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 Tulum •1 Room
 Tulum • 1 Room
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Wakax Hacienda - Cenote & Boutique Hotel

0-star property
239 Carr. Tulum - Cancún Ejidal, Tulum, QROO 0508 053 286
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Hotel Description

A family-friendly stay in Tulum awaits you at Wakax Hacienda - Cenote & Boutique Hotel. Within steps you'll find Soliman Bay and LabnaHa Ecopark Adventures within a short 5-minute stroll. Highlights at this hotel include 3 outdoor swimming pools, 2 bars/lounges, and a full-service spa.

A day of pampering at Hacienda Wakax can include massages and body treatments. The hotel's restaurant is a nice spot to grab a bite. Spend the day at the nearby private beach where you'll find beach club nearby, and enjoy the onsite pool loungers. Other amenities include a snack bar/deli and free use of bicycles. Continental breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of free valet parking.

Attractions within a 10-minute drive of this 4-star Tulum hotel include Xel-Há Park and Tulum National Park.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$491* Per night/room 16 May - 17 May

Signature Villa, Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Studio Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Cabin, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Villa, 2 Bedrooms, Private Pool

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

About the Wakax Hacienda - Cenote & Boutique Hotel

Location 239 Carr. Tulum - Cancún Ejidal, Tulum, QROO 77780

Property Features

A private beach is featured. Wakax Hacienda - Cenote & Boutique Hotel offers its guests 3 outdoor swimming pools and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. Spa services, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Wakax Hacienda - Cenote & Boutique Hotel. Free self parking and valet parking are available. This 4-star Tulum hotel is smoke free.

  • 50 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Wakax Hacienda - Cenote & Boutique Hotel offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Select Comfort beds
  • Minibar
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:30 AM.

Wakax Hacienda - Cenote & Boutique Hotel has a restaurant on site.

El Cocal - Onsite restaurant. Open daily.

Spa Services

  • Body treatments
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM

Special check-in instructions:

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • No lifts
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 10 percent of room rate

The resort fee includes:

  • Beach towels
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 25 for adults and USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WAKAX HACIENDA
  • Wakax Hacienda Cenote &
  • Wakax Hacienda - Cenote & Boutique Hotel Hotel
  • Wakax Hacienda - Cenote & Boutique Hotel Tulum
  • Wakax Hacienda - Cenote & Boutique Hotel Hotel Tulum

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.