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Conrad Urumqi

5.0 star property
Luxury hotel connected to a shopping centre in Ürümqi with 3 restaurants

Photo gallery for Conrad Urumqi

Presidential Suite | Living area
Property video
Reception hall
Executive Single Room, 1 King Bed, Mountain View | Mountain view
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$250
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
669 Northern Youhao Road, Ürümqi, Xinjiang, 830000
  • Place, Xinjiang Uygur Autonomous Region Museum
    ‪13 min walk‬
  • Place, Xinjiang People's Hall
    ‪2 min drive‬
  • Place, Hongshan Park
    ‪2 min drive‬
  • Airport, Urumqi (URC-Diwopu Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Suite

View from room

Deluxe King Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King

Premium bedding, minibar, in-room safe, blackout curtains

Executive King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Premium King

Premium bedding, minibar, in-room safe, blackout curtains

Executive Premium King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room King

Accessible Room King

Accessible Room King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 160 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium King

Premium bedding, minibar, in-room safe, blackout curtains

Premium King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 320 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 4 Double Beds

View all photos for Deluxe Queen

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Queen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Queen Suite

60-inch LCD TV with satellite channels, TV

Deluxe Queen Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Queen

Premium bedding, minibar, in-room safe, blackout curtains

Executive Queen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Premium Queen

Premium bedding, minibar, in-room safe, blackout curtains

Executive Premium Queen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Accessible Room Queen

Premium bedding, minibar, in-room safe, blackout curtains

Accessible Room Queen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Queen

Premium bedding, minibar, in-room safe, blackout curtains

Premium Queen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe 2-bed Room

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe 2-bed Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Queen Room

  • Sleeps 2

View all photos for Premium Queen

Premium bedding, minibar, in-room safe, blackout curtains

Premium Queen

  • Sleeps 2

View all photos for Premium King

Premium bedding, minibar, in-room safe, blackout curtains

Premium King

  • Sleeps 2

View all photos for Executive 2-bed Room

Premium bedding, minibar, in-room safe, blackout curtains

Executive 2-bed Room

  • Sleeps 2

View all photos for Executive Queen Room

Premium bedding, minibar, in-room safe, blackout curtains

Executive Queen Room

  • Sleeps 2

View all photos for Executive Premium Queen

Premium bedding, minibar, in-room safe, blackout curtains

Executive Premium Queen

  • Sleeps 2

View all photos for Executive Premium King

Premium bedding, minibar, in-room safe, blackout curtains

Executive Premium King

  • Sleeps 2

View all photos for Queen Deluxe Suite

Premium bedding, minibar, in-room safe, blackout curtains

Queen Deluxe Suite

  • Sleeps 2

View all photos for King Deluxe Suite

Premium bedding, minibar, in-room safe, blackout curtains

King Deluxe Suite

  • Sleeps 2

View all photos for Executive Single Room, 1 King Bed, Mountain View

Executive Single Room, 1 King Bed, Mountain View

Executive Single Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 6

View all photos for Embassy Suite

Premium bedding, minibar, in-room safe, blackout curtains

Embassy Suite

  • Sleeps 4

View all photos for KING EXECUTIVE ROOM WITH SNOW MOUNTAIN VIEW

Premium bedding, minibar, in-room safe, blackout curtains

KING EXECUTIVE ROOM WITH SNOW MOUNTAIN VIEW

  • Sleeps 2

View all photos for KING ACCESSIBLE ROOM

Premium bedding, minibar, in-room safe, blackout curtains

KING ACCESSIBLE ROOM

  • Sleeps 2

View all photos for QUEEN ACCESSIBLE ROOM

Premium bedding, minibar, in-room safe, blackout curtains

QUEEN ACCESSIBLE ROOM

  • Sleeps 2

About the area

Ürümqi

Conrad Urumqi places you in the centre of Ürümqi, connected to a shopping centre and within a 30-minute stroll of Xinjiang Uygur Autonomous Region Museum and Xinjiang Medical University. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool and a gym. .The buffet restaurant, 膳翘全日制餐厅, serves international cuisine and is open for breakfast, brunch, lunch and dinner. 羽大堂吧 is the hotel's own lobby lounge. Enjoy the gym and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and in-room fitness. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. .With a stay at this 5-property class Ürümqi City Centre hotel, you'll be 3.5 km (2.2 mi) from Hongshan Arena and 4 km (2.5 mi) from Hongshan Park.

What's nearby

  • Xinjiang Uygur Autonomous Region Museum - 13 min walk - 1.2 km
  • Xinjiang People's Hall - 2 min drive - 1.9 km
  • Xinjiang Medical University - 2 min drive - 1.9 km
  • Hongshan Park - 2 min drive - 2.3 km
  • Xinjiang International Grand Bazaar - 6 min drive - 6.0 km

Getting around

  • Ürümqi South Railway Station - 12 min drive
  • Urumqi (URC-Diwopu Intl.) - 24 min drive

Restaurants

  • ‪小尕子 - ‬17 min walk
  • ‪米可抓饭 - ‬19 min walk
  • ‪West Trip 西·咖 - ‬15 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪Nawa 纳瓦新疆美食 - ‬4 min drive

About this property

Conrad Urumqi

Luxury hotel connected to a shopping centre in Ürümqi with 3 restaurants
Conrad Urumqi offers its guests an indoor pool, a health club, and in-room fitness. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. The luxury Conrad Urumqi also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. A complete renovation of Conrad Urumqi was completed in July 2021.

