6/10 Okay
Stephanie
20 Jun 2024
Liked: Cleanliness, staff & service
When entering room with large jetted tub room was clean. Was interested in this up grade as I have nerve damage from hips down so to be able to soak with epsom salts to help with inflammation from a 12 hour drive 1st since injury and learning to walk again to learn as i asked so room is 2nd floor no problem i asked so elevators are around corner were i was told just past the resr rooms i walked past saw door to stair so kep walking bit further till I was down halfway when to my suprise as per reserving it should disclose all jetted tub rooms are on 2nd floor where you can only access by stairs, this leaves alot of wheelchair bond clientele out of great therapeutic need and loss of revenue for this hotel that is overall so far all that it has advertised. Few lights not working by switch on wall not enough towels for floor to not slip or should have few more pillows and wash rags/ towels so not to have to bother front desk to send up.
Stephanie
Stayed 1 night in Jun 2024