least, 3 weeks.Garbage containers still full of garbage, dead leaves etc in pool. Probably no chlorine used in pool in weeks. We didn't want to use it for fear of skin irritations. Location was so rural, La Valeta, that we felt like prisoners within the unit. Too far to walk anywhere. too dangerous due to poor infastucture. Pothloes everywhere, water st least 6-7 inches deep. - Taxis even hesitant in coming into the area due to conditions in La Valeta - Too many gross photos to show you.
Stayed 7 nights in Jan 2025

10/10 Excellent

Arnold

Liked: Cleanliness, room comfort

Great and comfortable stay

I really enjoyed my stay here. The place was very spacious and lots of room to spread out. Had a private entry with a private pool. Gerardo was very helpful with showing off the property, recommending where to eat and even offering to door dash and scheduling a taxi cab back to the airport. The area looks a little sketch but not intimidating once you get out and explore.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Yuliya, Los Angeles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were missing towels and some supplies. We were able to request but generally we expect those things in the room on arrival. Really bad roads nearby.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The communication between the host was amazing. The AC was great WiFi was great too. Shower pressure 10/10. The only problem was the potholes but the hotel was perfect.
Stayed 4 nights in Jan 2025

10/10 Excellent

tuan

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little place to stay at a good rate. Walking distance to a few local spots. Surrounding area is under construction but that didn’t impact our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property was such a vibe! My friends and I enjoyed our stay.. the negative comments about the area was not needed! If you ever been to Tulum then you already know it is developing, however, the property was amazing!! The property manager was really helpful, informative, and I was able to communicate with him about whatever I needed during our stay. We really enjoyed our stay!! I encourage yall to book..
Stayed 3 nights in Jul 2024

8/10 Good

Karen

Travelled with partner
Liked: Amenities
Liked space, decor. Did not like location. Road to Unho, rocky, muddy, rough terrain some roads to get there (rent a jeep or 4x4 if you can. Property for most part maintained. Only issues were. Pool was dirty upon arrival. Asked attendant if pool was cleaned he said “yes”, but when we asked a different attendants after he left, he said “no” and immediately started cleaning the pool (we appreciated that). Fixtures in the house were rusty (especially the sink in the kitchen). It looked very dirty with the rust (I was creeped out to wash dishes in it). At first I thought that the rust stains could not come out but then I asked one of the female attendants to clean it. She got a sponge n some soap and to my surprise “most” of the rust came out. I also had an issue with the upstair shower. I noticed a “black” unknown substance around the bottom of the shower. I looked at it for a couple of days then finally asked the male attendant if he knew what the substance was? He said he did not know but he would try to get it out with bleach. He put the bleach on it and most of the black substance disappeared. He had to do this 2 days in a row (it appeared to be mold to me. Around the faucet also had little black specs. So long story shirt, the property in general diid not appear to be inspected or deep cleaned before I arrived. Property smelled like it was just sitting there, like it was not freshly cleaned. Expected more when cleanliness was concerned. I would not stay here again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jun 2024

10/10 Excellent

MarKetha

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

curtis, Paradise

Liked: Cleanliness, amenities, property conditions & facilities
Very beautifully decorated! Just a beautiful place
Stayed 3 nights in Mar 2024

10/10 Excellent

linah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The host is so lovely! We had some issues with the payment but he let us stay until we figured it out. Lovely area will be coming back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Carey

Stayed 5 nights in Dec 2023

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay...
Stayed 2 nights in Jun 2023

8/10 Good

Monique, Arverne

Travelled with family
Liked: Amenities, property conditions & facilities
…so many little bugs :-(
Stayed 6 nights in Feb 2023

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
I liked my stay. Fell in love with Tullum
Stayed 6 nights in Mar 2025

10/10 Excellent

Anna Lena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wundervolle Unterkunft. Problemloser Kontakt mit den Besitzern. Alles top!
Stayed 2 nights in Mar 2025