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Urban Park Apartments & Hotel by Misty Blue Hotel

3.0 star property

Photo gallery for Urban Park Apartments & Hotel by Misty Blue Hotel

Spa
In-room safe, individually decorated, desk, free WiFi
Front of property
Outdoor pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
60 Meridian Drive, Umhlanga, KwaZulu-Natal, 4001
  • Place, Gateway Theatre of Shopping
    ‪8 min walk‬
  • Place, KwaZulu-Natal Sharks Board
    ‪15 min walk‬
  • Place, Ster-Kinekor Gateway
    ‪18 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen

Apartment, 2 Bedrooms

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Studio

In-room safe, individually decorated, desk, free WiFi

Studio

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

uMhlanga

A family-friendly stay in uMhlanga awaits you at Urban Park Apartments & Hotel by Misty Blue Hotel. Within just a 15-minute stroll, you'll find Gateway Theatre of Shopping and Ster-Kinekor Gateway. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include a conference centre, a 24-hour business centre and laundry facilities. There's also limited parking, along with the convenience of a free area shuttle. .Near this 3-property class uMhlanga hotel, you'll find Umhlanga Rocks Beach.

What's nearby

  • Gateway Theatre of Shopping - 8 min walk - 0.7 km
  • KwaZulu-Natal Sharks Board - 15 min walk - 1.3 km
  • Ster-Kinekor Gateway - 18 min walk - 1.5 km
  • Umhlanga Rocks Beach - 7 min drive - 7.9 km
  • Umhlanga Main Beach - 8 min drive - 6.5 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 20 min drive

Restaurants

  • ‪Nespresso Gateway - ‬14 min walk
  • ‪The Dish Restaurant - ‬14 min walk
  • ‪Barrio - Restaurant and Cocktail Lounge - ‬12 min walk
  • ‪Old Town x Italy - ‬3 min walk
  • ‪Mugg & Bean - ‬14 min walk

About this property

Urban Park Apartments & Hotel by Misty Blue Hotel

Urban Park Apartments & Hotel by Misty Blue Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. The family-friendly Urban Park Apartments & Hotel by Misty Blue Hotel also features a terrace, complimentary newspapers in the lobby, and laundry facilities. A free area shuttle within 10 km is available. Limited free parking is available on a first-come, first-served basis.

This 3-star uMhlanga hotel is smoke free.

  • 95 guestrooms or units
  • Conference rooms
  • Built in 2012
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Urban Park Apartments & Hotel by Misty Blue Hotel offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This uMhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 2:30 PM on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Free area shuttle
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2012
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 400 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Cities Hotel
Cities Three
Three Cities
Three Cities Hotel
Three Cities Urban Park
Three Cities Urban Park Hotel
Three Cities Urban Park Hotel Umhlanga
Three Cities Urban Park Umhlanga
Urban Park Hotel
Urban Park Three Cities
aha Urban Park Hotel
aha Hotel
aha Urban Park
Urban Park Hotel Apartments Misty Blue Hotels Umhlanga
Urban Park Hotel Apartments Misty Blue Hotels
Urban Park Misty Blue Hotels
Urban Park Apartments Hotel Misty Blue Hotel Umhlanga
Urban Park Apartments Hotel Misty Blue Hotel
Urban Park Misty Blue Umhlanga
Hotel Urban Park Apartments & Hotel by Misty Blue Hotel Umhlanga
Umhlanga Urban Park Apartments & Hotel by Misty Blue Hotel Hotel
Hotel Urban Park Apartments & Hotel by Misty Blue Hotel
Urban Park Apartments & Hotel by Misty Blue Hotel Umhlanga
Urban Park Misty Blue
Three Cities Urban Park Hotel Spa
Urban Park Hotel Apartments by Misty Blue Hotels
aha Urban Park Hotel Spa
Urban Park Apartments & Hotel by Misty Blue Hotel Hotel
Urban Park Apartments & Hotel by Misty Blue Hotel Umhlanga
Urban Park Apartments & Hotel by Misty Blue Hotel Hotel Umhlanga

Frequently asked questions

What is the cancellation policy at Urban Park Apartments & Hotel by Misty Blue Hotel?

