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Shangri-La Ulaanbaatar

Property class: 5 and above

Photo gallery for Shangri-La Ulaanbaatar

A spacious lobby with a large chandelier, comfortable seating areas, and a view of the outdoors through large windows.
A large indoor swimming pool with lounge chairs and a city view.
A spacious hotel lobby with a bar area, multiple seating arrangements, and a view of the cityscape through large windows.
An outdoor seating area with wicker furniture and a table with a candle, overlooking a cityscape at dusk.
A high-rise hotel with multiple floors, a covered entrance, and a car parked in front.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$510
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241
  • Place, Ministry of Health
    ‪5 min walk‬
  • Place, Sükhbaatar Square
    ‪8 min walk‬
  • Place, National Academic Theatre of Opera and Ballet of Mongolia
    ‪11 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape at night.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape at night.

Horizon Club, Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a large window offering a city view, a chandelier, a sofa, a desk, and a chair.

Executive Suite, 1 King Bed

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Deluxe Room, 2 Single Beds

7.2 out of 10
Good
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Horizon Club, Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Horizon Club, Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Suite, 2 Single Beds

A hotel room with a large window offering a city view, a chandelier, a sofa, a desk, and a chair.

Executive Suite, 2 Single Beds

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape at night.

Premier Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Premier Room, 2 Single Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Suite (Shangri-La)

A spacious hotel lobby with a large chandelier, comfortable seating, a view of the city, and a traditional decorative wall.

Suite (Shangri-La)

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Specialty)

A spacious hotel lobby with a large seating area, a dining table, and a chandelier.

Suite (Specialty)

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the area

Ulaanbaatar

A luxury stay in the heart of Ulaanbaatar awaits you at Shangri-La Ulaanbaatar. Within steps you'll find Embassy of Bulgaria and Embassy of Japan. Highlights at this hotel include 4 restaurants, 2 bars/lounges and an indoor swimming pool. .The buffet restaurant, Cafe Park, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Naadam is the hotel's own bar, serving drinks along with dinner. Enjoy the gym and sauna. 28449 square feet (2643 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 5-property class Downtown Ulaanbaatar hotel include Ministry of Health and Embassy of the Czech Republic.

What's nearby

  • Ministry of Health - 5 min walk - 0.4 km
  • Ministry of Foreign Affairs - 6 min walk - 0.6 km
  • Sükhbaatar Square - 8 min walk - 0.7 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 11 min walk - 0.9 km
  • National Museum of Mongolia - 14 min walk - 1.2 km

Getting around

  • Ulaanbaatar Station - 13 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive

Restaurants

  • ‪Mongolian's Restaurant - ‬3 min walk
  • ‪Hutong - ‬3 min walk
  • ‪Naadam Restaurant & Bar - ‬3 min walk
  • ‪Chili Shabu Shabu & Sushi - ‬2 min walk
  • ‪NOKA • Robata Grill & Bar - ‬3 min walk

About this property

Shangri-La Ulaanbaatar

Shangri-La Ulaanbaatar offers its guests an indoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 28449 square feet (2643 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Shangri-La Ulaanbaatar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Ulaanbaatar hotel.

  • 1 building
  • 290 guestrooms or units
  • 21 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 28449 sq ft of conference space
  • 2643 sq. m of conference space
  • Built in 2015
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
Shangri-La Ulaanbaatar offers 290 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Ulaanbaatar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Park
  • Hutong
  • Lobby Lounge
  • Naadam

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (28,449 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 71 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (return)
  • Rollaway bed fee: USD 71 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

What is the cancellation policy at Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Ulaanbaatar?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Shangri-La Ulaanbaatar on 13 Nov 2026 start from NZ$510, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Ulaanbaatar?

Yep, Shangri-La Ulaanbaatar has a free self car park.

Does Shangri-La Ulaanbaatar have a pool?

Shangri-La Ulaanbaatar has an indoor pool.

What luxury perks are available at Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar features an indoor pool, a steam room and 4 restaurants. All guestrooms come with Frette Italian sheets, deep soaking tubs and pillowtop beds.

What makes Shangri-La Ulaanbaatar a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shangri-La Ulaanbaatar.

Is Shangri-La Ulaanbaatar family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Ulaanbaatar is a hit with families.

Are there hot tubs in the rooms at Shangri-La Ulaanbaatar?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Ulaanbaatar serve breakfast?

Yep, buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Shangri-La Ulaanbaatar?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Shangri-La Ulaanbaatar?

Yep, you can grab a meal at Shangri-La Ulaanbaatar's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Shangri-La Ulaanbaatar?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Shangri-La Ulaanbaatar?

No, pets are not allowed.

Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 161 reviews
Rating 8 - Good. 33 out of 161 reviews
Rating 6 - Okay. 13 out of 161 reviews
Rating 4 - Poor. 4 out of 161 reviews
Rating 2 - Terrible. 11 out of 161 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the city, everything was perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service, clean room, quiet, great food and access to restaurants, and great location.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mongolia.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed only one night. Had dinner at the bar in the second floor. The food was ok, the ambiance was fun. Music and friendly people. Our room was comfortable and had a nice view. Breakfast was good. Check in and check out were easy. I would stay in this hotel again if I go back to Mongolia
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Shangri-La Ulanbatar truly lives up to the Shangri-La standard. The rooms are superb—spacious, comfortable, and well maintained. Overall, a very satisfying stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Excellent views. Rooms are spacious. Dining options are excellent. Staff is good but a bit cold in their ways (probably cultural). In my opinion, the best place to stay in Ulaan.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Awesome
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst 5 stars hotel I have ever been
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Servicep

Very arrogant Staff. In other Shangri-La hotels the service has been much better.
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness
Staff service not up to 5 star hotel standard. Dining quality poor especially for room service foods. Toilet flushing water not enough to clean up properly
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El hotel es viejo, parece que hace muchos años era súper bonito, la gente es muy amable pero de los cinco días que estuvimos solo dos limpiaron la habitación, llegaban a las 4pm a limpiarlo, pero está muy bien ubicado
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウォシュレットが無いので、マイナスポイントです
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが親切でとても良い
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しい どのホテルよりも良いと感じた
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
hotel bem simples
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
パーク側の部屋では夜景が綺麗です。
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
5名で2部屋予約していたが、体調不良などで2名が来れなかった 予約そのままで料金もそのままで結構と伝えたが、2ベッドの1部屋で済まそうとする受付 3人では寝れないし、フェアでは無いと話をしても出来ないの一点張り 上役も含めた受付スタッフの思い込みが強く、英語が通じていないと感じ 現地通訳に話をして貰い，ようやく解決 ルームサービスは、とても時間がかかったうえに、部屋にチャージ出来ず、現金かクレジットの支払いもはっきりせず、電話で確認して支払う事態で、部屋到着から10分のスタッフ滞在 夜は、クラブ音楽が一晩中、部屋中に振動して安眠出来ない状況 次の日から2日間お祭りでうるさくなるとのアナウンスはあったが、前夜祭まであるとはアナウンスされておらず ゲストフレンドリーのかけらも無い、ホスピタリティの無い設備だけのホテル
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksus i centrum

Fantastisk hotel, ligger lige i centrum til alt. Inden for gåafstand har du busser, caféer, museum, indkøbscentre osv osv Hotellets kinesiske restaurant hører til top 3 i byen Deres lobby ulmer af liv dagen lang og her serveres små retter, Afternoonte, drikkevarer og levende musik
Hutong restaurant
Lobbyens Afternoon tea
Stayed 3 nights in Apr 2025