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Inn at the Quay

4.0 star property

Photo gallery for Inn at the Quay

Balcony view
Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Exterior
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$306
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, River Market
    ‪2 min walk‬
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Queens Park
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.2 out of 10
Wonderful
(31 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.4 out of 10
Exceptional
(39 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(41 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Westminster

At Inn at the Quay, you'll be 0.5 km (0.3 mi) from Douglas College and 8.2 km (5.1 mi) from Holland Park. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, The Boathouse, serves seafood and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. 3875 square feet (360 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Cooked-to-order breakfast is available on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Quayside hotel include Metropolis at Metrotown and Burnaby Hospital.

What's nearby

  • River Market - 2 min walk - 0.2 km
  • Samson V Museum - 2 min walk - 0.2 km
  • Douglas College - 4 min walk - 0.4 km
  • Queens Park - 19 min walk - 1.6 km
  • Massey Theatre - 4 min drive - 2.6 km

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver International Airport (YVR) - 35 min drive

Restaurants

  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪A&W Restaurant - ‬5 min walk
  • ‪Quesada Burritos & Tacos - ‬4 min walk

About this property

Inn at the Quay

Inn at the Quay offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Inn at the Quay. For a fee, parking is available.

This 4-star New Westminster hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • Conference rooms
  • 3875 sq ft of conference space
  • 360 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Inn at the Quay offers 126 accommodations with coffee/tea makers and complimentary bathrobes. Rooms open to balconies. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 17 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

What is the cancellation policy at Inn at the Quay?

Inn at the Quay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Inn at the Quay?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Inn at the Quay on 26 Apr 2026 start from NZ$306, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Inn at the Quay?

Yep, Inn at the Quay has a self car park with in/out privileges for CAD 17.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Inn at the Quay?

The closest beach to Inn at the Quay is Kitsilano Beach (19.4 km).

What makes Inn at the Quay a romantic place to stay?

Al fresco dining and romance packages, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Inn at the Quay.

Does Inn at the Quay serve breakfast?

You bet, cooked-to-order breakfast is offered on weekdays between 6:30 AM and noon and weekends between 9:00 AM and 1:00 PM.

Is there a free airport shuttle available at Inn at the Quay?

No, Inn at the Quay does not offer an airport shuttle service.

Is there a bar or restaurant at Inn at the Quay?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Inn at the Quay?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Inn at the Quay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicholas

Impeccable
Stayed 5 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, clean rooms, responsive staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifiul view over the river
Stayed 4 nights in Dec 2025

8/10 Good

Shannon, Langley

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan

Stayed 1 night in Dec 2025

4/10 Poor

Jerry

Business traveller
Disliked: Staff & service
The front desk gentleman was very standoffish. I get that a lot of people who book in that area party. But I work 16hrs and just needed somewhere to sleep. His tone and demeanor made me feel like I wasn’t welcomed.
Stayed 1 night in Dec 2025

10/10 Excellent

Rosalie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was extremely perfect. I would definitely stay in your hotel again.
Stayed 5 nights in Dec 2025

6/10 Okay

Dee

Liked: Cleanliness
Location isn't as accessible from the metro station as it looks. There are many stairs and a roundabout path must be taken to get to the hotel from the train. Room wasn't available when I arrived, which is fine, but I had to go back and check with the front desk to figure out when one was ready, I never got a text or email. Room had a nice view but was otherwise unremarkable. My partner described the mattress as "carboard-like". The shower head in the shower was so low I had to squat to wash my hair and I'm not even that tall of a girl. But things were generally pretty clean.
Stayed 2 nights in Dec 2025

4/10 Poor

Matthew

Business traveller
Disliked: Amenities, property conditions & facilities
Dated, next to elevator and ice machine that ran all night, thin walls so I listened to other rooms TVs and people yelling in hallway. Dirty dishes left by ice machine for more then 24 hours so I question housekeeping.
Stayed 2 nights in Dec 2025

8/10 Good

Glen

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff nice location
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Had a great time.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It didn’t disappoint
Stayed 2 nights in Dec 2025

8/10 Good

bruce

Stayed 2 nights in Dec 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Soneeca

Liked: Cleanliness, staff & service, property conditions & facilities
I love the experience
Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very friendly. Great place to stay
Stayed 5 nights in Nov 2025

8/10 Good

Ray

Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Alm was good thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Nov 2025

4/10 Poor

Kelsey

Travelled with family
Disliked: Amenities
No parking in front. Went to parkade but no key to get up and had to walk through and up. Front desk person was mediocre and just handed keys with no info on pool, wifi etc. got up after 5 hours of travel and couldn’t find a room service menu. Called down to front desk and they told us to come down for it - wow awesome service we are paying for. Received room service and room was decent but no seasoning brought up, no water. Just a plate on a tray with silverware. First and last stay for us.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in personal we very pleasant and helpful. Room was very clean and view was amazing.
Stayed 1 night in Nov 2025