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Wish Tulum

3.5 star property
Comfortable Tulum hotel in Tulum City Center with 24-hour front desk

Choose dates to view prices

Photo gallery for Wish Tulum

Outdoor pool
Standard Room, Balcony | View from room
Royal Room, 1 King Bed, Garden View | Minibar
Studio, 1 Bedroom, Kitchenette | Coffee and/or coffee maker
Interior entrance
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • RestaurantRestaurantRestaurant
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Your area essentials

Map
Avenida Coba, Tulum, QROO, 77780
  • Popular LocationTulum National Park10 min walk
  • AirportTulum, Quintana Roo (TUY)4 min drive
  • Popular LocationTulum Mayan Ruins6 min drive
  • Popular LocationPlaya Paraiso12 min drive

Room options

View all photos for Royal Room, 1 King Bed, Garden View

Royal Room, 1 King Bed, Garden View | View from room

Royal Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Fridge
Separate bedroom
Private bathroom
Coffee/tea maker
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Villa, Patio, Pool View (La Casita)

Basic Villa, Patio, Pool View (La Casita)

Basic Villa, Patio, Pool View (La Casita)

Highlights

Patio
Air conditioning
Fridge
Blackout curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, Balcony

Standard Room, Balcony

Standard Room, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Separate bedroom
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Room, 2 Queen Beds, Balcony, Garden View

Room, 2 Queen Beds, Balcony, Garden View

Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Fridge
Separate bedroom
Private bathroom
Coffee/tea maker
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Bedroom, Kitchenette

Studio, 1 Bedroom, Kitchenette

Studio, 1 Bedroom, Kitchenette

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Separate bedroom
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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About the area

Tulum

Wish Tulum puts you in the centre of Tulum, 3 km (1.9 mi) from Tulum Mayan Ruins and 4.4 km (2.8 mi) from Playa Paraiso. Highlights at this hotel include a restaurant and an outdoor swimming pool. .The restaurant, El Capitan, serves Mexican cuisine. Other amenities include free WiFi in public areas, concierge services and a 24-hour front desk. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Tulum City Center hotel include Tulum National Park and Gran Cenote.

What's nearby

  • Tulum National Park - 10 min walk
  • Tulum Mayan Ruins - 6 min drive
  • Playa Ruinas - 7 min drive
  • Las Palmas Public Beach - 10 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • Starbucks - 8 min walk
  • La Coqueta - 7 min walk
  • El Capitán - 1 min walk
  • Vivo - 9 min walk
  • Boston’s - 2 min walk

About this property

Wish Tulum

Comfortable Tulum hotel in Tulum City Center with 24-hour front desk
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and tour/ticket assistance are also featured at Wish Tulum.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
  • Dining venue
Wish Tulum offers 20 accommodations with a safe and free toiletries. Rooms open to balconies or patios. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • El Capitan

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 3 floors
  • Building
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wish Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 125.00 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-out is available.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Wish Tulum Hotel
Wish Tulum Hotel
Wish Tulum Tulum
Wish Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at Wish Tulum?

Wish Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Wish Tulum?

The closest beach to Wish Tulum is Tulum Beach (7.4 km).

Does Wish Tulum have a pool?

Wish Tulum has an outdoor pool.

Is there a free airport shuttle available at Wish Tulum?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Wish Tulum?

Yep, you can grab a meal at Wish Tulum's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Wish Tulum?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Wish Tulum?

No, pets and service animals are not allowed.

Wish Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 176 out of 360 reviews" "
Rating 8 - Good. 130 out of 360 reviews" "
Rating 6 - Okay. 32 out of 360 reviews" "
Rating 4 - Poor. 11 out of 360 reviews" "
Rating 2 - Terrible. 11 out of 360 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was seamless
Stayed 2 nights in Feb 2024

8/10 Good

Rogelio

Travelled with family, Travelled with family and small children
Very nice place , nice people in the front
Stayed 1 night in Jan 2024

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Great helpful staff at unpretentious hotel with a jungle feeling!
Stayed 1 night in Jan 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel, the staff was super professional and kind, and the room/amenities were great. Would recommend it to anyone!
Stayed 3 nights in Jan 2024

4/10 Poor

Geoff

Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely NOT up to Royal standards…
Promoted as a “Royal Room” with a 50% discount, it turned out to be an extremely ordinary room at twice the usual price due to a big event on at the time. The room was stark (a shabby dream catcher bring the only decoration), the mattress hard, the pillows thin, and the bathroom very ordinary and dangerously slippery when wet. The air conditioner was clapped out and couldn’t cool below 20C. All in all, if this was a Royal Room I wouldn’t want to see the Peasant Rooms… Not worth it.
The “Royal Room”… Really?
The Royal bathroom. Shabby and slippery.
Stayed 1 night in Jan 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love
The staff is Amazing !! The hotel is beautiful. The pool is amazing. 😀
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again. Comfort very bad, hard beds and super small bathroom. Dated.
Stayed 2 nights in Dec 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Eduardo

Disliked: Amenities, property conditions & facilities
Very simple accommodations. The place is dated. Although the location is great on ave Coba. The check in process was fairly easy and quick.
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money, great location, large clean rooms and friendly and helpful staff
Stayed 2 nights in Sep 2023