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Hotel Madrid Tuxtla

3.0 star property

Photo gallery for Hotel Madrid Tuxtla

Food court
A hotel room with two beds, a desk, a chair, a TV, and an air conditioning unit.
A modern elevator with a digital display, a wooden panel wall, and a small table with a vase.
A modern hotel reception area with a white reception desk, a flat-screen TV mounted on the wall, and a sign indicating the hotel is in Madrid.
A narrow, enclosed corridor with a sloped ceiling and large windows on both sides.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping
The current price is NZ$81
includes taxes & fees
29 July - 30 July

Explore the area

View map
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000
  • Place, Marimba Park
    ‪2 min walk‬
  • Place, Tuxtla Guitierrez Central Square
    ‪8 min walk‬
  • Place, San Marcos Cathedral
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪96 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, each with a black headboard, white bedding, and a red accent pillow. There is a nightstand between the beds with a phone and a small table. Above the beds, there is a framed artwork on the wall.

Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two beds, each with a black headboard, white bedding, and a red accent pillow. There is a nightstand between the beds with a phone and a small table. Above the beds, there is a framed artwork on the wall.

Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, each with a black headboard, white bedding, and a red accent pillow. There is a nightstand between the beds with a phone and a small table. Above the beds, there is a framed artwork on the wall.

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Down duvets, desk, iron/ironing board, rollaway beds

Double Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room Standard

Down duvets, desk, iron/ironing board, rollaway beds

Triple Room Standard

  • 15 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Quadruple Room Standard

Down duvets, desk, iron/ironing board, rollaway beds

Quadruple Room Standard

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Tuxtla Gutierrez

Hotel Madrid Tuxtla places you in the centre of Tuxtla Gutierrez, within a short 5-minute stroll of Marimba Park and Museo de la Marimba. Highlights at this hotel include a restaurant and in-room free WiFi. .The coffee shop, NOVELTY, serves local cuisine and is open for breakfast. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of an airport shuttle. .In the area of this 3-property class Tuxtla Gutierrez hotel, you'll find Canon del Sumidero National Park.

What's nearby

  • Marimba Park - 2 min walk - 0.2 km
  • Museo de la Marimba - 3 min walk - 0.3 km
  • Tuxtla Guitierrez Central Square - 8 min walk - 0.7 km
  • San Marcos Cathedral - 10 min walk - 0.9 km
  • Galerias Bonampak - 15 min walk - 1.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 41 min drive

Restaurants

  • ‪el taco loco - ‬3 min walk
  • ‪La Esphera Café - ‬3 min walk
  • ‪Pillo's - ‬3 min walk
  • ‪Esquites MARY-MARIMBA - ‬3 min walk
  • ‪Cafe Chichon - ‬2 min walk

About this property

Hotel Madrid Tuxtla

Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Madrid Tuxtla also features tour/ticket assistance, concierge services, and 24-hour room service.

This 3-star Tuxtla Gutierrez hotel is smoke free.

  • 28 guestrooms or units
  • Manager's reception (free)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Madrid Tuxtla offers 28 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Lunch and dinner served
Hostal Tres Central
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
4.4 out of 5, Excellent, 32 reviews
The price is NZ$49
includes taxes & fees
24 Aug - 25 Aug
Hostal Tres Central

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • NOVELTY

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Madrid Tuxtla

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 350.0 per night.
  • Cots (infant beds) are available for MXN 100.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 750 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 350 (one-way)
  • Crib (infant bed) fee: MXN 100.0 per day
  • Rollaway bed fee: MXN 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 4 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Madrid Tuxtla
Madrid Tuxtla
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
Hotel Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierre
Hotel Madrid Tuxtla Hotel
Hotel Madrid Tuxtla Tuxtla Gutierrez
Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

Frequently asked questions

What is the cancellation policy at Hotel Madrid Tuxtla?

Hotel Madrid Tuxtla offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Madrid Tuxtla?

As of 25 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Madrid Tuxtla on 29 Jul 2026 start from NZ$81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Madrid Tuxtla?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Madrid Tuxtla?

Yep, you can grab a meal at Hotel Madrid Tuxtla's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Hotel Madrid Tuxtla?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Madrid Tuxtla?

No, pets and service animals are not allowed.

Hotel Madrid Tuxtla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 476 reviews
Rating 8 - Good. 165 out of 476 reviews
Rating 6 - Okay. 54 out of 476 reviews
Rating 4 - Poor. 6 out of 476 reviews
Rating 2 - Terrible. 9 out of 476 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The staff was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place so clean close to everything I ll stay again n the hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Veri

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Joel

Disliked: Property conditions & facilities
bed was very good room seems outdated no window smell came out from sink breakfast was exellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an accessible price, very close to the Marimba Park, the hotel is very quiet and clean, breakfast is not included so keep in mind.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Tomás Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great news lace to stay Vegetarian restaurant across the street and great coffee around the corner, and just a few minutes walk from the park
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hot water with strong pressure. Very important for most travelers.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Amenities
The good: it was a VERY good price and located close to Marimba park with many food options nearby. Staff were friendly and helpful. The bad: there was a smoke alarm - low battery alarm going off every 10 seconds that was very annoying and went unfixed even after being advised. How hard is it to change a battery?
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Diva

Liked: Cleanliness, staff & service, property conditions & facilities
It is excelent
Stayed 1 night in Jun 2024
Verified

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities
A solid three star hotel experience, walkable to Marimba Plaza, which is very active and fun at night. Short cab ride to the ADO bus terminal. Tuxtla centro is not a tourist area. People are friendly enough, but the town is loud, dirty and smoggy. Hotel Madrid is a solid oasis, and with the a/c on, even the traffic sounds are drowned out.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

William

Liked: Cleanliness
Disliked: Amenities
The room was fine, minimal amenities, (soap). Staff were courteous. The AC worked fine but the fan made a lot of noise. There were no lights on the 3rd floor, we did find our room. In the morning we discovered a light switch. There was NO hot water, at all. Made me wonder if they were following the Mexican "motel" model - LOL The restaurant advertised was closed like permanent!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities
I liked all
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Fran

Disliked: Amenities
They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified

8/10 Good

SALOMON A

Liked: Cleanliness, staff & service

Nice

AC is opd and not working properly
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

María José

Liked: Amenities, property conditions & facilities
Habitación limpia
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Deyser

Liked: Cleanliness, staff & service, amenities
La puerta de la regadera no cerraba estaba súper dura para abrir y cerrar y el toallero estaba oxidado. Lo bueno es que esta en una excelente ubicación, no hay ruidos y la habitación esta muy limpia.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estubo muy bien excepto que sería genial tuvieran servicio de café por la mañana y noche
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Raptor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel,buena ubicación y muy limpio
Stayed 2 nights in Mar 2026