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Zamas Hotel

3.0 star property
Beachside hotel to enjoy outdoor pool and white sand beach

Photo gallery for Zamas Hotel

On the beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool loungers
1 bedroom, in-room safe
1 bedroom, in-room safe
Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Spa
  • Room service
  • Bar
  • Pool
  • Breakfast available
The current price is NZ$334
includes taxes & fees
4 July - 5 July

Explore the area

Map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780
  • Tulum Beach
    ‪10 min walk‬
  • Playa Paraiso
    ‪6 min drive‬
  • Tulum Mayan Ruins
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪55 min drive‬

Room options

View all photos for Standard Room, Garden View, Poolside

Standard Room, Garden View, Poolside

Standard Room, Garden View, Poolside

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, Garden View, Beachside

Family Room, Garden View, Beachside

Family Room, Garden View, Beachside

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • 33 sq m
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

View all photos for Classic Room, 2 Double Beds, Partial Sea View, Beachside

Classic Room, 2 Double Beds, Partial Sea View, Beachside

Classic Room, 2 Double Beds, Partial Sea View, Beachside

Highlights

Balcony
Air conditioning
Free cots/infant beds
Separate bedroom
Ceiling fan
In-room massage
Daily housekeeping
Laptop-compatible safe
  • 60 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, Beachfront

Signature Room, Beachfront

Signature Room, Beachfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Signature Room, Ocean View, Poolside (Upper Floor)

Signature Room, Ocean View, Poolside (Upper Floor)

Signature Room, Ocean View, Poolside (Upper Floor)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
Laptop-compatible safe
In-room massage
Located on the top floor
  • 30 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Standard Bungalow, Beachfront

Standard Bungalow, Beachfront

Standard Bungalow, Beachfront

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Separate bedroom
Ceiling fan
In-room massage
Daily housekeeping
Laptop-compatible safe
  • 13 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Villa

Grand Villa

Grand Villa

Highlights

Garden
Balcony
Private pool
Air conditioning
Free cots/infant beds
6 bedrooms
Ceiling fan
3 bathrooms
  • Ocean view
  • Sleeps 12
  • 3 King Beds, 4 Single Beds and 1 Queen Bed

View all photos for Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About the area

Tulum

At Zamas Hotel you'll be within a 20-minute stroll of popular places like Tulum Beach and Tulum National Park. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and Ayurvedic treatments. The restaurant, Que Fresco, serves international cuisine and is open for breakfast, lunch and dinner. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .With a stay at this 3-property class Zona Hotelera hotel, you'll be 4.9 km (3 mi) from Tulum Mayan Ruins and 3.4 km (2.1 mi) from Playa Paraiso.

What's nearby

  • SFER IK - 6 min walk - 0.6 km
  • Tulum Beach - 10 min walk - 0.9 km
  • Las Palmas Public Beach - 5 min drive - 3.6 km
  • Playa Paraiso - 6 min drive - 4.3 km
  • Tulum Mayan Ruins - 12 min drive - 8.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 101 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬9 min walk
  • ‪Kin Toh - ‬5 min walk
  • ‪Mateos - ‬1 min walk
  • ‪Mina - ‬2 min walk
  • ‪Potheads - ‬3 min walk

About this property

Zamas Hotel

Beachside hotel to enjoy outdoor pool and white sand beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, spa services, and a library are also featured at Zamas Hotel. The hotel can provide concierge services and wedding services.

This 3-star Tulum hotel is smoke free.

  • 1 building
  • 1 floor
  • 17 guestrooms or units
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Zamas Hotel offers 17 air-conditioned accommodations with laptop-compatible safes and a ceiling fan. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Que Fresco

Things to do

  • Arcade/game room
  • Fishing
  • Library
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 1000 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults and MXN 50 to 150 for children
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Frequently asked questions

What is the cancellation policy at Zamas Hotel?

Zamas Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zamas Hotel?

As of 3 Jul 2025, prices found for a 1-night stay for 2 adults at Zamas Hotel on 4 Jul 2025 start from NZ$334.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Zamas Hotel?

Yep, Zamas Hotel is a short 12-minute walk from Tulum Beach. Fun beach activities include snorkelling, scuba diving and fishing.

Is there a spa on site at Zamas Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Zamas Hotel have a pool?

Zamas Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Zamas Hotel a romantic place to stay?

Couples spa treatments and beachfront dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Zamas Hotel.

Is Zamas Hotel family-friendly?

You bet! With amenities such as children's meals, babysitting services and an arcade, it's no surprise that Zamas Hotel is a hit with families.

Does Zamas Hotel serve breakfast?

Yeah, cooked-to-order brekkie is offered daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Zamas Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Zamas Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Zamas Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Zamas Hotel?

Furry friends are welcome at Zamas Hotel, with food and water bowls on offer.

Zamas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 128 reviews
Rating 8 - Good. 28 out of 128 reviews
Rating 6 - Okay. 9 out of 128 reviews
Rating 4 - Poor. 5 out of 128 reviews
Rating 2 - Terrible. 3 out of 128 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alethea

Travelled with family
Liked: Staff & service
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and had a beatiful view of the ocean
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Wenhui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Stayed 7 nights in Jul 2024

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Stayed 6 nights in May 2024

10/10 Excellent

Venugopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great location. Friendly staff. Good food. Everything is great about Zamas.
Stayed 4 nights in Apr 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
Stayed 4 nights in Mar 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our first time at Zamas and look forward to a return trip.
Stayed 4 nights in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late
Stayed 5 nights in Jan 2024

6/10 Okay

Edward, Austin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum GEM!

Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

parveen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!

10/10 Excellent

Erika

Travelled with group

Perfect three days at Zamas Tulum

The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
Stayed 4 nights in Dec 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Lillian

Disliked: Amenities, property conditions & facilities
This place can be passed by for now… maybe when they finish the construction and repair all the amenities… like sockets falling apart and difficulty issuing refunds??? Got to pay to stay here and step over animal feces on my way to my room. To be honest i can’t imagine how this has any good reviews based on my short stay.
Stayed 7 nights in May 2022