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Kempinski Hotel Khan Palace

5.0 star property
Luxury hotel with 3 restaurants and 24-hour fitness centre

Photo gallery for Kempinski Hotel Khan Palace

Bar (on property)
Bar (on property)
Exterior
Spa
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$192
includes taxes & fees
25 Dec - 26 Dec

Explore the area

View map
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar
  • Place, Ulaanbaatar City Museum
    ‪6 min walk‬
  • Place, Sükhbaatar Square
    ‪2 min drive‬
  • Place, National University of Mongolia
    ‪2 min drive‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite (Executive Suite)

Executive Suite (Executive Suite)

Executive Suite (Executive Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Superior King Room)

Superior Room (Superior King Room)

Superior Room (Superior King Room)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LCD TV
  • 110 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room (Classic Twin)

Classic Room (Classic Twin)

Classic Room (Classic Twin)

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite (Superior Suite)

Superior Suite (Superior Suite)

Superior Suite (Superior Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Ulaanbaatar

A luxury stay in Ulaanbaatar awaits you at Kempinski Hotel Khan Palace. Within a 30-minute stroll, you'll find Sükhbaatar Square and National Academic Theatre of Opera and Ballet of Mongolia. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, KK Restaurant & Lounge, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna. 2842 square feet (264 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Downtown Ulaanbaatar hotel, you'll be 3 km (1.9 mi) from The Fine Arts Zanabazar Museum and 4.1 km (2.5 mi) from Gandantegchinlen Monastery.

What's nearby

  • Ulaanbaatar City Museum - 6 min walk - 0.5 km
  • Sükhbaatar Square - 2 min drive - 1.7 km
  • Central Tower - 2 min drive - 1.7 km
  • National University of Mongolia - 2 min drive - 2.0 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 2 min drive - 2.3 km

Getting around

  • Ulaanbaatar Station - 20 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 60 min drive

Restaurants

  • ‪Kempinski Hotel Khan Palace - ‬1 min walk
  • ‪Papa Cafe - ‬2 min walk
  • ‪Khara Khorum Restaurant - ‬1 min walk
  • ‪Sekitei Japanese Restaurant - ‬7 min walk
  • ‪Cup Chicken - ‬2 min walk

About this property

Kempinski Hotel Khan Palace

Luxury hotel with 3 restaurants and 24-hour fitness centre
Kempinski Hotel Khan Palace offers its guests a sauna and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 2842 square feet (264 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Kempinski Hotel Khan Palace. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available. A complete renovation of Kempinski Hotel Khan Palace was completed in November 2019.

Smoking is allowed in designated areas at this 5-star Ulaanbaatar hotel.

  • 1 building
  • 99 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Conference rooms
  • 2842 sq ft of conference space
  • 264 sq. m of conference space
  • Built in 2005
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
Kempinski Hotel Khan Palace offers 99 air-conditioned accommodations with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Bar (on property)
Holiday Inn Ulaanbaatar by IHG
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 87 reviews
The price is NZ$165
includes taxes & fees
30 Dec - 31 Dec
Holiday Inn Ulaanbaatar by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Berthold Delikatessen
  • KK Restaurant & Lounge
  • Sakura Sushi Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,842 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Renovated entire property - November 2019

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Fitness facility
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Khan Palace?

Kempinski Hotel Khan Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel Khan Palace?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Khan Palace on 25 Dec 2025 start from NZ$192.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Hotel Khan Palace?

Yep, Kempinski Hotel Khan Palace has a free self car park.

What makes Kempinski Hotel Khan Palace a romantic place to stay?

Romance packages and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Kempinski Hotel Khan Palace.

Is Kempinski Hotel Khan Palace family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs in the guestrooms, it's no surprise that Kempinski Hotel Khan Palace is a hit with families.

Are there hot tubs in the rooms at Kempinski Hotel Khan Palace?

No, but there are deep-soaking baths in the guestrooms.

Does Kempinski Hotel Khan Palace serve breakfast?

You bet, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Kempinski Hotel Khan Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Kempinski Hotel Khan Palace?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kempinski Hotel Khan Palace?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Khan Palace?

No, only service animals are allowed.

