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EMS Hotels Boca del Río

Property class: 3

Photo gallery for EMS Hotels Boca del Río

A rooftop pool with a clear blue sky, a white building, and a small patio area with chairs.
A compact living space with a kitchenette, a flat-screen TV mounted on the wall, a dining table with two chairs, and a sofa.
A hotel room with two beds, a desk with a chair, a television, and a window with curtains.
A hotel reception area with a glass door entrance, a flat-screen TV mounted on the wall, and a reception desk with a sign for EMS HOTELES Real de Boca.
A corridor with large windows overlooking a coastal area, a tiled floor, and a railing along the balcony.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
The current price is NZ$64
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
Calle Doce No. 22, Boca del Río, VER, 94294
  • Place, University of Veracruz
    ‪8 min walk‬
  • Place, Playa Marti
    ‪10 min walk‬
  • Place, Villa del Mar Beach
    ‪3 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

A hotel room with two beds, a television, and a curtain.

Basic Double Room, 2 Double Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

A bedroom with a bed, a nightstand, a TV, and a door.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with two beds, teal walls, a TV, and a window with curtains.

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Breakfast included
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The price is NZ$147
includes taxes & fees
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About the area

Boca del Río

EMS Hotels Boca del Río places you steps from Veracruzano Coral Reef System National Park and within a 10-minute stroll of Museo Agustín Lara. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a coffee shop/cafe and laundry facilities. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Costa Verde hotel include Plaza Las Americas Shopping Mall and World Trade Center Veracruz.

What's nearby

  • University of Veracruz - 8 min walk - 0.7 km
  • Playa Marti - 10 min walk - 0.9 km
  • Estadio Universitario Beto Avila - 15 min walk - 1.3 km
  • Plaza Mocambo Veracruz - 17 min walk - 1.5 km
  • Villa del Mar Beach - 3 min drive - 1.5 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Cevichería Culichi - ‬4 min walk
  • ‪La Parrilla Veracruzana - ‬3 min walk
  • ‪El Muelle Del Bule-bar - ‬2 min walk
  • ‪Pollo feliz - ‬4 min walk

About this property

EMS Hotels Boca del Río

There's a coffee shop/cafe on site. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at EMS Hotels Boca del Río.

This 3-star Boca del Río hotel is smoke free.

  • 28 guestrooms or units
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Coffee shop
EMS Hotels Boca del Río offers 28 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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A swimming pool with clear blue water, surrounded by a white building with balconies and a door.
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Boca del Rio
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 10 reviews
The price is NZ$132
includes taxes & fees
2 Dec - 3 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Real de Boca
Real de Boca Hotel
Hotel Real De Boca Veracruz/Boca Del Rio, Mexico
Real Boca Hotel Boca del Rio
Real Boca Hotel

Frequently asked questions

What is the cancellation policy at EMS Hotels Boca del Río?

EMS Hotels Boca del Río offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at EMS Hotels Boca del Río?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at EMS Hotels Boca del Río on 4 Nov 2026 start from NZ$64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at EMS Hotels Boca del Río?

Onsite parking is limited.

Are there any beaches close to EMS Hotels Boca del Río?

Yep, EMS Hotels Boca del Río is a short 18-minute walk from Villa del Mar Beach.

Does EMS Hotels Boca del Río have a pool?

EMS Hotels Boca del Río has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at EMS Hotels Boca del Río?

No, EMS Hotels Boca del Río does not offer an airport shuttle service.

What time are check-in & check-out at EMS Hotels Boca del Río?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

