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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Property amenity
Reception
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)
Suite, 1 King Bed, Non Smoking, Kitchenette

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Hot tub
  • Gym
The current price is NZ$162
includes taxes & fees
11 May - 12 May

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • Knott Sky Park
    ‪3 min drive‬
  • Joshua Tree National Park Oasis Visitor Center
    ‪6 min drive‬
  • Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪77 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
LCD TV
Sofa bed
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Twentynine Palms

At SureStay Plus by Best Western Twentynine Palms Joshua Tree, you'll be 2.5 km (1.6 mi) from Knott Sky Park and 5.5 km (3.4 mi) from Twentynine Palms Art Gallery. Highlights at this hotel include a complimentary breakfast, free self-parking and Access to hot tub. .Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a free manager's reception and a 24-hour business centre. There's also the convenience of free extended parking. .Sights within a 15-minute drive of this Twentynine Palms hotel include Joshua Tree National Park Oasis Visitor Center and Joshua Tree National Park North Entrance.

What's nearby

  • Knott Sky Park - 3 min drive - 2.4 km
  • 29 Palms Historical Society - 5 min drive - 5.6 km
  • Tortoise Rock Casino - 6 min drive - 6.2 km
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive - 6.7 km
  • Joshua Tree National Park North Entrance - 12 min drive - 12.3 km

Getting around

  • Palm Springs, CA (PSP-Palm Springs Intl.) - 67 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Suburban hotel with free breakfast and fitness centre
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly SureStay Plus by Best Western Twentynine Palms Joshua Tree. Self parking is free.

This Twentynine Palms hotel is smoke free.

  • 82 guestrooms or units
  • 4 buildings
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 50-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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4.0 out of 5, Very good, 1,001 reviews
The price is NZ$201
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8 May - 9 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 25 March and close on 20 November.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

Is parking available at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yep, SureStay Plus by Best Western Twentynine Palms Joshua Tree has a free self car park, free extended parking and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Twentynine Palms Joshua Tree on 11 May 2025 start from NZ$161.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have a pool?

SureStay Plus by Best Western Twentynine Palms Joshua Tree has a seasonal outdoor pool. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from March 25 to November 20).

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree serve breakfast?

You bet, guests highly rate the free continental breakfast here! Offered on weekdays between 5:30 AM and 9:00 AM and weekends from 6:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, SureStay Plus by Best Western Twentynine Palms Joshua Tree does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, only service animals are allowed.

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 266 out of 1005 reviews
Rating 8 - Good. 284 out of 1005 reviews
Rating 6 - Okay. 200 out of 1005 reviews
Rating 4 - Poor. 130 out of 1005 reviews
Rating 2 - Terrible. 125 out of 1005 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities
A dump! Run down filth ! Gym, pool and jacuzzi closed, they don't disclose it. Looks like motel is never maintained. Filth ! Staff was friendly , looks like they get taken advantage of too. Breakfast is also disgusting, but ladies friendly , I tipped them , not their fault owner is cheap! I'll never stay at a Best Western because of this , should be 1/2 star.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

rocio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jazmyne

Stayed 1 night in Jan 2025

4/10 Poor

Hye yeon

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a leak from the ceiling and it kept us awake all night
Stayed 1 night in Jan 2025

10/10 Excellent

Juan Fernando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating, considering how late I arrived. All the staff was super friendly. I was downstairs, I could easily hear the upstair neighbors thumping around and everyone's water pressure as neighbors turned on their showers. Breakfast was good and much appreciated. Thank you.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Decent.
Stayed 2 nights in Nov 2024

2/10 Terrible

Vijay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Besides front desk personnel, everything was so bad. I would give negative stars if I could. The bathroom was broken and moldy, curtains were ripped. The floor was so dirty that you can’t even put your feet down without getting it dirty. Outlet for hairdryer was not working. Breakfast was a joke, not even chocolate milk available for kids. Stay away from this motel.
Stayed 1 night in Jan 2025

8/10 Good

Laura, Santa Fe Springs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Jacuzzi out of service.
Stayed 2 nights in Jan 2025

6/10 Okay

Leah

Stayed 1 night in Jan 2025

4/10 Poor

Tia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this room because they advertised they had a pool and hot tub and neither were available.
Stayed 1 night in Jan 2025

6/10 Okay

Morgaine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. Close to hiking/ park. Facility / rooms are very outdated. Bed was comfortable and clean. Pool area was disgusting. Hot tub was empty and nasty. The eggs were basically frozen at breakfast. Got a day pass for the Omini hot spring spa in Palm Springs an hour outside Joshua tree after staying and it was amazing and made up for everything.
Stayed 1 night in Jan 2025

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a room with a kitchen, but upon arrival, we found it to be in very poor condition. The kitchen was extremely outdated, covered in grease, and even had a frying pan filled with oil left in the oven. The listing claimed to include kitchen tools like knives and a cutting board, but none were provided. After asking the front desk, they supplied plastic utensils along with pots and pans, but the pots were dirty and required cleaning before use. The room itself had an unpleasant odor, reminding me of body odor, so we had to open all the windows to air it out. The carpet appeared unvacuumed for some time, and there was a small hole in the ceiling that looked like it had been cut with a knife. Additionally, the window screen was bent and looked like it had been kicked out; we put it back on as a courtesy. Overall, the experience was disappointing, especially given the extra cost for the kitchen. The lack of proper supplies and poor maintenance of the room made it an unpleasant stay. We will not be returning.
Stayed 2 nights in Dec 2024

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was black mold in the shower, there was a baby cockroach in the room. The pool and hot tub were not working they said due to maintenance issues
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shyenne

Stayed 1 night in Dec 2024

6/10 Okay

Niza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Average
Stayed 1 night in Dec 2024

10/10 Excellent

TOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sally

Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tommy

Travelled with family
The sink water didn’t work good it dripped. The light around the mirror wasn’t good
Stayed 2 nights in Dec 2024

10/10 Excellent

Jazmin

Stayed 2 nights in Dec 2024

6/10 Okay

Molly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I paid extra for a room with a jacuzzi bathtub, and it did not work. There was no hot water in the tub no matter how long I ran it. I advised the front desk and was told I would receive a partial credit for this, since the room cost extra for an amenity I could not use, and I was not credited anything.
Stayed 3 nights in Dec 2024

6/10 Okay

Nadia

Travelled with family
Disliked: Property conditions & facilities, room comfort
The pull out bed was worn out and you can feel the spring sitting/sleeping in it. The room was not as clean as it can be and you can see grim on the kitchen sink. They have microwave in the room but only provide paper plates and plastic forks, spoon and knives upon request.
Stayed 2 nights in Dec 2024