Urban Park Apartments & Hotel by Misty Blue Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Urban Park Apartments & Hotel by Misty Blue Hotel?

Yep, Urban Park Apartments & Hotel by Misty Blue Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Urban Park Apartments & Hotel by Misty Blue Hotel?

The closest beach to Urban Park Apartments & Hotel by Misty Blue Hotel is Umhlanga Rocks Beach (3.4 km).

Does Urban Park Apartments & Hotel by Misty Blue Hotel have a pool?

Urban Park Apartments & Hotel by Misty Blue Hotel has an outdoor pool.

Is Urban Park Apartments & Hotel by Misty Blue Hotel family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a free local area shuttle, it's no surprise that Urban Park Apartments & Hotel by Misty Blue Hotel is a hit with families.

Does Urban Park Apartments & Hotel by Misty Blue Hotel serve breakfast?

Yep, breakfast is available daily.

Is there a free airport shuttle available at Urban Park Apartments & Hotel by Misty Blue Hotel?

No, but there's an airport shuttle that runs from 7:00 AM - 2:30 PM on request for a fee.

Is there a bar or restaurant at Urban Park Apartments & Hotel by Misty Blue Hotel?

Yep, you can grab a meal at Urban Park Apartments & Hotel by Misty Blue Hotel's onsite restaurant.

What time are check-in & check-out at Urban Park Apartments & Hotel by Misty Blue Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Urban Park Apartments & Hotel by Misty Blue Hotel?

No, pets are not allowed.

Urban Park Apartments & Hotel by Misty Blue Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 166 reviews
Rating 8 - Good. 54 out of 166 reviews
Rating 6 - Okay. 28 out of 166 reviews
Rating 4 - Poor. 14 out of 166 reviews
Rating 2 - Terrible. 18 out of 166 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Suhail

Disliked: Staff & service
Hi , I am very upset because I booked a room for Friday the 3rd of September at urban park, but urban park hotel is closed. I can’t understand why Expedia would allow me to book a room at urban park when they are closed. I would like a refund for the room I booked! It is unacceptable and unprofessional of Expedia to do that!
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book!

The hotel is closed and bookings are still being accepted, had arrived to the hotel to find everything removed from the lobby.
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing

Due to Covid this hotel is taking strain. The room was clean and comfortable but maintenance has not been happening due to the impact of Covid. Sad because we have enjoyed staying here before. The restaurant has been closed since Covid so no breakfast available.
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort

Experience at urban park

Lifts where out of order -check in person was kind to give closer available room. Room was really difficult to find with no proper directions and lifts not working bearing in mind there is also a residential apartments in the building took approx 20mins to find room. Had to go down and ask for towels and glassware which came after calling from room to find out 30mins later. No two pin plug in room after being assured there was one. Service and experience definitely matched the price - low, however expected more from a huge establishment.
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay.

The overall stay was horrible. The apartment was filthy, there were towels in the bathrooms. The room was next to a very noisy road.. we couldn’t get a wink of sleep. The stove was broken and the fridge was not working. Really nothing good about this place
Stayed 1 night in Oct 2020
Verified

8/10 Good

Sibongiseni

Liked: Staff & service, room comfort

You can do better. I have seen it.

Overall my stay was comfortable. It is beautiful hotel with modern décor. I have stayed here before. However there were a few maintenance issues that need attention. The room I was in (405), the basin mixer leaks onto surface when turned on, causing damage to the cabinet and pieces falling off. The shower does not close easily. The main door lock had to be replaced on 1st day. The balcony sliding door jams halfway on opening. One morning we had shower on a different in a different room due to maintenance issues on the water on our floor. Also, I had to ask at reception to have someone remove garbage from the parking entrance that was lying there for 2 days.
Stayed 3 nights in Sep 2020
Verified

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was terrible , from the moment we arrived. The apartment is run down and filthy. Service is terrible. The so called "apartment" had not been cleaned. The room was not ready to check in to at 3pm. The apartment is run down and has not been maintained. The pictures shared on the site is not what it looks like in reality. So very disappointing. Really put a damper on our holiday. Would not recommend it !
Stayed 3 nights in Sep 2020
Verified

