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iStay by NH Ciudad de Valencia Hotel

3.0 star property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$156
includes taxes & fees
7 June - 8 June

Explore the area

View map
Avinguda del Port, 214, Valencia, Valencia, 46023
  • Place, Oceanogràfic Aquarium
    ‪2 min drive‬
  • Place, City of Arts and Sciences
    ‪3 min drive‬
  • Place, Malvarrosa Beach
    ‪4 min drive‬
  • Airport, Valencia (VLC)
    ‪21 min drive‬

Room options

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Superior Room (Extra Large)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Room (Extra Large )

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Double or Twin Room

8.2 out of 10
Very good
(28 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Valencia

At iStay by NH Ciudad de Valencia Hotel you'll be 2.2 km (1.4 mi) from Malvarrosa Beach and 2.1 km (1.3 mi) from Port of Valencia. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find a free manager's reception and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 30-minute walk of this 3-property class Camins al Grau hotel, attractions include City of Arts and Sciences and Mestalla Stadium.

What's nearby

  • Aqua Shopping Center - 10 min walk - 0.8 km
  • Oceanogràfic Aquarium - 2 min drive - 1.8 km
  • City of Arts and Sciences - 3 min drive - 1.8 km
  • Malvarrosa Beach - 4 min drive - 2.1 km
  • Mestalla Stadium - 4 min drive - 2.1 km

Getting around

  • Ayora Station - 5 min walk
  • Valencia Cabanyal Station - 16 min walk
  • Valencia (VLC) - 23 min drive

Restaurants

  • ‪Bar Moncayo - ‬3 min walk
  • ‪Restaurante Casa Vidal - ‬5 min walk
  • ‪Bar Noguera - ‬4 min walk
  • ‪Restaurante Islas Canarias - ‬3 min walk
  • ‪Mcdonald's - ‬3 min walk

About this property

iStay by NH Ciudad de Valencia Hotel

A free manager's reception is offered daily. Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly iStay by NH Ciudad de Valencia Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Valencia hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 7 levels
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • No smoking on site
IStay by NH Ciudad de Valencia Hotel offers 149 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, printers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Couples treatment room(s), sauna, hot tub, steam room, body treatments
Hotel Primus Valencia
Camins al Grau
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,081 reviews
The price is NZ$221
includes taxes & fees
7 June - 8 June
Hotel Primus Valencia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 14.90 per person
  • Free daily manager's reception

Things to do

  • Bicycles
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 39
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 39
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 50 per accommodation, per stay
  • Cash Breakage deposit: EUR 60 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.9 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Late check-out fee: EUR 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

NH Ciudad Valencia
NH Ciudad Valencia Hotel
Nh Ciudad De Valencia Hotel Valencia
Nh Hotels Valencia
Nh Hotel Valencia
Nh Ciudad De Valencia
NH Ciudad de Valencia Hotel Hotel
NH Ciudad de Valencia Hotel Valencia
NH Ciudad de Valencia Hotel Hotel Valencia

Frequently asked questions

What is the cancellation policy at iStay by NH Ciudad de Valencia Hotel?

IStay by NH Ciudad de Valencia Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at iStay by NH Ciudad de Valencia Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at iStay by NH Ciudad de Valencia Hotel on 7 Jun 2026 start from NZ$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at iStay by NH Ciudad de Valencia Hotel?

Yep, iStay by NH Ciudad de Valencia Hotel has a self car park for EUR 19 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to iStay by NH Ciudad de Valencia Hotel?

The closest beach to iStay by NH Ciudad de Valencia Hotel is Malvarrosa Beach (2.2 km).

Is iStay by NH Ciudad de Valencia Hotel family-friendly?

No, iStay by NH Ciudad de Valencia Hotel is an adults-only property.

Does iStay by NH Ciudad de Valencia Hotel serve breakfast?

Yeah, buffet brekkie is available weekdays between 7:00 AM and 10:30 AM and weekends between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at iStay by NH Ciudad de Valencia Hotel?

No, iStay by NH Ciudad de Valencia Hotel does not offer an airport shuttle service.

What time are check-in & check-out at iStay by NH Ciudad de Valencia Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at iStay by NH Ciudad de Valencia Hotel?

