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Casabella Art/Boutique Hotel

Property class: 3

Photo gallery for Casabella Art/Boutique Hotel

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A swimming pool with blue walls and three arched windows.
A hotel room with a bed, two chairs, a small table, a ceiling fan, and a view of the ocean.
A hotel named CASARILLA ART/BOUTIQUE HOTEL with a modern design, multiple balconies, and a clear sky in the background.
A coastal promenade with a concrete walkway, rocky shoreline, and buildings in the background.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View map
Blvd. Avila Camacho #630, Col. Costa Verde, Boca del Río, VER, 94294
  • Place, Playa Marti
    ‪7 min walk‬
  • Place, University of Veracruz
    ‪10 min walk‬
  • Place, Villa del Mar Beach
    ‪17 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a blue sofa, a wooden chair, a desk, and a staircase leading to a balcony.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a ceiling vent.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk with a lamp, a television, a sofa, and a painting on the wall.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premium Studio Suite, City View

Premium Studio Suite, City View

Premium Studio Suite, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Ocean View

Premium Double Room, Ocean View

Premium Double Room, Ocean View

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • Beach view
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

About the area

Boca del Río

At Casabella Art/Boutique Hotel you'll be 2.6 km (1.6 mi) from Veracruz Wax Museum and 4.1 km (2.6 mi) from Plaza Las Americas Shopping Mall. Highlights at this hotel include in-room free WiFi, plasma TVs and heated floors. .This pet-friendly hotel offers an outdoor pool and free WiFi in public areas, and has concierge services. Additionally, you'll find a 24-hour front desk, a terrace and luggage storage. There's also the convenience of limited parking. .With a stay at this 3-property class Costa Verde hotel, you'll be 4.1 km (2.6 mi) from Malecón de Veracruz and 4.5 km (2.8 mi) from World Trade Center Veracruz.

What's nearby

  • Playa Marti - 7 min walk - 0.6 km
  • University of Veracruz - 10 min walk - 0.9 km
  • Estadio Universitario Beto Avila - 13 min walk - 1.2 km
  • Villa del Mar Beach - 17 min walk - 1.4 km
  • Plaza Mocambo Veracruz - 18 min walk - 1.6 km

Getting around

  • Veracruz Central Station - 15 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬11 min walk
  • ‪Dairy Queen - ‬13 min walk
  • ‪Volador - ‬16 min walk
  • ‪Los Giros - ‬11 min walk
  • ‪Mr. Pampas Veracruz - ‬5 min walk

About this property

Casabella Art/Boutique Hotel

As a guest of Casabella Art/Boutique Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Casabella Art/Boutique Hotel also features concierge services, room service (during limited hours), and a lift.

This 3-star Boca del Río hotel is smoke free.

  • 24 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
Casabella Art/Boutique Hotel offers 24 air-conditioned accommodations with free toiletries and a ceiling fan. 32-inch plasma televisions come with cable channels. Bathrooms include a shower.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

A modern lobby with a reception desk, seating area, and decorative plants.
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$80
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Shopping centre

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Doorbell and phone notification
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heated floor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per pet, per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 400 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and cash. The property is professionally cleaned.

We should mention

  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CasAbella Art Boutique
Casabella Art Boutique Boca del Rio
Casabella Art Boutique Hotel
Casabella Art Boutique Hotel Boca del Rio
Casabella Art Boutique Hotel Veracruz/Boca Del Rio, Mexico
Casabella Art/Boutique Hotel

Frequently asked questions

What is the cancellation policy at Casabella Art/Boutique Hotel?

Casabella Art/Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Casabella Art/Boutique Hotel?

Onsite parking is limited.

Are there any beaches close to Casabella Art/Boutique Hotel?

Yep, Casabella Art/Boutique Hotel is a short 16-minute walk from Villa del Mar Beach.

Does Casabella Art/Boutique Hotel have a pool?

Casabella Art/Boutique Hotel has an outdoor pool.

Is there a free airport shuttle available at Casabella Art/Boutique Hotel?

No, Casabella Art/Boutique Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Casabella Art/Boutique Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Casabella Art/Boutique Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 6 out of 42 reviews
Rating 8 - Good. 7 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 5 out of 42 reviews
Rating 2 - Terrible. 17 out of 42 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Michel

Disliked: Cleanliness, property conditions & facilities
Very old hotel needs rénovations asap
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Jimena

horrible
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Jesús Miguel

Liked: Communication
Disliked: Amenities, property conditions & facilities
La chica de recepción, muy atenta y amable. Pero al hotel le falta mucho mantenimiento, dicen que el agua caliente sale solo en las mañanas y la tienes que pedir, pero a pesar de qué la pedimos, y después alguno se bañaron en la mañana, nunca salió caliente. El elevador truena mucho al usarse. El piso del elevador y de otras áreas está despegando, el agua de la alberca está helada y el clima y la tele no funcionan muy bien.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación es una porquería las instalaciones están en estado deplorable que con las fotos promocionales son un verdadero fraude, ni en los peores hoteles en los que me había hospedado me había hecho falta agua y ya ni digamos que cuando tuvimos agua pues la caliente para bañarnos simplemente nunca la tuvimos. Todos los muebles más que viejos la taza de baño (inodoro) roto además con problemas de moho por humedad que después de terminar mi estancia salí con problemas respiratorios, pues mi esposa y yo salimos con una tos leve pero al final con el problema de estar respirando esa humedad y muy probablemente son una infección por el moho de la habitación. Por este medio solicito la devolución de mi dinero por el fraude e incumplimiento del servicio. Ahora entiendo por qué le llaman el hotel del terror la recepción se ve muy agradable pero por dentro es una porquería y subir por el elevador genera un miedo verdadero por que parece que se va a desplomar. Engañan a los clientes Expedia debería de no anunciar este tipo de hoteles porqué considero que se vuelven cómplices al anunciar estos servicio que con respecto al precio de verdad es un Robo por que la estancia no me costos nada barata. Cuando realice mi checkin me tuve que esperara casi una hora pique en recepción me dijeron que tenían pagos pendientes Porqué Expedia no les quería pagar y ahora lo entiendo, el motivo es claro. Tengan cuidado con el tipo de hotel y siempre duden de las imágenes que se presentan
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
El hotel es horribles
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Edgar

