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Hyatt Vancouver Downtown Alberni

5.0 star property
Luxury hotel with full-service spa and health club

Photo gallery for Hyatt Vancouver Downtown Alberni

Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; Fusion cuisine
Premium bedding, minibar, in-room safe, desk
Lobby
Body treatments, hot stone massages, body wraps, facials

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
The current price is NZ$604
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
1128 West Georgia Street, Vancouver, BC, V6E0A8
  • Place, Vancouver Convention Centre
    ‪9 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪9 min walk‬
  • Place, Canada Place
    ‪11 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

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About the area

Vancouver

A luxury stay in the heart of Vancouver awaits you at Hyatt Vancouver Downtown Alberni. Within steps you'll find Robson Street and Granville Street within a 10-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Orrin can include hot stone massages, body wraps and mani/pedis. The restaurant, Carlino, serves Fusion cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 9 meeting rooms and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 5-property class West End hotel include Vancouver Convention Centre and Vancouver Waterfront.

What's nearby

  • Vancouver Waterfront - 9 min walk - 0.8 km
  • Vancouver Convention Centre - 9 min walk - 0.8 km
  • Canada Place Cruise Ship Terminal - 9 min walk - 0.8 km
  • Canada Place - 11 min walk - 0.9 km
  • BC Place Stadium - 15 min walk - 1.3 km

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver International Airport (YVR) - 28 min drive

Restaurants

  • ‪49th Parallel & Lucky's Doughnuts - ‬1 min walk
  • ‪Joe Fortes Seafood & Chop House - ‬1 min walk
  • ‪Thierry Chocolaterie Patisserie - ‬2 min walk
  • ‪Carlino Restaurant - ‬1 min walk
  • ‪Din Tai Fung 鼎泰豐 - ‬2 min walk

About this property

Hyatt Vancouver Downtown Alberni

Luxury hotel with full-service spa and health club
Hyatt Vancouver Downtown Alberni offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. A hot tub, a sauna, and spa services are also featured at the luxury Hyatt Vancouver Downtown Alberni. Parking is available for a fee.

This 5-star Vancouver hotel is smoke free.

  • 119 guestrooms or units
  • 15 levels
  • Conference rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Vancouver Downtown Alberni offers 119 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Orrin. Services include hot stone massages, facials, body wraps and body treatments. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 58 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: CAD 18 to 65 for adults and CAD 18 to 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carlino

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 89.60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 18 to 65 for adults and CAD 18 to 65 for children
  • Valet parking fee: CAD 58.00 per night (in/out privileges)
  • Pet fee: CAD 89.60 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

What is the cancellation policy at Hyatt Vancouver Downtown Alberni?

Hyatt Vancouver Downtown Alberni offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Vancouver Downtown Alberni?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Vancouver Downtown Alberni on 16 Nov 2025 start from NZ$603.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Vancouver Downtown Alberni?

Yep, Hyatt Vancouver Downtown Alberni has secured covered valet parking with in/out privileges for CAD 58.00 per night.

Are there any beaches close to Hyatt Vancouver Downtown Alberni?

Yep, Hyatt Vancouver Downtown Alberni is a short 16-minute walk from Sunset Beach. Fun beach activities include scuba diving, kayaking and sailing. You can also find motor boats and boat tours.

Is there a spa on site at Hyatt Vancouver Downtown Alberni?

Yep, Orrin is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Hyatt Vancouver Downtown Alberni have a pool?

Hyatt Vancouver Downtown Alberni has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hyatt Vancouver Downtown Alberni?

Hyatt Vancouver Downtown Alberni features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Hyatt Vancouver Downtown Alberni a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hyatt Vancouver Downtown Alberni.

Is Hyatt Vancouver Downtown Alberni family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Vancouver Downtown Alberni is a hit with families.

Does Hyatt Vancouver Downtown Alberni serve breakfast?

Sure does, cooked-to-order breakfast is offered daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hyatt Vancouver Downtown Alberni?

No, Hyatt Vancouver Downtown Alberni does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Vancouver Downtown Alberni?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Vancouver Downtown Alberni?

Check-in begins at 4:00 PM. Check-out time is noon.

Reviews

Hyatt Vancouver Downtown Alberni Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 858 out of 1004 reviews
Rating 8 - Good. 79 out of 1004 reviews
Rating 6 - Okay. 31 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

Reviews

10/10 Excellent

Ansul

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kah Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent pre-cruise hotel.

Located in the financial hub of Vancouver, the Hyatt Alberni is convenient for the shops and restaurants on Robson Street and near to the cruise terminal. The junior suite that I had was spacious and well maintained. Staff were extremely helpful and friendly. Highly recommended for pre-cruise accommodation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terezie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nicely funished and clean and the staff was very nice.
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
understaffed and felt more like an apartment complex instead of a hotel
Stayed 4 nights in Jul 2025

6/10 Okay

Matthew

Stayed 2 nights in Apr 2025

4/10 Poor

Douglas

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Centre of the city located
Stayed 4 nights in Jul 2025

10/10 Excellent

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful. The place was immaculate great central area walkable lots of good restaurants and shopping around.
Stayed 4 nights in Jul 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Zachariah

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Maxime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very well located next to Sewell, Vancouver harbor. Amazing staff and service
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Amir, las vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service excellent location staff our beyond the best of the best. We had a very pleasant stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Christian

Stayed 3 nights in Jul 2025

10/10 Excellent

Kaitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, beautiful clean room, and quiet area! Our stay couldn’t have been better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware of housekeepers schedule

Housekeeping at this Hotel arrives fairly early in the morning and if you have your do not disturb but pushed during this time, they will not clean and replenish supplies crucial to your stay. I had to ask the hotel staff three times in one day to, at the very least, replenish supplies. They finally did so around 7pm with added benefit of cleaning the room as well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tanja

Stayed 2 nights in Jul 2025

2/10 Terrible

Sabrina

Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Stayed 4 nights in Jul 2025

6/10 Okay

Kimberley

Ok
Stayed 3 nights in Jul 2025