Cats and dogs are welcome at iStay by NH Ciudad de Valencia Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 25 kg per pet.

iStay by NH Ciudad de Valencia Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 287 out of 931 reviews
Rating 8 - Good. 450 out of 931 reviews
Rating 6 - Okay. 141 out of 931 reviews
Rating 4 - Poor. 34 out of 931 reviews
Rating 2 - Terrible. 19 out of 931 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Raydenis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious and stuff were kind and patient.
Stayed 1 night in Feb 2026

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was very hot even with the aircon and there was no kettle in the room. Staff were very nice, room was clean and nice enough.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jordan

Stayed 4 nights in Oct 2025

10/10 Excellent

Paolo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast as for all NH hotels, convenient location between the beach and city center, we were going around by bike and it was cool. The area is not the most beautiful but it’s fine
Stayed 3 nights in Sep 2025

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was large but dated. It had a large private balcony. The mattress was very soft so uncomfortable for 2 people sharing a bed There was no duvet cover, instead the duvet had a sheet below it and one above, which became displaced during the night, exposing us to the duvet which did not feel hygienic. My husband found a shard of glass on the bathroom floor. Fortunately neither of us had stepped on it and cut our feet. The shower was over the bath which made stepping out tricky and we had to be cautious to prevent a potential fall. WiFi was weak and unsecured. A metro station for lines 5 & 7 is 5 minutes walk from the hotel. The neighbourhood around the hotel is not the best.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 1 night in Sep 2025

10/10 Excellent

KENNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Super rude staff.

Vero the lady at check in is super rude, shouting at my wife for not having a passport while she had her photo ID which is legally enough, she wasn’t going to let us check in and we had to prove that we stayed at other NH hotels on our trip to get or check in.. They advertise as a VIP property but don’t do late check out or room upgrades. Not sure why hotels.com allow them to do that, when they don’t do any of the services but 8 euro discount of parking? Furthermore NH hotel chains have great breakfast with fresh juices. However this one doesn’t, even though it’s advertised online as serving fresh juices. They are from cartons and taste cheap. The property is run down, the rooms are super old 90s style and it’s not even a 3* I would say more of 2* in my opinion.
Stayed 1 night in Aug 2025

6/10 Okay

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

The arrival was poor. There are eight steps ip to the entrance and when you have luggage it means lifting it up. Surely a ramp could be supplied. There was no tourist information other than a city map. No tea or coffee facilities in the room. Limited bathroom supplies and an incentive of a drink to forgo service of the room. The room was comfortable and the location accessible to public transport.
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Abdelhakim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Jul 2025

10/10 Excellent

margaret mary, Welling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was always catching a number 4 bus as it went to the port ( bus stop near the front of the hotel) going to the old town (Cathedral) I would catch the number 4 bus from the back of the hotel. It's only 2 Euros or just tap your card. Forgot my 2 pin plug I just popped across the road to the mobile shop. So I could charge my phone. I was always popping into Lidl for my daily large chocolate croissant and a Pear or Apple or Banana. I loved the hotels breakfast and all the staff that cleared your table. All very nice. The reception staff were helpful as well. Especially nice were the room cleaning team. They did an excellent job and were really nice.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, clean, centrally located between the beaches, and the historic center
Stayed 2 nights in Jun 2025

8/10 Good

Narendra

Business traveller
Disliked: Amenities
AC not working properly.
Stayed 1 night in May 2025

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

Angelica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms need to be update, also the hallways are very noisy they need a carpet because you won't be able to sleep after 7 you can hear the clening cart passing up and down. Breakfast was bad they didn't have fresh fruits also they didn't provide fresh squeezed juice very disappointed about that. They need a lot improvement.
Stayed 3 nights in May 2025

8/10 Good

Steven, La Nucia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property & professional staff. Staff did not recognized VIP Status and made no particular reference to it. Not centrally located to historical center.
Stayed 1 night in Apr 2025

10/10 Excellent

Beatriz Helena

Stayed 1 night in Apr 2025

6/10 Okay

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Issue with parking, no parking at the hotel and nothing very close. Was told I could park on white lined area. There was never any free and no paid parking I could find very close
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable and breakfast very varied, would definitely repeat.
Stayed 1 night in Mar 2025

6/10 Okay

Kenya

Travelled with partner
The property was fine. Not great, not bad, just average. The lobby and buffet area seem to be more newly renovated, which causes the rooms (I stayed on the second floor) to be a let down). The room seems pretty outdated, and a bit dingy. The bedding, towels, and bathroom did seem clean. I was comfortable enough, but for my personal taste, I would look to stay elsewhere if I return to Valencia. The gym is very small and only permits three people at a time. There are towels, weight rack, a single multipurpose weight machine, treadmill, bike, and television in the gym. No water provided in the gym. The breakfast was fine. You’d get more variety at a restaurant of course, but for the price, I didn’t mind.
Stayed 4 nights in Feb 2025

8/10 Good

Tamas

Stayed 2 nights in Feb 2025

10/10 Excellent

evi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable hotel yet still modern and clean

It was a great hotel with great amenities and low price. The bed and pillows were really comfy and we had a really big bathroom.We did have the buffet and on the day we left, at 5-7 in the morning they offer coffee and drinks for the guests with really early check out. When we arrive before check in they let us leave our luggage there so we could see the sights without carrying our luggage around. Really great staff and modern hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Waldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and in a very nice neighborhood. Perfect to stay in town. What I hated was that they disconnected the AC and there’s nothing that they could do to help you. We stay in November 25th, not cold enough and the room was very hot.
Stayed 2 nights in Nov 2024