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Mi peor experiencia en hoteles, a continuación razones: Sábanas rotas, wifi inestable, toallas de baño sucias (amarillas) y deshilachadas, regadera (no salía agua caliente y no cerraba puerta del baño), puerta de habitación complicada de abrir (aplicar fuerza para abrirla), elevador no abre completo, aunado a esto, no hubo preocupación por parte del servicio. Por último, las fotos publicadas no coinciden en nada con las habitaciones (instalaciones viejas y descuidadas, sillones muy viejos al igual que la cama y accesorios), no se dejen engañar, ni la recepción se parece a la foto del portal
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Porfirio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente servicio
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Mario Alberto

Liked: Communication
Disliked: Cleanliness, room comfort

Lugar asqueroso

Hotel asqueroso. Había hasta cucarachas
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

SHARON MAYTE

Liked: Cleanliness, communication
El personal muy amable y atento, habitaciones amplias… sin embargo no había agua caliente ni servía el aire acondicionado
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Mario

Disliked: Cleanliness, room comfort, communication

Cambiarle las estrellas al lugar

Pésimo lugar, se encuentra muy deteriorado en sus habitaciones puertas , baños humedad malas condiciones , no es hotel de 3 estrellas parece de 1 muy caro para lo que es.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Miguel Ángel

Liked: Amenities, communication
Tiene partes en mal estado o descuidadas
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities, communication
Muy sucia y me cobraron doble
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Javier

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Toda la noche se escuchaban ruidos de moto y no pude dormir, el hotel esta muy mal mantenido. Lo ùnico positivo fue la amabilidad del staff. Querüian hacer un cargo de 400 pesos extras por la mascota aunque no estipularon esos cargos en la pagina de expedia
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Job

Disliked: Property conditions & facilities, communication
Sin telefono sin ascensor etc etc solo agua caliente hirviendo bye
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

JORGE

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Las instalaciones no son como de ve en las imágenes
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Giovanni

Disliked: Cleanliness, property conditions & facilities, communication
No hay elevador y asi te hecen subir al 5°pizo, se termina el agua para bañar, no tienen para planchar, no tienen telefono para servicio, no sirven los televisores, etc.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Roberto A

Disliked: Property conditions & facilities, communication
Que está frente a la playa
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

RODOLFO

caso de robo

llegamos al hotel , nos enviaron a unas cuadras al estacionamiento y ahi trataron de robarnos y ya no pudimos presentanos al hotel por seguridad
Stayed 2 nights in Nov 2021
Verified review

2/10 Terrible

ARTURO GARCIA

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No respetaron mi reservación. No servía el clima en la habitación. En general todo el inmueble está en deplorables condiciones. El ascensor se descompuso. Los empleados cordiales, pero apenados por la situación. No depende de ellos.
Stayed 1 night in Nov 2021
Verified review

4/10 Poor

Erika Paola

Disliked: Room comfort, communication

Instalaciones malas

No servia el elevador, no servía el agua caliente del hotel había que estar regulando, cuando llegue no había agua, no tienen teléfono para llamar a recepción, me dieron una habitación que no era l reservada, no había servicio de comedor para desayuno, trataron que la estancia fuera agradable pero creo el hotel no está en condiciones de acuerdo al precio
Stayed 2 nights in Jan 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

pesimo no tuvimos ni lo básico

no nos gusto para nada, no es hotel boutique , no tiene ni agua caliente y la dirección si la buscas desde el Google maps te lleva a un destino que no tiene nada que ver!
Verified review

6/10 Okay

Daniel

COMENTARIOS

FUE AGRADABLE, SIN EMBARGO NO ME GUSTO QUE HAY QUE BAJAR DEL CARRO A LA RECEPCION PARA QUE ABRAN EL ESTACIONAMIENTO, FUI CON MIS DOS HIJOS Y LA CAMARSITA TODOS LOS DIAS SOLO DEJO DOS TOALLAS, TUVE QUE LLAMAR DIARIO PARA QUE SUBIERAN LA FALTANTE, Y EL AGUA CASI DIARIO ESTABA FRIA, HABIA QUE LLAMAR A RECEPCION Y ESPERAR 10 MIN. PARA TENER AGUA CALIENTE
Verified review

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Casabella

Buen hotel, solo que no tiene restaurante...La pasamos muy bien mis amigos y yo. El servicio es excelente y los cuartos limpios. Muy recomendable.
Verified review

4/10 Poor

Tato

Liked: Cleanliness, room comfort
Disliked: Staff & service

Muchas expectativas, realidad dejo que desear

Llegamos al hotel a las 18:00 con reservación hecha, no nos dieron habitación hasta 40 minutos después ya que no estaban limpias, (con reservación asegurada tienen que prever eso), al día siguiente nos hizo falta una toalla, nos respondieron que hasta que llegara la responsable, no es hotel boutique, su estacionamiento requiere de dar la vuelta por unas calles y para entrar o salir hay que avisar para que abran el portón (y dar la vuelta para el estacionamiento).
Verified review

2/10 Terrible

LEON

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

sin elevador

Nos pusieron en el piso 6 y no funcionó nunca elevador. Tuvimos que subir bajar nuestro equipaje nosotros.