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Hyatt Vancouver Downtown Alberni

Photo gallery for Hyatt Vancouver Downtown Alberni

Lobby
Property video
Terrace/patio
Outdoor pool, pool loungers
A modern living room with a large sofa, a coffee table, and a dining area with a chandelier.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$970
includes taxes & fees
7 July - 8 July

Explore the area

View map
1128 West Georgia Street, Vancouver, BC, V6E0A8
  • Place, Robson Street
    ‪1 min walk‬
  • Place, Granville Street
    ‪7 min walk‬
  • Place, Canada Place
    ‪11 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Balcony

A modern hotel room with a large bed, a television, a sofa, a chair, and a balcony with a view of the city.

Deluxe Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed with Sofa bed, Balcony

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Premium Suite, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1 King Bed Junior Suite, Balcony

A hotel room with a large bed, two bedside tables with lamps, a TV, a desk with a book, and a view of the city through large windows.

1 King Bed Junior Suite, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of tall buildings.

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Balcony

A modern hotel room with a large bed, a television, a sofa, a chair, and a balcony with a view of the city.

Deluxe Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom, Balcony

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Premium Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of tall buildings.

Deluxe Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Suite, 1 Bedroom, City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a bed, a sofa, a desk, and a chair.

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Vancouver

A luxury stay in the heart of Vancouver awaits you at Hyatt Vancouver Downtown Alberni. Within steps you'll find Robson Street and Vancouver Waterfront within a 10-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Orrin can include hot stone massages, body wraps and mani/pedis. The restaurant, Carlino, serves Fusion cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 6814 square feet (633 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 5-property class West End hotel include Pacific Centre Shopping Mall and Granville Street.

What's nearby

  • Robson Street - 1 min walk - 0.2 km
  • Vancouver Art Gallery - 4 min walk - 0.4 km
  • Vancouver Waterfront - 4 min walk - 0.4 km
  • Granville Street - 7 min walk - 0.6 km
  • Canada Place - 11 min walk - 0.9 km

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 4 min drive

Restaurants

  • ‪Din Tai Fung 鼎泰豐 - ‬2 min walk
  • ‪49th Parallel & Lucky's Doughnuts - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Joe Fortes Seafood & Chop House - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Vancouver Downtown Alberni

Hyatt Vancouver Downtown Alberni offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 9 meeting rooms, and coworking spaces. Event space at this hotel measures 6814 square feet (633 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Hyatt Vancouver Downtown Alberni. Parking is available for a fee.

This 5-star Vancouver hotel is smoke free.

  • 119 guestrooms or units
  • 15 levels
  • Conference rooms
  • 6814 sq ft of conference space
  • 633 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Vancouver Downtown Alberni offers 119 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Orrin. Services include hot stone massages, facials, body wraps and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 65 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: CAD 18 to 65 for adults and CAD 18 to 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carlino

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,814 square feet of conference space
  • 9 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 89.60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 18 to 65 for adults and CAD 18 to 65 for children
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Pet fee: CAD 89.60 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

What is the cancellation policy at Hyatt Vancouver Downtown Alberni?

Hyatt Vancouver Downtown Alberni offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Vancouver Downtown Alberni?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Hyatt Vancouver Downtown Alberni on 7 Jul 2026 start from NZ$970, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Vancouver Downtown Alberni?

Yep, Hyatt Vancouver Downtown Alberni has secured covered valet parking with in/out privileges for CAD 65 per night.

Are there any beaches close to Hyatt Vancouver Downtown Alberni?

Yep, Hyatt Vancouver Downtown Alberni is a short 17-minute walk from Sunset Beach. Fun beach activities include scuba diving, kayaking and sailing. You can also find motor boats and boat tours.

Is there a spa on site at Hyatt Vancouver Downtown Alberni?

Yep, Orrin is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Hyatt Vancouver Downtown Alberni have a pool?

Hyatt Vancouver Downtown Alberni has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hyatt Vancouver Downtown Alberni?

Hyatt Vancouver Downtown Alberni features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Hyatt Vancouver Downtown Alberni a romantic place to stay?

1 hot tub and a Michelin-starred restaurant, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hyatt Vancouver Downtown Alberni.

Is Hyatt Vancouver Downtown Alberni family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Hyatt Vancouver Downtown Alberni is a hit with families.

Does Hyatt Vancouver Downtown Alberni serve breakfast?

Sure does, cooked-to-order breakfast is offered daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hyatt Vancouver Downtown Alberni?

No, Hyatt Vancouver Downtown Alberni does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Vancouver Downtown Alberni?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Vancouver Downtown Alberni?

Check-in begins at 4:00 PM. Check-out time is noon.

Hyatt Vancouver Downtown Alberni Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 851 out of 1001 reviews
Rating 8 - Good. 79 out of 1001 reviews
Rating 6 - Okay. 34 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeroen

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, courteous staff, super convenient location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Berto

Liked: Cleanliness, amenities, property conditions & facilities
Great service throughout our visit.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so accommodating and professional! Our stay was amazing!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Quynh

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, ammenities were top shelf
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

young

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Clean rooms. Excellent location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Close to everything and staff very nice and friendly!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LONGHAI

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable, and the staff were very warm and considerate, which made it a wonderful Christmas for me and my family!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
everything is perfect.will definitely come back . true 5 stars hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff are very nice and room service is very very good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winderful room, location and staff!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

ARTUR

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

dani

Liked: Cleanliness, staff & service, amenities
Loved the style and feel of this hotel. Very quiet, zen and elegant
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Martyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of nicest hotels I’ve ever stayed at. The staff was really extraordinary. Will stay here again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Amine

Liked: Cleanliness, property conditions & facilities
Outstanding service with an outstanding concierge with clefs, in a Michelin recommended hotel. Many details of the room are well thought through.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service and super clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very good, attentive staff, comfortable rooms.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Manuel Carbajal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfec. I definitely recommend this hotel
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was centrally located. The king bed room was large. Had an
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service excellent location staff our beyond the best of the best. We had a very pleasant stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
Loved it there!!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Terezie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nicely funished and clean and the staff was very nice.
Stayed 1 night in Jul 2025