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Hotel Del Carmen en el centro de Tuxtla Gutiérrez

3.0 star property

Photo gallery for Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Reception
Standard Room
Exterior
Meeting facility
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is NZ$75
includes taxes & fees
18 Mar - 19 Mar

Explore the area

View map
2A. Ave Sur Pte # 826, Tuxtla Gutierrez, CHIS, 29000
  • Place, Marimba Park
    ‪3 min walk‬
  • Place, Museo de la Marimba
    ‪5 min walk‬
  • Place, Tuxtla Guitierrez Central Square
    ‪11 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪83 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(26 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Double Room Standard

  • 17 sq m
  • Sleeps 3

About the area

Tuxtla Gutierrez

Hotel Del Carmen en el centro de Tuxtla Gutiérrez puts you in the heart of Tuxtla Gutierrez, within just a 10-minute stroll of Museo de la Marimba and Marimba Park. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and a garden. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Tuxtla Gutierrez hotel include San Marcos Cathedral and Tuxtla Guitierrez Central Square.

What's nearby

  • Marimba Park - 3 min walk - 0.3 km
  • Museo de la Marimba - 5 min walk - 0.5 km
  • San Marcos Cathedral - 10 min walk - 0.9 km
  • Tuxtla Guitierrez Central Square - 11 min walk - 1.0 km
  • Plaza las Americas Shopping Mall - 10 min drive - 2.9 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 41 min drive

Restaurants

  • ‪el taco loco - ‬4 min walk
  • ‪Café San Carlos - ‬5 min walk
  • ‪Los Limones Taquería - ‬1 min walk
  • ‪Pillo's - ‬3 min walk
  • ‪Comida China Bambú - ‬3 min walk

About this property

Hotel Del Carmen en el centro de Tuxtla Gutiérrez

There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite business centre. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Del Carmen en el centro de Tuxtla Gutiérrez . The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star Tuxtla Gutierrez hotel is smoke free.

  • 37 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Lift
  • No smoking on site
  • Dining venue
Hotel Del Carmen en el centro de Tuxtla Gutiérrez offers 37 accommodations with free newspapers and an iron/ironing board. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Deluxe Suite, 1 King Bed with Sofa bed
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 94 reviews
The price is NZ$84
includes taxes & fees
12 Mar - 13 Mar
Hotel Parque Marimba

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 150 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Shopping centre

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: MXN 350 for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: MXN 350 for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Del Carmen Tuxtla Gutierrez
Hotel Del Carmen
Hotel Del Carmen Tuxtla Gutierrez
Hotel Carmen Tuxtla Gutierrez
Carmen Tuxtla Gutierrez
Hotel Del Carmen
Hotel Del Carmen en el centro de Tuxtla Gutiérrez
Hotel Del Carmen en el centro de Tuxtla Gutiérrez Hotel

Frequently asked questions

What is the cancellation policy at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

Hotel Del Carmen en el centro de Tuxtla Gutiérrez offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Del Carmen en el centro de Tuxtla Gutiérrez on 18 Mar 2026 start from NZ$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

Yep, Hotel Del Carmen en el centro de Tuxtla Gutiérrez has a free self car park.

What makes Hotel Del Carmen en el centro de Tuxtla Gutiérrez a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Del Carmen en el centro de Tuxtla Gutiérrez .

Is Hotel Del Carmen en el centro de Tuxtla Gutiérrez family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Del Carmen en el centro de Tuxtla Gutiérrez is a hit with families.

Does Hotel Del Carmen en el centro de Tuxtla Gutiérrez serve breakfast?

Yeah, complimentary cooked-to-order brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

Yep, you can grab a meal at Hotel Del Carmen en el centro de Tuxtla Gutiérrez 's onsite restaurant.

What time are check-in & check-out at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

No, pets are not allowed.

Hotel Del Carmen en el centro de Tuxtla Gutiérrez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 515 reviews
Rating 8 - Good. 162 out of 515 reviews
Rating 6 - Okay. 53 out of 515 reviews
Rating 4 - Poor. 17 out of 515 reviews
Rating 2 - Terrible. 9 out of 515 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Guillermo

Stayed 1 night in Nov 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean only the bathroom had mold but breakfast was so good you have choices and they cook in the moment . I reported the bathroom mold to be fixed but overall good specially the close to the zocalo center.
Stayed 1 night in Nov 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good stay here. The room was spotless and well looked after, and the shower had great water pressure, which was a big plus. The staff were friendly and welcoming, making the whole experience more pleasant. Breakfast was included – it was fairly simple, but more than enough to start the day. Overall, a comfortable stay with good value for money. I’d happily come back.
Breakfast included
Stayed 1 night in Sep 2025

8/10 Good

Salvador

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
i have stayed at the Hotel del Carmen annually for many years on my trips to another location in Chiapas. They are always welcoming. When my schedule permits, I enjoy their breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado a sólo unas cuadras de la plaza la marimba , el personal muy amable y las instalaciones muy limpias
Stayed 2 nights in Jul 2025

8/10 Good

Celestino

Liked: Cleanliness, staff & service, property conditions & facilities
overall very good service. attentive staff and very friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Brizzetth

Liked: Cleanliness
Stayed 4 nights in May 2025

2/10 Terrible

Xiomara

Disliked: Cleanliness, property conditions & facilities
Do NOT stay here !!! Horrible experience. Staff were very rude. Did not provide breakfast (“included” with my room). Very loud- you can hear everything from your room. Lights do not turn off at night, it’s very hard to go to sleep. Rooms are small and dirty.
Stayed 4 nights in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien ubicado a 2 cuadras del parque de la marimba, donde encontrarán varios restaurantes y tiendas para artesanías así como cafés, marimba de miércoles a domingo creo empieza a las 6 pm, también hay un autobús doble (double decker) con excursión alrededor de Tuxtla que sale de este mismo parque. La habitación está sencilla pero limpia y con aire acondicionado, el staff fue muy agradable y nos ayudó mucho. El desayunó buffet es muy rico y varía todos los días aunque no tiene muchos platillos para escoger, pero es más que suficiente. También está cerca del centro de Tuxtla y otros parques para turistear si les gusta caminar, definitivamente regresaremos.
Stayed 2 nights in Feb 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very accommodating to our needs during our stay!
Stayed 6 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

Elsa

Travelled with partner
I liked the location. Walking distance to the plaza. The plaza has many restaurants, music and lots going on in the evening. Purchased our stay through “ Expedia”. NO breakfasts included. 🤔. Something to verify. Laundering right next door👍. Hotel room pretty small but was “ok”. Nice towels. Beds were fine. Small bathroom. Small TV. Nice sitting /common area in lobby.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place. It was perfect for my frist night in Chiapa. The staff was friendly and helpful and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Raquel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

GABRIELA

Stayed 2 nights in Dec 2024

10/10 Excellent

nelsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable and good location, the staff were friendly
Stayed 1 night in Nov 2024

8/10 Good

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lower prices
Stayed 4 nights in Oct 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super friendly and provided excellent service.
Stayed 1 night in Sep 2024

10/10 Excellent

ENRIQUE LOPEZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 4 nights in Aug 2024

4/10 Poor

Sergio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rabbi

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place and the food was good.
Stayed 2 nights in Jul 2024