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Hotel Neptuno Playa & Spa

Property class: 4

Photo gallery for Hotel Neptuno Playa & Spa

A beach with palm trees, a promenade, and a clear view of the ocean.
Property video
A modern architectural structure with a large, curved glass facade and a pool in the foreground.
A spacious atrium with a high ceiling, large windows, and a central open area with a patterned floor.
A rooftop terrace with a hot tub, seating area, and a view of the beach.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$240
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Place, Platja del Cabanyal - Les Arenes
    ‪2 min walk‬
  • Place, Marina Real
    ‪2 min walk‬
  • Place, Malvarrosa Beach
    ‪18 min walk‬
  • Airport, Valencia (VLC)
    ‪24 min drive‬

Room options

View all photos for Double Room, Sea View

A modern hotel room with a large bed, a desk, and a view of the beach through the window.

Double Room, Sea View

9.0 out of 10
Wonderful
(12 reviews)
  • Beach view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Sea View

A bedroom with a large bed, a wooden headboard, a view of the beach, and a framed picture on the wall.

Junior Suite, Sea View

  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View family

A modern hotel room with a bed, a sofa, a dining table, and a kitchen area.

Junior Suite, 1 Queen Bed with Sofa bed, Sea View family

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a tray with fruits.

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

A hotel room with a bed, a headboard, a wall with a patterned wallpaper, a framed artwork, and a door leading to another room.

Double Room Single Use

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

A modern hotel room with a large bed, a view of a cityscape through an open door, and a patterned wall.

Double or Twin Room

8.8 out of 10
Excellent
(17 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Valencia

You'll be connected to the convention centre at Hotel Neptuno Playa & Spa, and within a 30-minute stroll of Malvarrosa Beach and Port of Valencia. Highlights at this beachfront hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include Thai massages along with access to the hot springs/mineral springs. The restaurant, Restaurante Tridente, is open for breakfast and lunch. Spend the day at the beach and enjoy the on-site gym and sauna. 603 square feet (56 square metres) of event facilities include meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:30 AM. .With a stay at this 4-property class El Cabanyal hotel, you'll be 2.8 km (1.7 mi) from City of Arts and Sciences and 3.2 km (2 mi) from Prince Felipe Museum of Sciences.

What's nearby

  • Platja del Cabanyal - Les Arenes - 2 min walk - 0.2 km
  • Marina Real - 2 min walk - 0.2 km
  • America's Cup Building - 2 min walk - 0.2 km
  • Malvarrosa Beach - 18 min walk - 1.5 km
  • Port of Valencia - 5 min drive - 2.1 km

Getting around

  • Maritim-Serreria Station - 17 min walk
  • Valencia Cabanyal Station - 19 min walk
  • Valencia (VLC) - 32 min drive

Restaurants

  • ‪Marina Beach Club - ‬3 min walk
  • ‪Mediterrània - ‬4 min walk
  • ‪La Pepica - ‬1 min walk
  • ‪Mala Bar - ‬4 min walk
  • ‪Portolito - ‬2 min walk

About this property

Hotel Neptuno Playa & Spa

Hotel Neptuno Playa & Spa offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Neptuno Playa & Spa.

This 4-star Valencia hotel is smoke free.

  • 48 guestrooms or units
  • 4 levels
  • Conference rooms
  • 603 sq ft of conference space
  • 56 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Neptuno Playa & Spa offers 48 air-conditioned accommodations with minibars and a safe. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Tridente

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 603 square feet of conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Low-height desk (60 centimetre high)
  • Low-height door lock
  • Raised toilet seat (50 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • Comprehensive food waste policy
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged
  • Spa fee: EUR 15 per person per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Frequently asked questions

What is the cancellation policy at Hotel Neptuno Playa & Spa?

Hotel Neptuno Playa & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Neptuno Playa & Spa?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Neptuno Playa & Spa on 13 Dec 2026 start from NZ$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Neptuno Playa & Spa?

Yep, Hotel Neptuno Playa & Spa is a short 17-minute walk from Malvarrosa Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Hotel Neptuno Playa & Spa?

Yep, there is an onsite spa at Hotel Neptuno Playa & Spa. It has a steam room, a sauna and hot springs. You'll enjoy services like Thai massages.

Does Hotel Neptuno Playa & Spa serve breakfast?

Sure does, buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Neptuno Playa & Spa?

No, Hotel Neptuno Playa & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Neptuno Playa & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Neptuno Playa & Spa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Neptuno Playa & Spa?

No, only service animals are allowed.

Hotel Neptuno Playa & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, on the beach and good breakfast
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful and in a very good location. Beach access was great!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, right on the beach.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach! We had cruise next day, very good location for cruisers. Super friendly staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friemdly
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Nice location and service taxi
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, room and hotel clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Valencia and this was our 2nd stop. I enjoyed the location of the hotel and there would only be one that I would have cconsidered out of the entire strip. The hotel has a boutique feel to it and I had a great room. Place was convenient to all things.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would especially recommend the spa. Had two really nice back massages from Lin - thank you 😀
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to unwind and relax, Hotel Neptuno Playa & Spa is the best place to stay for a couple of days. La recepción y el desayuno were absolutely perfect! The atmosphere is incredibly peaceful, and the hotel has everything you need pour se ressourcer. A huge thank you to the personal tan amable who made us feel so welcome throughout our entire visit. We had a wonderful, stress-free time et nous le recommandons vivement !
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff. They really should warn people on the edge of the hotel about the loud noise from the nightclub (until 6am!) but we were moved without fuss so appreciated that.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room | Staff helpful and friendly | Beach viewbwas great.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to beach and easy tram. To metro to get to city. Property is location adjacent to a beach club with club music at night. Ask for quiet room if desired.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Staff were fantastic. Very helpful & friendly. We were able to check in early on arrival and our three rooms were close together. Would definitely stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved EVERYTHING about this stay. The staff were so friendly and helpful the breakfast AMAZING abd again more incredible staff! But the gem is the spa and massage element - Lin is a genius and the Vichy spa and sauna was a BLAST. Crazy to stay anywhere else and lucky if you get a room! Lizzie
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodations with a cool decor vibe .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and the staff were very friendly. The location was great too, right on the beach and central. You do have to pay extra to use the spa.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room, right across from the beach, staff
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location if you’re looking to spend time at the beaches. Its a little bit of a commute if your heading in to the city or Old Town of Valencia. Food quality on the beach are also not great - tourist traps.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, nice room, nice roof deck, nice food and nice staff. Without a proper swimming pool I would rate as 3.5 stars.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location and great hotel
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach hotel with nice restaurant
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot beat the location and rooms.
Stayed 8 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the inly thing was the breakfast was a little expensive and you had to pay extra to use the spa which I think should be included in the stay. Other than that it was lovely and clean with helpful staff.
Stayed 3 nights in May 2026

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