See all properties
Save

Hilton Urumqi

Property class: 4.5

Photo gallery for Hilton Urumqi

A modern dining area with a large island table, elegant chairs, and a view of the cityscape through large windows.
Property video
An indoor swimming pool with a geometric ceiling design, surrounded by lounge areas and a glass wall.
A spacious lobby with a high ceiling, large chandeliers, and a modern geometric ceiling design.
A modern hotel with a curved facade, a central entrance, and a water feature in the courtyard.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$171
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
1237 Hongguang Hill Road, Midong District, Ürümqi, Xinjiang, 830017
  • Place, Xinjiang International Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Xinjiang Uygur Autonomous Region Museum
    ‪9 min drive‬
  • Place, Xinjiang International Grand Bazaar
    ‪18 min drive‬
  • Airport, Urumqi (URC-Diwopu Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the mountains.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the mountains.

Deluxe Room, 1 King Bed

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 Double Bed

A modern hotel room with a large window, a flat-screen TV, a sofa, a coffee table, and a bed.

Deluxe Suite, 1 Double Bed

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a bench, a mirror, and a wooden partition.

Executive Room, 1 King Bed

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a sofa, a small table, and a lamp.

Room, 1 King Bed, Accessible

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Double Bed

A modern hotel room with a curved ceiling, large windows offering a city view, a glass coffee table with a magazine, and a sofa with decorative pillows.

Suite, 1 Double Bed

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Premier Suite, 1 Double Bed

A modern bathroom with a freestanding bathtub, a vanity with a large mirror, and a view of a cityscape through large windows.

Premier Suite, 1 Double Bed

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Presidential Suite, 1 Double Bed, Kitchenette

A hotel room with a large bed, two bedside tables with lamps, a nightstand with a phone, and a bench at the foot of the bed.

Presidential Suite, 1 Double Bed, Kitchenette

  • City view
  • 200 sq m
  • Sleeps 5
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 2 Single Beds

A hotel room with two beds, a blue armchair, a nightstand with a lamp, and a wooden partition.

Room, 2 Single Beds

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a blue armchair, a nightstand with a lamp, and a wooden partition.

Deluxe Room, 2 Single Beds

  • City view
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Room, 2 Single Beds

A hotel room with two beds, a blue armchair, a nightstand with a lamp, and a wooden partition.

Executive Room, 2 Single Beds

  • City view
  • 65 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Mountain View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a view of the cityscape through large windows.

Room, 1 King Bed, Mountain View

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 Double Bed, Mountain View

A modern hotel room with a curved ceiling, large windows offering a city view, a glass coffee table with a magazine, and a sofa with decorative pillows.

Room, 1 Double Bed, Mountain View

  • Mountain view
  • 78 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Family Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free wired internet

About the area

Ürümqi

A luxury stay in Ürümqi awaits you at Hilton Urumqi. You'll be 7.8 km (4.8 mi) from Hongshan Park and 9 km (5.6 mi) from Xinjiang Uygur Autonomous Region Museum. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The buffet restaurant, U Cafe All Day Dining, serves international cuisine and is open for breakfast. LOBBY BAR is the hotel's own lobby lounge. Enjoy the indoor swimming pool, nightclub, 24-hour gym and steam room. 35435 square feet (3292 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include 3 restaurants and free Wi-Fi in public areas. Buffet breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 4.5-property class Midong District hotel, you'll be 13 km (8.1 mi) from Xinjiang International Grand Bazaar.

What's nearby

  • Xinjiang International Convention and Exhibition Center - 10 min walk - 0.8 km
  • Xinjiang Uygur Autonomous Region Museum - 9 min drive - 10.1 km
  • Hongshan Park - 9 min drive - 10.5 km
  • Hongshan Arena - 11 min drive - 12.7 km
  • Xinjiang International Grand Bazaar - 18 min drive - 19.4 km

Getting around

  • Ürümqi Railway Station - 19 min drive
  • Urumqi (URC-Diwopu Intl.) - 25 min drive

Restaurants

  • ‪KFC 肯德基 - ‬5 min drive
  • ‪Loulan Barbecue - ‬5 min drive
  • ‪全聚德 - ‬6 min drive
  • ‪KFC 肯德基 - ‬4 min drive
  • ‪花帽姑娘 辣子鸡 - ‬3 min drive

About this property

Hilton Urumqi

Hilton Urumqi offers its guests an indoor pool, a 24-hour health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

10 meeting rooms and limo/town car service are available. Event space at this hotel measures 35435 square feet (3292 square metres) and includes conference space. A nightclub, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Urumqi. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Ürümqi hotel.

  • 1 building
  • 383 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Conference rooms
  • 35435 sq ft of conference space
  • 3292 sq. m of conference space
  • Built in 2015
  • Nightclub
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hilton Urumqi offers 383 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Ürümqi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

A modern hotel room with a large TV, grey sofa, a small table, and a city view.
Wanda Yuehua Hotel Urumqi Railway
Toutunhe District
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 5 reviews
The price is NZ$72
includes taxes & fees
2 Nov - 3 Nov
Wanda Yuehua Hotel Urumqi Railway

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (CNY 77 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CNY 168 for adults and CNY 85 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • LOBBY BAR
  • SILK ROAD
  • U Cafe All Day Dining
  • YUXI CHINESE

Things to do

  • 24-hour health club
  • Art gallery
  • Designer stores
  • Indoor pool
  • Nightclub
  • Playground
  • Shopping centre
  • Steam room

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 35,435 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (119 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 300 per accommodation, per stay (maximum CNY 300 per stay), plus a one-time cleaning fee of CNY 300
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per day.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 for adults and from CNY 85 for children
  • Uncovered extended parking fee: CNY 77 per day
  • Pet fee: CNY 300 per accommodation, per stay (maximum CNY 300 per stay) plus a one-off CNY 300 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 280.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hilton Urumqi Hotel
Hilton Urumqi
Hilton Urumqi Hotel
Hilton Urumqi Ürümqi
Hilton Urumqi Hotel Ürümqi

Frequently asked questions

What is the cancellation policy at Hilton Urumqi?

