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Four Points by Sheraton Bali, Ungasan

Property class: 4

Photo gallery for Four Points by Sheraton Bali, Ungasan

A hotel with a pool, palm trees, and a well-lit exterior.
Property video
A hotel room with a four-poster bed, a sofa, and a large window offering a view of the city.
A modern hotel with a glass facade, a rooftop garden, and a view of a lush green landscape.
A man and a woman at a bar with a sign reading "Best Brews" and a cityscape view in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$109
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Jl. Raya Uluwatu, Br. Giri Dharma, Kuta Selatan, Ungasan, Bali, 80364
  • Place, Garuda Wisnu Kencana Cultural Park
    ‪4 min walk‬
  • Place, Paintball Bali Jimbaran Hill Activity Village
    ‪3 min drive‬
  • Place, Udayana University
    ‪6 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Balcony

A hotel room with a desk, two beds, a chair, and a large window with a view of greenery.

Deluxe Room, 2 Single Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Deluxe Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Pool Access

A hotel room with a bed, a desk, a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed, Pool Access

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Pool Access

A hotel room with a bed, a desk, a chair, and a large window with a view.

Deluxe Room, 2 Single Beds, Pool Access

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

A hotel room with a bed, a desk, two chairs, a TV, and a large window with curtains.

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

A hotel room with a desk, two beds, a chair, and a large window with a view of greenery.

Deluxe Room, 2 Single Beds, Balcony, Garden View

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Courtyard View

A hotel room with a large bed, a desk, two chairs, a TV, and a window with curtains.

Deluxe Room, 1 King Bed, Courtyard View

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Smoking, Courtyard View

A hotel room with a desk, two beds, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Single Beds, Smoking, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a wooden console table, and a balcony with a city view.

Suite, 1 Bedroom

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a four-poster bed, a sofa, and a large window offering a view of the city.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Ungasan

A family-friendly stay in Ungasan awaits you at Four Points by Sheraton Bali, Ungasan. You'll be 0.3 km (0.2 mi) from Garuda Wisnu Kencana Cultural Park and 6.1 km (3.8 mi) from Melasti Beach. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free valet parking. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. 8590 square feet (798 square metres) of event facilities include 8 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Ungasan hotel include Uluwatu Temple and Pandawa Beach.

What's nearby

  • Garuda Wisnu Kencana Cultural Park - 4 min walk - 0.4 km
  • Paintball Bali Jimbaran Hill Activity Village - 3 min drive - 2.0 km
  • Udayana University - 6 min drive - 3.0 km
  • Sidewalk Jimbaran - 7 min drive - 3.7 km
  • Uluwatu Temple - 29 min drive - 13.5 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪NGEMIL eat and brew - ‬11 min walk
  • ‪Warung guero - ‬10 min walk
  • ‪Soto dobrak - ‬9 min walk
  • ‪Warung Nasi Ayam Ibu Oki - ‬6 min walk

About this property

Four Points by Sheraton Bali, Ungasan

As a guest of Four Points by Sheraton Bali, Ungasan, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8590 square feet (798 square metres) and includes a conference centre. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Four Points by Sheraton Bali, Ungasan. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 4-star Ungasan hotel is smoke free.

  • 209 guestrooms or units
  • 8 levels
  • 2 buildings
  • Conference rooms
  • 8590 sq ft of conference space
  • 798 sq. m of conference space
  • Built in 2014
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Bali, Ungasan offers 209 air-conditioned accommodations with minibars and a safe. LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.2 out of 5, Very good, 1,013 reviews
The price is NZ$94
includes taxes & fees
24 Aug - 25 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 151,250 for adults and IDR 75,625 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Evolution

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (8,590 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Lift (231 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Bali, Ungasan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 8 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 550000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 151250 for adults and from IDR 75625 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 550000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 55110, 0220500892073

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 8 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Aston Hotel Ungasan
Aston Ungasan
Aston Ungasan Hotel
Hotel Aston Ungasan
Hotel Ungasan
Golden Tulip Bay View Hotel Convention Bali
Aston Ungasan Hotel & Convention Center Bali
Ungasan Hotel & Convention Center Bali
Golden Tulip Bay View Convention Bali
Golden Tulip Bay View Convention
Golden Tulip Bay View Hotel Bali/Ungasan
Aston Ungasan Hotel Convention Center
Ungasan Hotel Convention Center
Golden Tulip Bay View Hotel
Golden Tulip Bay View Bali
Golden Tulip Bay View
Golden Tulip & Convention Bali
Golden Tulip Bay View Hotel & Convention Bali Hotel
Golden Tulip Bay View Hotel Convention Bali
Golden Tulip Bay View Hotel & Convention Bali Ungasan
Golden Tulip Bay View Hotel & Convention Bali Hotel Ungasan
Ungasan Hotel Convention Center
Golden Tulip Bay View Hotel Bali
Aston Ungasan Hotel Convention Center

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Bali, Ungasan?

