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Valhalla Residence by Biwa

3.5 star property
Comfortable aparthotel near Cenote Calavera

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Valhalla Residence by Biwa

Photo gallery for Valhalla Residence by Biwa

Outdoor pool, pool loungers
Luxury Penthouse, 2 Bedrooms | Terrace/patio
Luxury Penthouse, 2 Bedrooms
40-inch Smart TV with digital channels, TV
Meeting facility

Overview of Valhalla Residence by Biwa

Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • Outdoor spaceOutdoor spaceOutdoor space

Your area essentials

Map
C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, QROO, 77760
  • Popular LocationGran Cenote7 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • Popular LocationPlaya Paraiso23 min drive

Room options

View all photos for Classic Apartment

Classic Apartment | Living area

Classic Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | Living area

Luxury Penthouse, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 200 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Pool View

Superior Apartment, 2 Bedrooms, Pool View | Living area

Superior Apartment, 2 Bedrooms, Pool View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 125 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony, Garden View

Family Apartment, 2 Bedrooms, Balcony, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Balcony, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 125 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed, 2 Large Single Beds and 1 Queen Sofa Bed

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The price is NZ$229
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includes taxes & fees
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About the area

Tulum

At Valhalla Residence by Biwa you'll be 2.7 km (1.7 mi) from Cenote Calavera and 4.7 km (2.9 mi) from Gran Cenote. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .Each apartment is individually decorated and features Smart televisions with digital channels, along with a dining area, a sitting area and an espresso maker. In-room dining is easy with a kitchen that comes equipped with a fridge and a stovetop. A TV, in-room massages and a safe are also available. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas, a terrace and a garden. Added amenities include laundry facilities, barbecues and tour/ticket assistance. There's also free self parking, along with the convenience of a beach shuttle. .Places within a 15-minute drive of this 3.5-property class Tulum aparthotel include Tulum Mayan Ruins and Kaan Luum Lagoon.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 17 min drive
  • Playa Ruinas - 19 min drive
  • Playa Paraiso - 23 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • Fondo de Bikini - 16 min walk
  • El Camello Jr - 4 min drive
  • Palma Central - 4 min drive
  • Pozoleria la Mexicanita - 4 min drive
  • Taqueria el Sabor Mexicano - 4 min drive

About this property

Entire place

Valhalla Residence by Biwa

Comfortable aparthotel near Cenote Calavera
As a guest of Valhalla Residence by Biwa, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) and a beach shuttle are available for a fee. Valhalla Residence by Biwa also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.

This 3.5-star Tulum aparthotel is smoke free.

  • 12 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • 1 conference room
Valhalla Residence by Biwa offers 12 air-conditioned accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 40-inch Smart televisions come with digital channels. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Beach

  • Beach shuttle (surcharge)
  • Beach towels

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self-parking on site
  • On-site parking includes off-street options
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Beach shuttle (surcharge)

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Stovetop
  • Espresso maker
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Freezer

Dining

  • Champagne service

Bedrooms

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch smart TV with digital service

Outdoor areas

  • Terrace
  • Barbecue
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Luggage storage
  • Iron/ironing board (on request)
  • In-room massages
  • Champagne service
  • Front desk (limited hours)

Things to do

  • Bike hire on site

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 12 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Valhalla Residence by Biwa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2400 per vehicle (maximum occupancy 8)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Valhalla By Biwa Tulum
Valhalla Residence by Biwa Tulum
Valhalla Residence by Biwa Aparthotel
Valhalla Residence by Biwa Aparthotel Tulum

Frequently asked questions

What is the cancellation policy at Valhalla Residence by Biwa?

Valhalla Residence by Biwa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Valhalla Residence by Biwa?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Valhalla Residence by Biwa on 3 May 2024 start from NZ$158.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Valhalla Residence by Biwa?

Yep, Valhalla Residence by Biwa has a free self car park.

Are there any beaches close to Valhalla Residence by Biwa?

The closest beach to Valhalla Residence by Biwa is Tulum Beach (8.7 km).

Does Valhalla Residence by Biwa have a pool?

Valhalla Residence by Biwa has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Valhalla Residence by Biwa?

This property features an outdoor pool, as well as an espresso maker and a dining area.

What makes Valhalla Residence by Biwa a romantic place to stay?

A champagne service, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Valhalla Residence by Biwa.

Is Valhalla Residence by Biwa family-friendly?

You bet! With amenities like laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise Valhalla Residence by Biwa is a hit with families.

Is there a free airport shuttle available at Valhalla Residence by Biwa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Valhalla Residence by Biwa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Valhalla Residence by Biwa?

No, pets and service animals are not allowed.

Valhalla Residence by Biwa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 38 out of 43 reviews" "
Rating 8 - Good. 4 out of 43 reviews" "
Rating 6 - Okay. 0 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

enrique, santa barbara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its a beatiful hotel in a quite area. Nice and big rooms with all your needs. Includes kitchen and huge refrigerator
Stayed 1 night in Jan 2024

10/10 Excellent

Chung

Stayed 1 night in Sep 2023

10/10 Excellent

venancio

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Antonietta, the manager, is the loveliest person. She went out of her way to make our stay a pleasurable one (specially after the Amira Central 305 fiasco). I recommend Valhalla Residence as your choice for a Tulum stay 👍
Stayed 1 night in Jul 2023

10/10 Excellent

Oswaldo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, room comfort
Great residential apartments
Our family loved staying at Valhalla. It was a bit hard to find at first but easy after the first day. The rooms are large, clean and well-maintained. The pool is unusually large for a short-stay building. Antoinetta was a gracious and helpful on-site manager
Stayed 5 nights in Mar 2023

10/10 Excellent

Oswaldo

Travelled with family
Liked: Amenities, property conditions & facilities
Really nice place, quiet and super clean.
Stayed 6 nights in Mar 2023

10/10 Excellent

Si

Liked: Cleanliness, room comfort
The place you will feel like you’re in your home!!
Everything around was perfect 100% From the owner ship to the las employees working there Antonieta manager super so friendly to Silvia so nice fast with smiles all the time and Jose the chofer for my pickup from airport was so professional and cordial I hire whole week for whatever I was needed And the most that feeling of security having a chofer know the job was like I having private secretary. And the main hotel wow! All employees there was like my friends of all time. It’s the owner Harold and Carlos his second in charge constantly there making sure everything was going well the POINT! Was so feeling good and satisfied I tried hand shake each one for their superb jobs in my last day give my appreciation!
Stayed 6 nights in Jan 2023

10/10 Excellent

Oswaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, my stay was for 8 days and throughout those 8 days it was great. The rooms were clean and spacious. The receptionist was kind and made you feel welcome. It is especially best at night because there isn't really any noise to bother anyone who's stays. I had always felt safe staying here, the doors were secure and needed codes to get into them. Overall 10/10 place to stay in whenever you're in Tulum.
Stayed 8 nights in Aug 2022

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay and receptionist is caring and attentive to making sure you feel comfortable and explaining everything.
Stayed 1 night in Jul 2022

10/10 Excellent

SHERYLL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
gated residential so everything's safe with it's own parking space, updated amenities and with easy access to Miss Valhalla herself and very helpful
Stayed 3 nights in May 2022