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Puma Imperial Hotel

3.5 star property
Hotel in Ulaanbaatar with 2 restaurants and 24-hour business centre

Photo gallery for Puma Imperial Hotel

Concierge desk
Daily buffet breakfast (USD 11 per person)
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Meeting facility
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Air conditioning
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View map
University Street, Sukhbaatar Square, Ulaanbaatar, 210646
  • Place, National University of Mongolia
    ‪2 min walk‬
  • Place, Sükhbaatar Square
    ‪3 min walk‬
  • Place, National Academic Theatre of Opera and Ballet of Mongolia
    ‪11 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Semi Deluxe Suite

In-room safe, desk, blackout curtains, iron/ironing board

Semi Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Ulaanbaatar

Puma Imperial Hotel puts you in the heart of Ulaanbaatar, within steps of National University of Mongolia and Government Palace Garden. Highlights at this hotel include 2 restaurants, free self-parking and a 24-hour business centre. .The restaurant, Puma, serves Mongolian cuisine and is open for breakfast, lunch and dinner. 1938 square feet (180 square metres) of event facilities include 2 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11 AM. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3.5-property class Downtown Ulaanbaatar hotel include Sükhbaatar Square and Sukhbaatar Square.

What's nearby

  • National University of Mongolia - 2 min walk - 0.2 km
  • Sükhbaatar Square - 3 min walk - 0.3 km
  • Mongolian Natural History Museum - 4 min walk - 0.4 km
  • National Museum of Mongolia - 5 min walk - 0.4 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 11 min walk - 1.0 km

Getting around

  • Ulaanbaatar Station - 16 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 62 min drive

Restaurants

  • ‪Шөлөндө - ‬2 min walk
  • ‪The Bull - ‬3 min walk
  • ‪Machida Shoten Galleria - ‬2 min walk
  • ‪Nagomi - ‬5 min walk
  • ‪Caffe Bene Galleria - ‬1 min walk

About this property

Puma Imperial Hotel

Hotel in Ulaanbaatar with 2 restaurants and 24-hour business centre
There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. An airport shuttle at scheduled times is available for a fee. The business-friendly Puma Imperial Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Ulaanbaatar hotel is smoke free.

  • 27 guestrooms or units
  • 2 dining venues
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Coffee shop
Puma Imperial Hotel offers 27 air-conditioned accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

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  • Breakfast available
4.3 out of 5, Excellent, 289 reviews
The price is NZ$164
includes taxes & fees
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Hotel Nine

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 9:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; USD 11 for adults and USD 11 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Delhi Darbar
  • Puma
  • Puma Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11 for adults and from USD 11 for children
  • Airport shuttle fee: USD 19 per person (one-way)
  • Rollaway bed fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL Ulaanbaatar
PUMA IMPERIAL
PUMA IMPERIAL HOTEL Hotel
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL HOTEL Hotel Ulaanbaatar

Frequently asked questions

What is the cancellation policy at Puma Imperial Hotel?

Puma Imperial Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Puma Imperial Hotel?

Yep, Puma Imperial Hotel has a free self car park.

Does Puma Imperial Hotel serve breakfast?

Sure does, buffet brekkie is available weekdays between 7 AM and 10 AM and on weekends from 8 AM to 11 AM.

Is there a free airport shuttle available at Puma Imperial Hotel?

No, but there's an airport shuttle that runs from 9:00 AM - 9:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Puma Imperial Hotel?

Yep, you can grab a meal at Puma Imperial Hotel's onsite restaurant that serves Mongolian cuisine.

What time are check-in & check-out at Puma Imperial Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Puma Imperial Hotel?

No, pets are not allowed.

Puma Imperial Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 10 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious

We had an extremely comfortable stay in a large spacious twin room with a kitchenette. Location is excellent for central activities in Ulaabaatar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location nice room. Could have used a stand alone shower rather than a tub shower.
Stayed 2 nights in Jun 2025

8/10 Good

B

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - had everything I needed for a comfortable night's sleep.
Stayed 1 night in May 2025

10/10 Excellent

Megan

The staff at this hotel is very friendly- one receptionist went above and beyond and helped me find a dentist when I was in a lot of pain. The hotel itself is a bit older, but it is comfortable nonetheless. It’s a very close walk to Sukhbaatar Square and multiple museums and monuments.
Stayed 1 night in May 2025

10/10 Excellent

Yestin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful, great facilities, great breakfast. Good location
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
Stayed 2 nights in Jun 2024

4/10 Poor

Wen-Jung, Saratoga

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We request non smoking room. But they assigned a bad smell smoking room to us. And said no room to change.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Mar 2024

10/10 Excellent

Tserenpuntsag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Randall

The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Stayed 1 night in Jun 2023

8/10 Good

Birendra, Nepal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room heating and cleanliness. Not enough drinking water.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Gorancho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, rooms food staff and overall positive experience. Some aspects can be improved of course, such is food variety but having in mind the pricing I believe it is a very good overall balance
Stayed 5 nights in Aug 2019

4/10 Poor

Anna, Chicago

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
They put us up in a different hotel that wasn’t the greatest
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there were a few technical difficulties with my room when I checked in, the staff moved me to a new room and did their best to make me feel comfortable. I appreciate the hospitality of the management and the staff. Also, breakfast and location are great!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Chris, Nelson, NZ

Travelled with group
Liked: Cleanliness, staff & service
The staff here were excellent - very helpful with us having three very short stays - arriving late and departing early. Storing bags, arranging laundry, making us breakfast sandwiches at 4am. Great service.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff, not a “cookie-cutter” sort of property. Appear to be in the process of making room upgrades.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to stay

It was good to stay right by Government Palace
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well located, walking distance to State Department Store, across the street from Sukhbaatar Square. Our reservation was different from what I had booked online and was told that there could be a price adjustment, but in the end they corrected the mistake.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location. Next to the main square. Close to museums and other major attractions in the city. Also walking distance to a bus stop that takes you directly to the airport.
Stayed 3 nights in Jul 2018

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super beliggenhet

Bra hotell, god valuta for pengene. Super beliggenhet rett ved hjerte av byen, Sükhbaatar Square.
Stayed 2 nights in Jul 2025