University of Western Australia Tours and Activities

Good location. TV didn't work and didn't get much help, as no maintenance staff available.

Good to have parking available. Fantastic location Design very well considered Staff exceptional

The hotel is relaxedly quiet and the staff are warm, professional, non-intrusive - yet helpful when needed. The bed was comfortable and the sheets crisp! It had all that was needed. The shampoo, conditioner & bodywash products were so delightful that I have ordered some for home use! I did need to request decaf coffee sachets & housekeeping promptly provided some. A shower cap might be a nice addition to the complimentary items available. And maybe an oatmeal or shortbread biscuit, to go with a cuppa? It was nice to have the tea, coffee & milk. Could maybe add hot chocolate sachets? The restaurant on the Mercure's Hay Street entrance serves tasty food and is open at useful hours. All in all, a happy, restful stay at a hotel close to many useful venues from the waterfront, to churches, shopping malls, cafés and the Perth Mint!

This a a beautiful hotel in the Swan Valley. Rooms are large and spacious and well equipped. Beds is very comfortable, could do with alternative size pillows though as the ones we had were all quite high and not comfortable. Gardens were well maintained and the pool looked very inviting. Parking was a distance from the rooms however and would recommend luggage on wheels as you will need to walk it a fair distance. Would definitely stay again though.