Smoking is allowed in designated areas at this 5-star Ürümqi hotel.

  • 230 guestrooms or units
  • 32 levels
  • 3 dining venues
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Conrad Urumqi offers 230 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 60-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Buffet
Hilton Urumqi
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 46 reviews
The price is NZ$164
includes taxes & fees
21 Dec - 22 Dec
Hilton Urumqi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 238 for adults and CNY 119 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • CENTRO
  • 珍呈中餐厅
  • 羽大堂吧
  • 膳翘全日制餐厅

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 32 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - July 2021

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Elliptical machine
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Conrad Urumqi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 238 for adults and from CNY 119 for children
  • Rollaway bed fee: CNY 380.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments and Alipay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Urumqi
Sheraton Hotel Urumqi
Sheraton Urumqi
Sheraton Urumqi Hotel
Urumqi Hotel
Urumqi Sheraton
Urumqi Sheraton Hotel
Conrad Urumqi Hotel
Conrad Urumqi Ürümqi
Conrad Urumqi Hotel Ürümqi

Frequently asked questions

What is the cancellation policy at Conrad Urumqi?

Conrad Urumqi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Urumqi?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Conrad Urumqi on 4 Jan 2026 start from NZ$249.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Conrad Urumqi have a pool?

Conrad Urumqi has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Conrad Urumqi?

Conrad Urumqi features a health club, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Conrad Urumqi a romantic place to stay?

Couples dining and romance packages, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Conrad Urumqi.

Is Conrad Urumqi family-friendly?

You bet! With amenities such as an indoor pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Conrad Urumqi is a hit with families.

Are there hot tubs in the rooms at Conrad Urumqi?

No, but there are deep-soaking baths in the guestrooms.

Does Conrad Urumqi serve breakfast?

Sure does, buffet brekkie is offered weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Conrad Urumqi?

No, Conrad Urumqi does not offer an airport shuttle service.

Is there a bar or restaurant at Conrad Urumqi?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Conrad Urumqi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Conrad Urumqi?

No, pets and service animals are not allowed.

Conrad Urumqi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Wei

Stayed 8 nights in May 2025

10/10 Excellent

Shun Tat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is helpful and room is exceptionally clean
Stayed 1 night in Apr 2025

10/10 Excellent

Shun Tat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, quiet and upscale. Location is in the centre of the city, so it is super convenient. Staff were also very friendly. Will book it again next time when I visit Urumqi.
Stayed 1 night in Feb 2025

10/10 Excellent

gini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend
Stayed 1 night in Aug 2024

8/10 Good

Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
商务酒廊服务非常好 就是每次晚餐有虾都没有去虾肠 很惊讶 现在谁还不知道去虾肠呀 而且是5星宾馆 难道让客人自己去虾肠 当时我确实试着自己来 但是因为是熟的 非常难去掉 弄得整个虾黑黑的都是虾肠里的东西 很没食欲 提了一次意见 第二天还是一样 让人失望
Stayed 4 nights in Jun 2024

6/10 Okay

Frederick Lai Cheung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status: 1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms. 2. WiFi is super slow 3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
Stayed 1 night in Jan 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff called Happy at Club Floor

Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel. All the best, Tanya Lau
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Silk Road trip

Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge arranged a local tour for us. The room is clean and the view is fantastic.

10/10 Excellent

Rajaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Urumqi

Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.

10/10 Excellent

Ken, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The softest bed in China.

I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in. My room was of a decent size, well furnished and very comfortable. The softest bed in China! My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time. I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Xinjiang Urumqi Hotel

Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay

10/10 Excellent

Wong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

FOJIAO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

难以置信

非常糟糕！第一次知道一个房间含早餐，两个人去还需要加一份早餐钱！从未有过的经历！
Stayed 1 night in May 2024

10/10 Excellent

WONG

Stayed 3 nights in Mar 2023

8/10 Good

JENNY, 紐約

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

在市區，但離機場方便快速。

在烏魯木齊五星級飯店中值價比較高的一間。旅館不算新，但設施整潔乾淨程度算是保持的中庸。服務人員有禮貌，維持喜來登的水準。
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

JIE

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Yanlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

果然是五星级大酒店，相当不错！

房间整洁，空间舒服，洗漱间比较宽敞，甚至比如家的一间屋子都大！
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel professional and congenial

I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!
Stayed 11 nights in Jul 2017

8/10 Good

HUNG YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

2/10 Terrible

NAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is worst sheraton i've ever lived！
Stayed 2 nights in Jul 2017