The hotel stay was good and the hotel owner was friendly.
But we got to say the cleaner was very rude. Below are our experience.
I spoken to the owner that I will leave our luggage at a specific corner as we needed to snap some pictures before leaving. He said ok.
When I was bringing the luggage to the area, the cleaner was making noise saying i cannot leave it there. I told her nicely that I have spoken to the owner and he said ok. She still raised her voice and said NO!!
So ended I placed it in front of the reception desk.
Once we reached back to the hotel after taking the pictures in the city centre to collect our luggage, we found 2 ladies outside the main door.
We tried entering the hotel but the door was locked. From what i know, for the past 3 days, this main door will never be locked.
We were stranded outside for about 45mins and the 2 ladies whom were outside were supposed to have a trip to Jungfraujoch which they had to cancel due to the delay of entering the hotel.
After 45mins, the door opened from the inside and the same cleaning lady was not happy and said "Are you trying to break the door!!!!"
I said I will too if we are forced to as we this door was not supposed to be closed and secondly we were stranded 45mins!
Just to share and if the owner is reading this, please ensure you trian your cleaning lady as this will leave a very distaste experience for the future customers to your hotel.
Rgds,
Irwan