Hilton Urumqi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Urumqi?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Urumqi on 8 Nov 2026 start from NZ$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Urumqi?

Yep, Hilton Urumqi has a free self car park.

Does Hilton Urumqi have a pool?

Hilton Urumqi has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

What luxury perks are available at Hilton Urumqi?

Hilton Urumqi features a nightclub, a 24-hour health club and an indoor pool. All guestrooms come with premium bedding and late-night room service.

What makes Hilton Urumqi a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Urumqi.

Does Hilton Urumqi serve breakfast?

Yep, buffet brekkie is served daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hilton Urumqi?

No, Hilton Urumqi does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Urumqi?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Urumqi?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Hilton Urumqi?

Cats and dogs are welcome at Hilton Urumqi, with food and water bowls on offer.

Hilton Urumqi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 53 reviews
Rating 8 - Good. 19 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 5 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class accommodation with friendly staff. Excellent breakfast with lots of selections
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommended
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Unforgettable impressions! THANKS!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

This is very nice experience of one night stay ag Hilton, they are very helpful from checkin, room is nicely designed and decorated, nit to mention the spacious size of the room.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When we checked in, our room that they gave us smelt like cigarettes. The floor where our room was was currently getting the carpets ripped out and there nails all over the floor. Not a 5 star resort. Forcefully asking us to review them
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are extremely polite and always ready to help. From the moment I checked in, they greeted me with warm smiles. Whenever I had a question or a request, they responded promptly and efficiently. It made me feel very welcome and comfortable throughout my stay. For example, when I asked for extra towels, they delivered them to my room within minutes.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It is hard to get a Taxi.
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
와이파이는 연결이 어려웠지만 아침과 객실 컨디션은 생각보다 좋았습니다. 약간 올드한 느낌이 있는 건 감안해야합니다.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and the staff service was great. We extended our stay at Hilton as our flights were canceled and the staff at reception helped us to extend our stay. The information counter staff also provided excellent assistance when we enquired about the transportation around Urumqi. I would definitely choose to stay at Hilton for my next holiday trip!
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

极力推荐

前台尤其客气热情，通情达理，特意表扬。早餐非常好，有各种新疆特色美食。
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel with great service

Wonderful hotel with great service & most helpful staff.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was excellent. The hotel is in a very quiet area, next to a park, and felt a little isolated, being quite far from the city centre. Breakfast was prohibitively expensive.
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
ほとんど英語が通じない烏魯木斉の中でしたが、ほぼ全スタッフ英語が通じ助かりました。朝食も美味しく、スタッフの方々の対応も素晴らしかったです。 お部屋の方も綺麗で快適でしたが、一点冷蔵庫が壊れていて開きませんでした。
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch!! Five stars in every way. Likely the best hotel in Urumqi. The only drawback, if I am critical, is its location. It is a bit far away from the center of town, which is abt 10-11 km away.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
クラブルームでしたが、朝食サービスがなかったのはやや残念です。
Stayed 3 nights in Sep 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed stay

A very disappointed stay. Did expect the level of service is so poor . Definitely not Hilton standard. Room not ready when check in . Poor customer service. Room too warm as temperatures is unable to set. Change 3 rooms even still the same and finally give up. Unable to sleep well. It is only when I approach the duty manager I was properly attended to but the room definitely is not up to Hilton standard. For those who like to room to cool, I will suggest to stay here if you really need to and not in summer time!!
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Check out at 14:00 is the best way for me. Thanks so much!
Stayed 1 night in May 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Location is off, service as well.

I had paid a deposit in the beginning, after one day they asked me to increase the deposit, although I didn’t extend my stay. Reception couldn’t explain why, only that it should be increased. Aircon could not be regulated, it was 24 degrees in the room. Ceiling in the room was leaking water. Location is far away from anything else. Service in the dining hall is trying to deliver good service, rooms are spacious..
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service. Definitely the best hotel in Urumqi
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

符合预期

硬件设施较好，早餐不错。开发票比较麻烦，最后也没开成
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifl常断线，其它都很好。目前，周边没有便利店等商业设施
Stayed 1 night in Oct 2018
Verified review

8/10 Good

还可以

希尔顿的装修风格适合出差商务人士，旅行的话没有想象中的好，不过很干净
Stayed 1 night in Sep 2018
Verified review

8/10 Good

一般
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

This hotel is cheating and force you to pay

I booked 2 separate days before and after my travel to the northern. The first day, the staff gave me free upgrade offer when checkin, but charge me when checkout, I told it was free, the manager said he couldn’t find the checkin staff because he was on holiday. So the manager forced me to pay finally. And when I checkin again the second time after come back from the north, checkin staff gave me same upgrade offer, and I refused because my last experience.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars standard hotel

We arrived in midnight due to flight delay, quick checkin and beautiful room
Stayed 1 night in Aug 2018