EMS Hotels Boca del Río Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 73 out of 250 reviews
Rating 8 - Good. 62 out of 250 reviews
Rating 6 - Okay. 55 out of 250 reviews
Rating 4 - Poor. 28 out of 250 reviews
Rating 2 - Terrible. 32 out of 250 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great, really ckose to many restaurants and close to the beach, thanks
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice room. The pool was small but nice. The food was amazing.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Old fashion property
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y buen personal
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas ubicación, excelente servicio
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
El baño muy sucio,la tapa del escusado en pésimas condiciones,los colchones muy dañados.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la atención y la limpieza de las anotaciones es muy buena en general muy bien
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cómo se encuentra en mantenimiento había paredes sucias, solicite otra almohada y no tenían, la televisión solo tenía tres cales locales y nada de Cablevisión, no pude usar la alberca ya que se encontraba en cuarto piso y el elevador no funcionaba o nunca existió y para los huéspedes de la tercera edad se dificulta su traslado
Stayed 13 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cucarachas y sucias las paredes
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El hotel según está en remodelación, pero mucho del trabajo se ve que lleva tiempo sin aplicarse. El elevador no funciona y según en recepción no queda en este año. Las escaleras son reducidas, lo bueno es que llevabamos 1 maleta de mano. El estacionamiento es pequeño, creo que para 10 autos. La habitación que reservé es amplia, contaba con micro y frigorífico; pero encontramos dos cucarachas tipo alemana; además la puerta corrediza de la regadera se trababa. Subimos al 4to piso a conocer la piscina, es pequeña y ahí mismo está el área de lavandería y otros servicios, no hay área techada como para mitigar el sol. La zona del hotel es buena, a 1 cuadra del malecón (boulevard para los jarochos), cerca de muchos servicios y restaurantes.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Descente solo para dormir
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Está un poco elevado el precio, el hotel está en remodelación, así que considera que si llevas equipaje pesado, no será fácil llegar al último piso
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Habitación con olor a humedad, regadera tapada muy pequeña, atención de la Recepcionista pésima, salimos a correr mi Esposo y yo por la mañana al regresar le pregunté si tenía una botella de agua o Existía algún garrafón en el hotel me dijo que no, mi esposo vio un refrigerador que es propiedad de el hotel y tomó una botella de agua y le preguntó que cuánto era nos dijo que 20 y él le dijo que si podría pagarlo cuando dejáramos la habitación y nos dijo que no, eso nos molestó porque éramos huéspedes así que él tuvo que subir por el dinero para que pudiera subir el Agua a la habitación; yo le dije que me quejaría de su mala educación y solamente me contestó que no le importaba, la ubicación excelente pero Sin duda no me volvería a quedar en ese hotel además no sirve el Elevador y la habitaciones son distintas a la que me dieron.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Todo bien
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Amenities
Baño con problemas de humedad y pintura muy deteriorada
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
La facturación y la ubicación no existe en el GPS.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
A mi familia y a mi nos gustó por la sencillez, localización y practicidad, se encuentra en buena zona cercano a la playa, pero quizás faltó que tuvieran más cuidada la alberca para su uso, ya que mis hijos y esposa quisieron usarla pero se encuentra deteriorada y sucia.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Le dije a la recepcionista que si podría quitarme las sillas porque mi hijo podria subir y caer de una ventana (sin protecciónes) y no quiso. Nada accesibles y el estacionamiento si encuentras lugar que bien sino se queda afuera. Ojala nunca tenga un accidente un niño por las ventanas sin protecciónes y contactos muy abajo del piso. Porque van a desear hacerle caso a los consejos de los clientes . Por el problema que se van a meter. Si les pedí el retiro de las sillas en la habitación es para evitar problemas ambas partes . No les interesan los clientes ..ellos siempre tienen la razón .
Lo único que pedimos fue que se llevarán las sillas y se negaron totalmente por seguridad
Contacto muy bajo
Ventana sin protecciónes
Facilidad que un niño en un descuido se suba y se mate por la ventana
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Cuando reservé, filtre por hoteles que acepten mascota y pagué en la aplicación Al llegar resulta que este hotel EMS pues SOLO ACEPTA RAZAS PEQUEÑAS y aparte al hacer check inn, me cobraron 350.00mxp adicionales por llevarlo. Mi pastor alemán es adulto entrenado en obediencia, guardia y protección. De mal gusto que hagan cargos extra sin avisar en la aplicación
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Muy bien ubicado, cómodo, sencillo, limpio, el personal es amable. Justo lo que necesitaba pues tenía actividades programadas en una escuela y en una playa cercana a las que pude llegar caminando. Está a 1 cuadra del malecón de boca del río.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy comodo, aunque esta en remodelación.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Falta de mantenimiento en instalaciones, la habitacion que me toca, tenia humedad y partes de pintura despegando.
Stayed 1 night in Dec 2025