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Aparthotel

Xambé

4.0 star property

Photo gallery for Xambé

Outdoor pool
Property video
Superior Suite | Private spa tub
Coffee/tea maker
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$130
includes taxes & fees
14 May - 15 May

Explore the area

View map
Avenida Central, Aldea Zama, Tulum, QROO, 77765
  • Place, Jaguar Park
    ‪3 min drive‬
  • Place, Hunab Lifestyle Center
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 145 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Apartment

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Apartment

  • Garden view
  • 145 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Grand Apartment

Premium bedding, desk, blackout curtains, iron/ironing board

Grand Apartment

  • Garden view
  • 210 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite

Grand Suite

Grand Suite

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Suite

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room

Grand Room

Grand Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Tulum

At Xambé you'll be 5 km (3.1 mi) from Tulum Mayan Ruins and 3.7 km (2.3 mi) from Tulum Beach. Highlights at this aparthotel include an outdoor swimming pool and in-room free WiFi. .You can enjoy Smart televisions with digital channels, and each apartment features a coffee/tea maker, a ceiling fan and a hairdryer. Nice touches to enhance your stay include premium bedding, a rainfall showerhead and bathrobes. A desk, free toiletries and a wardrobe or cupboard are also available. Housekeeping is available on request. .Enjoy access to scooter/moped rentals and bike hire. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Zama aparthotel include Tulum National Park and Sian Ka'an Biosphere Reserve.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Jaguar Park - 3 min drive - 1.8 km
  • Hunab Lifestyle Center - 4 min drive - 2.2 km
  • Dos Aguas Park - 5 min drive - 2.2 km
  • Hospital de Tulum - 5 min drive - 2.5 km
  • Tulum Mayan Ruins - 14 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Coco Cafe - ‬12 min walk
  • ‪Nimeño Bakery - ‬10 min walk
  • ‪Jasmine - ‬13 min walk
  • ‪Panza Tulum - ‬19 min walk
  • ‪La Baguette - ‬3 min drive

About this property

Xambé

Xambé offers its guests an outdoor pool, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The business-friendly Xambé also features laundry facilities and a lift. Self parking is free.

This 4-star Tulum aparthotel is smoke free.

  • 28 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

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Naala Tulum
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  • Pool
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  • Air-conditioning
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The price is NZ$127
includes taxes & fees
21 May - 22 May
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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker

Bedrooms

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch Smart TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 1,000 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: MXN 1,000 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Luggage storage
  • Mobile key entry
  • Tour and ticket assistance

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Bicycle tours
  • Scooter/moped rentals
  • Ecotours nearby
  • Spelunking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 28 units
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Connecting units available
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:

Turn off the lights

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Huawei Pay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, cash, mobile payments, Google Pay, Apple Pay and Huawei Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shambé

Xambé Tulum

Xambé Aparthotel

Xambé Aparthotel Tulum

Frequently asked questions

Is parking available at Xambé ?

Yep, Xambé has a free self car park.

How much does it cost to stay at Xambé ?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Xambé on 14 May 2026 start from NZ$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Xambé ?

The closest beach to Xambé is Playa Paraiso (3 km).

Does Xambé have a pool?

Xambé has an outdoor pool.

Is there a free airport shuttle available at Xambé ?

No, Xambé does not offer an airport shuttle service.

What time are check-in & check-out at Xambé ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Xambé ?

Cats and dogs are welcome at Xambé , with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Xambé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 104 reviews
Rating 8 - Good. 15 out of 104 reviews
Rating 6 - Okay. 11 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 6 out of 104 reviews

8.6/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bright and spacious rooms, kind staff, very quiet and safe hotel. The neighbourhood is also very quiet. Lovely rooftop pool . We'll be coming back!
Stayed 9 nights in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, amenities
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Stayed 5 nights in Jan 2026

10/10 Excellent

Rene

Stayed 7 nights in Jan 2026

10/10 Excellent

Lislieanny

Stayed 3 nights in Jan 2026

10/10 Excellent

Prashant

Liked: Cleanliness, property conditions & facilities
Well maintained apartments
Stayed 3 nights in Jan 2026

8/10 Good

Almas

Stayed 4 nights in Jan 2026

2/10 Terrible

Bashar

Disliked: Cleanliness, amenities, property conditions & facilities
This place is genuinely awful. Save your money and never come here
Stayed 3 nights in Dec 2025

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
BEST STAY OF MY LIFEE. NOT ONE ISSUE. Romina was the absolute sweetest angel. She made our trip so swift and accommodating. We would stay here again 100000000x more it’s just based on your preference of how close to the beach you want to be
Stayed 5 nights in Dec 2025

10/10 Excellent

Shruti

Everything
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Stayed 9 nights in Nov 2025

8/10 Good

Tracy

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kadeem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.

6/10 Okay

Omri

Disliked: Cleanliness

Mixed Experience at Xambe Hotel

The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.
Stayed 3 nights in Feb 2025

8/10 Good

Sayeeda

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
Stayed 6 nights in Feb 2025

10/10 Excellent

Marie-Andree

Liked: Cleanliness, property conditions & facilities
Beautiful design , Zen ambiance, good and friendly services.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious apartments, great roof -top pool well maintained, friendly staff
Stayed 14 nights in Feb 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Stayed 5 nights in Feb 2025

2/10 Terrible

Sepehr

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Kauany

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

J.

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed in the top floor in the “Superior Suite” and it was a dream! It was absolutely beautiful and the view of the untouched jungle behind us was everything! The bed was giant, I think larger than a standard King bed and was the most comfortable bed and pillow I’ve ever slept in. Blackout curtains in the bedroom worked wonderfully. The rooftop public pool was also extremely nice. The staff at the front desk were friendly and welcoming and quick to assist when we needed a hand. The Aldea Zama area of Tulum seemed to be the most developed as far as paved roads go. We were pleasantly surprised after staying in the Veleta area first where everything is dirt roads and potholes currently (early 2025). We already want to return to Xambé. I just hope the price doesn’t skyrocket after all these amazing reviews haha! I have nothing negative to say. We stayed in 4 different places and Xambé was our absolute favourite! We want to return with friends next time! I left my heart at Xambé Tulum ❤️
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Anastasiya

Liked: Cleanliness, amenities, property conditions & facilities
Overall nice hotel but definitely needs improvement. Cons: - Hot water was only running for 5 minutes, i had to go to the front desk to ask to fix it - AC remote was not working, I went to front desk they put new batteries but in the morning it was not working again - No extra toilet paper, you only have one roll in your bathroom - Also little ants in the room - They did not have any bikes for rent when I came Other than that was good
Stayed 2 nights in Jan 2025

8/10 Good

Blanca, Bluffton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was a little bit slow only one person checking in everybody no drinking water in rooms
Stayed 1 night in Dec 2024