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Hilton Garden Inn Umhlanga Arch

4.0 star property
Hotel with an outdoor pool, a quick walk to Gateway Theatre of Shopping

Photo gallery for Hilton Garden Inn Umhlanga Arch

Lobby lounge
Lobby lounge
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available
The current price is NZ$159
includes taxes & fees
5 Sept - 6 Sept

Explore the area

View map
1 Ncondo Place, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4320
  • Gateway Theatre of Shopping
    ‪7 min walk‬
  • Umhlanga Rocks Beach
    ‪2 min drive‬
  • Umhlanga Lighthouse
    ‪2 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Sea View

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Sofa bed - single
  • 24 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

49-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Multiple Beds, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, Multiple Beds, Connecting Rooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 72 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Sofa bed - single
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Bathroom

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • 26 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Sofa bed - single
  • 47 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Room, 2 Single Beds, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • 24 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

About the area

uMhlanga

At Hilton Garden Inn Umhlanga Arch you'll be within a 10-minute stroll of Gateway Theatre of Shopping and within 30 minutes of Umhlanga Rocks Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Together & Co Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym and pool loungers. 2121 square feet (197 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is available. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class uMhlanga hotel include Golden Mile and Moses Mabhida Stadium.

What's nearby

  • Umhlanga Hospital - 7 min walk - 0.6 km
  • Gateway Theatre of Shopping - 7 min walk - 0.6 km
  • Umhlanga Rocks Beach - 2 min drive - 1.5 km
  • Umhlanga Lighthouse - 2 min drive - 1.9 km
  • Umhlanga Main Beach - 3 min drive - 2.2 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Legacy Yard - ‬1 min walk
  • ‪The Barón - ‬12 min walk
  • ‪KFC - ‬6 min walk
  • ‪KAUAI - ‬7 min walk

About this property

Hilton Garden Inn Umhlanga Arch

Hotel with an outdoor pool, a quick walk to Gateway Theatre of Shopping
Hilton Garden Inn Umhlanga Arch offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 2121 square feet (197 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Umhlanga Arch. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star uMhlanga hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 14 levels
  • 2121 sq ft of conference space
  • 197 sq. m of conference space
  • Built in 2020
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Garden Inn Umhlanga Arch offers 203 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Afrikaans, English, Zulu

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  • Free WiFi
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4.4 out of 5, Excellent, 156 reviews
The price is NZ$208
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (ZAR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: ZAR 220 for adults and ZAR 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Together & Co Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,121 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 220 for adults and from ZAR 110.00 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: ZAR 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel
Hilton Garden Inn Durban Umhlanga Arch
Hilton Garden Inn Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel Umhlanga

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Umhlanga Arch?

Hilton Garden Inn Umhlanga Arch offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Umhlanga Arch?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Umhlanga Arch on 5 Sept 2025 start from NZ$159.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Umhlanga Arch?

Yep, Hilton Garden Inn Umhlanga Arch has a secured covered self car park for ZAR 50.00 per day.

Are there any beaches close to Hilton Garden Inn Umhlanga Arch?

The closest beach to Hilton Garden Inn Umhlanga Arch is Umhlanga Rocks Beach (2.2 km).

Does Hilton Garden Inn Umhlanga Arch have a pool?

Hilton Garden Inn Umhlanga Arch has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

What makes Hilton Garden Inn Umhlanga Arch a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Umhlanga Arch.

Does Hilton Garden Inn Umhlanga Arch serve breakfast?

Yeah, buffet breakfast is served daily.

Is there a free airport shuttle available at Hilton Garden Inn Umhlanga Arch?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Garden Inn Umhlanga Arch?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Umhlanga Arch?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Garden Inn Umhlanga Arch?

No, only service animals are allowed.

Hilton Garden Inn Umhlanga Arch Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 115 reviews
Rating 8 - Good. 25 out of 115 reviews
Rating 6 - Okay. 11 out of 115 reviews
Rating 4 - Poor. 4 out of 115 reviews
Rating 2 - Terrible. 7 out of 115 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Prian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Paul

Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Travelled with family, Travelled with partner
Literally everything and everyone excellent!
Stayed 1 night in Mar 2025

6/10 Okay

gilles

Stayed 4 nights in Jan 2025

10/10 Excellent

Abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ebrahim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.good location. Good service
Stayed 3 nights in Jan 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Amazing

This hotel is simply superb and sets the benchmark for quality service and occupant engagement . Simply sublime and highly recommended
Stayed 1 night in Jan 2025

6/10 Okay

Hayden

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Not going to stay here again

Had to fight for a room with working air conditioning during a heat wave.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Zaakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Wan-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Ben

Travelled with family and small children
Double charged for room. Be careful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmad Mohd

Stayed 1 night in Aug 2024

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Zola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Clarissa

Stayed 1 night in May 2024

8/10 Good

Tristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Dinesh

Stayed 2 nights in Jun 2024

10/10 Excellent

Clarissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tertius

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Phindile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Risuna

Stayed 2 nights in May 2024

10/10 Excellent

Safeera

Value for money

The accommodation was excellent, and the staff were very helpful. All in all, I will rate my experience a 5.
Stayed 1 night in May 2024

10/10 Excellent

Zuzu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Zakiyya

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Alittle more attention to detail

Beautiful hotel however when u check in late and have no towels, room not set up properly and hot water doesnt work efficiently it doesnt make for a great stay. However housekeeping and reception did apologise and try to rectify the issues.
Stayed 1 night in Apr 2024