Kempinski Hotel Khan Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 397 reviews
Rating 8 - Good. 116 out of 397 reviews
Rating 6 - Okay. 27 out of 397 reviews
Rating 4 - Poor. 8 out of 397 reviews
Rating 2 - Terrible. 2 out of 397 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Teresita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was plentiful and good. The room was comfortable but the bathroom was small. The shower super tight and the vanity super low. The hotel is a bit dated but they keep it clean and comfortable. The restaurant was decent with friendly service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, decent breakfast, quiet ish

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Only hotel that we found that offered an airport shuttle. Excellent hotel and great value!
Stayed 1 night in Sep 2025

10/10 Excellent

Matteo

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Lotsa was very very helpful. It was our 47th anniversary and Lutaa and Ogda were very helpful in making it a pleasant occasion. Also miss Bambi in the dining room was very pleasant and helpful. The food was okay but could use some improvement to be up to the kempinski intl five star standard.
Stayed 3 nights in Sep 2025

6/10 Okay

Sara

Not great
Stayed 1 night in Jul 2025

10/10 Excellent

Frank, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely well run, maintained and clean property with excellent friendly staff and a most personable GM.. io would strongly recommend as excellent choice in UB
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ute, Singapore

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and reliable quality

Stayed 5 nights in Jul 2025

10/10 Excellent

josephine

Liked: Cleanliness, amenities, property conditions & facilities
Staff comoetency and excellent customer service. Bed was very comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Kornelis

Liked: Cleanliness, staff & service, property conditions & facilities
On oasis of high level comfort and dining in central, busy Ulaanbatar
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
had a good time.
Stayed 6 nights in Jun 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, amenities
No major issues
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea Ignacio, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, and communication.We asked for transportation for our late flight into UB and were promptly serviced with a friendly driver from the hotel who was waiting for us. Very friendly and professional staff, always ready to assist and provide info on places. The spa is great with a wonderful masseuse and we used it twice, would have used it more if we had time, great price and service. Breakfast is also good and convenient, and the small coffee shop also has a breakfast option. Location wise, it's about 20-30 min walking to the center, museums, etc. Excellent service overall and would definitely stay again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Friendly and welcoming reception staff. Spacious twin room, tea/coffee in the room with extras supplied when requested. Bath and shower in bathroom and a loo that did everything but cook the dinner! Good quality bed linen and great comfy pillows. Negative - flex not long enough for the hair dryer to see into a mirror. Needs addressing. Did not eat there but had a take away breakfast from the coffee shop. Presented in a box and was lovely. Near plenty of shops and restaurants. Walkable to key sights. Easy for guides to pick up from.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful; professional, friendly and helpful staff. We got an upgrade to a huge suite. The breakfast was also incredible.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Too hot and window handle broken so we couldnt leave it ajar.
Stayed 2 nights in May 2025

8/10 Good

Mark, Marina del Rey

Liked: Cleanliness, amenities, property conditions & facilities
A home away from home in Ulanbaatar. First, kudos to the wonderful staff. Everyone was so nice and helpful. I was welcomed warmly (and by name) often. The front desk set me up with a great driver and guide for a day outside the city at a very reasonable price. Service at breakfast was incredible. Even though it is a buffet, they still check on you frequently and bring you special juice blends and other treats. Food at the restaurants is very good overall. My room was large and comfortable. I had to do some work while I was there, and WiFi worked fast and well. Great bathroom. Loved the Japanese toilet. I probably should give five stars, but I didn't love the pillows. Also, the location, on the eastern edge of the rectangle that defines the City Center means the hotel is a little bit far from some of the attractions. UB is a very walkable city, but the hotel's location adds about 30 (mostly easy) minutes each way to every exploration. Overall, though, I was super happy with the Kempinski. They work hard to make you happy, and I was happy.
Stayed 3 nights in May 2025

10/10 Excellent

Ksenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite hotel in Ulaanbaatar. We will be back again!
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent, friendly, and attentive. The food was excellent; comfortable accommodations, convenient location, and a useful exercise area.
Stayed 4 nights in May 2025

10/10 Excellent

Brian, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, showing it's age a bit, but very large, spacious rooms and great service. Water pressure in the showers was good too.
Stayed 1 night in May 2025

8/10 Good

Eyal

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025