2/10 Terrible

Nerissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So my fiance and I booked to stay at the hotel for 5 nights. Upon arrival we were greeted at reception and given our room key. I asked for a porter which never arrived. We had to carry all our luggage. Get to the room and it's the wrong room, I booked and paid for a one bedroom apartment but was given a aturio
Stayed 5 nights in Sep 2020
Verified

4/10 Poor

Nosipho

Disliked: Cleanliness, staff & service, room comfort

Bad bad

Nor soo good please dont be fooled by pictures from the long waiting in reception to getting into not so clean room on arrival tried not to be dramatic bad smell in the toiler not so clean bedding until we found a glass with an old drink rusty and we had rash thrme next morning thats when i asked the receptionist to change us into another room.no iron was even offered when we had to rush somewhete we were told we need ti wait for 8 to be assisted...
Stayed 2 nights in Sep 2020
Verified

4/10 Poor

Chelsea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I have stayed here before and my experience was okay for the most part. This time, for the first two days I wasn’t given a towel. I couldn’t call down to reception as they don’t leave the contact numbers visible. I am guessing this is due to covid but they can give their guests I piece of paper with contact numbers. There was no hand sanitizer at any of the elevator buttons. When I got there, I got to my floor and got out out of the lift I was greeted with a broken chair which remained there for the duration of my stay and the carpets were all stained. I am guessing that they are financially struggling at this time but the fact that simple
Stayed 3 nights in Sep 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Extra Tourism levy to pay

The check in precess was fine, the room was clean, but I can't adjust the air condition. The water was not hot enough for shwer. After I had check out, the reception ask me for R7 tourism levy, which should be include in the room fee. It was the first time I have to pay extra levy with Hotel.com
Stayed 1 night in Jul 2020
Verified

8/10 Good

Gomotsegang

Liked: Cleanliness, property conditions & facilities, room comfort
All was great but staff was not always willlong and friendly
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
I flew in for a party,so I booked late at night as my arrangement to stay with a friend fell flat :got them after midnight,they couldn’t find your booking I had to charge my phone (battery had died),then send confirmation by email whilst feeling cold at reception I went to my room (only snag:not clean under the bed!)around 1am,and left @7am:basically just needed a bed to sleep Was I supposed to have been charged a full day rate?
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroach Infestation!

Since the hotel has been taken over by Misty Blue the condition is disgusting. We arrive at 11pm after our flight was delayed, only to be told they can’t find out booking and then the guy at reception takes us to an apartment that Had cockroaches running around. We requested a refund and booked at the Town Lodge across the street!
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

The place was terribly dirty. The corridors the lift .......it was bad. I have stayed in the place few times before but my last visit was not a pleasant one. I was put in room 113 which had a leaking roof in the toilet and I was moved to a different room on the 4th floor and this floor was filthy for the entire duration of my stay. The lift was a problem it was super slow.....The couche in the lounge had a very ugly odour, like it has been used as a bed. One of the days I was told by very disrespectful security to park my car on the street because the hotel parking was full. Overall i was not happy.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Please put a 2 point plug in the room. Please make sure the room do have cups for tea and coffee.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Thulani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

it was amazing
Stayed 1 night in Sep 2019
Verified

4/10 Poor

mongezi

Misty crap

Second time staying here (room 210) diffrent room same problem worn out old towels that are torn Brown mildew in bathroom
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Tania

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not impressed with noise levels next to my room. Had to report them to management but it just continued. This is unacceptable behaviour and should not be allowed at such an upmarket hotel group.
Stayed 1 night in Jul 2019
Verified

8/10 Good

heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was wonderful - Thank you
Stayed 1 night in May 2019
Verified

6/10 Okay

mongezi

Disliked: Cleanliness, staff & service, room comfort

half ass hotel

bathroom facility in room had black mold all over restaurant staff and manager on duty very poor food came out wrong their chef doesnt know the difference betwen medium and well done waitress forgot my side dish
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very safe. Nice restaurant on premises.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for business - location wise.
Stayed 28 nights in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had an interleading door. You could hear everything in the room next door, There was a very loud group of guests next door so we were moved to another room. This was better but also had an interleading door and you could clearly hear the football match on the TV in the next room.
Stayed 1 night in Nov 2018

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