Four Points by Sheraton Bali, Ungasan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Bali, Ungasan?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Bali, Ungasan on 7 Sept 2026 start from NZ$109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Bali, Ungasan?

Yep, Four Points by Sheraton Bali, Ungasan has a free self car park and free valet parking.

Are there any beaches close to Four Points by Sheraton Bali, Ungasan?

The closest beach to Four Points by Sheraton Bali, Ungasan is Nusa Dua Beach (8.7 km).

Is there a spa on site at Four Points by Sheraton Bali, Ungasan?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Four Points by Sheraton Bali, Ungasan have a pool?

Four Points by Sheraton Bali, Ungasan has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Four Points by Sheraton Bali, Ungasan a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Bali, Ungasan.

Is Four Points by Sheraton Bali, Ungasan family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Bali, Ungasan is a hit with families.

Does Four Points by Sheraton Bali, Ungasan serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Bali, Ungasan?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Four Points by Sheraton Bali, Ungasan?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Four Points by Sheraton Bali, Ungasan?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Bali, Ungasan?

No, pets and service animals are not allowed.

Four Points by Sheraton Bali, Ungasan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 78 reviews
Rating 8 - Good. 17 out of 78 reviews
Rating 6 - Okay. 6 out of 78 reviews
Rating 4 - Poor. 3 out of 78 reviews
Rating 2 - Terrible. 6 out of 78 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ayu

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ariella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing breakfast selection
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big nice beds to sleep and aircon is cold enough, water pressure of rooms are great!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Angela Zita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent. Staff at Evolution are all really good. Special mention to Lia and all in breakfast service. Reception staff also helpful and gives good advice on where to go.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

wonjong

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Tasty food
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are so accomodating
Stayed 12 nights in Dec 2023
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly staff that went out of their way to help us. The hotel was very clean and our room super comfortable. Would highly recommend.
Stayed 17 nights in May 2023
Verified review

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

xue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet and clean and big room
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Margarita

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were amazing and the food was great. However, the entire hotel needs some serious updating. The rooms were musty and ill-maintained. They need to be better cleaned too.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Marilynn

Liked: Cleanliness, amenities, property conditions & facilities
The level of customer service is impressive. The staff is genuinely sweet and so accommodating. The room was clean and had a lovely view of the pool. The restaurant staff were all so sweet and accommodated my vegetarian diet. Thank you, Lia, Apriani, and Dian, for taking great care of me during my stay.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service
Excellent staff. Room below expectations.
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
A great place to stay if you want to visit the GWK, which is why we were there. Good for one night, but not for a vacation. Room was very noisy; even though it was on the 9th floor. Staff were lovely and helpful.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Jeanne

Liked: Staff & service
Room was not as clean as a normal hotel room. I had to request to get the bathroom cleaned when we arrived. Breakfast buffet was good for a 3 star hotel, it could have better drink options.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Duman

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Kid staff but the hotel itself needs a complete renovation, very old, humidity in the room!
Stayed 10 nights in Jul 2024
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Noisy hotel

Very noisy hotel, rooms are with thin walls.
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Diogo

Liked: Staff & service
It's a bit outdated and runned down overall. However it has a great breakfast and the staff is really nice
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

nisaa

Disliked: Cleanliness, amenities, property conditions & facilities
I was looking for a property to host my guest for my upcoming birthday party. I had high hopes for the place because the pictures looked so good. Saddly, those were old photos. This was the most rundown property Ive ever seen. The food was subpar, the condition of the property was -30, and at checkout, when asked how the stay was. I was TRYING to tell her my experience, and she spoke over me say great, everything was good. I was shaking my head and saying no, but she just went on like I could have possible say anything positive. When the place was a dump!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the power outage that happened for 2 hours in the night. We had to walk up to our room in the dark. The breakfast and service is excellent.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Noore

Environment was pretty great. Also the rooms. I like the most of the waitress behavior. Navi and Mega served us very well. Thank you
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very busy and noisy road. Property is in need of maintenance.
Stayed 8 nights in Oct 2024
Verified review

2/10 Terrible

Cecilia

Polluted
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Deborah

Liked: Room comfort

Basic stay no frills

The staff were really friendly. Unfortunately the hotel needs a really good clean . Towels were old and discoloured, pool towels were rarely available. Our bathroom had an unpleasant smell the entire time despite us telling them and having it cleaned more. Traffic noise was awful . 3* at best.
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the people the team. But it was so sterile that you could barely tell you were in . Also clean the roof, it makes you wonder what else is that clean, every room can see it. The people were amazing. The food was amazing. The local food on the menu was amazing. The fish pond was awesome. The pools were awesome. The location was random. Other hotels have cultural touches and more tropical plants to make it an experience. This felt like any hotel. There was no knowledge of local tour guide operators which feels like a quick win. Catering was fantastic. Rooms fantastic. The TV's should be smarter and have access to netflix.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Anastasia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceiling water leaks. Dirty sheets. Broken vents/ air circulation - wet smell in room.