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Emporio Veracruz Hotel

3.5 star property

Photo gallery for Emporio Veracruz Hotel

Exterior
Shower, hair dryer, bidet, towels
A buffet setup with various food items, a coffee machine, and a city view through large windows.
Interior
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$174
includes taxes & fees
24 May - 25 May

Explore the area

View map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Place, Malecón de Veracruz
    ‪1 min walk‬
  • Place, Veracruz Harbour
    ‪5 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

  • Ocean view
  • 62 sq m
  • Sleeps 6

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

  • 25 sq m
  • Sleeps 2

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 19 sq m
  • Sleeps 4

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Room Superior with Sea View

Premium bedding, minibar, in-room safe, desk

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • Sleeps 2

View all photos for Room Executive

Premium bedding, minibar, in-room safe, desk

Room Executive

  • 28 sq m
  • Sleeps 4

View all photos for Super Saver

Super Saver

Super Saver

9.0 out of 10
Wonderful
(19 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Executive with Street View

Premium bedding, minibar, in-room safe, desk

Suite Executive with Street View

  • 28 sq m
  • Sleeps 2

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(24 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Double Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Double Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 30 sq m
  • Sleeps 4

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(78 reviews)
  • Resort view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(51 reviews)
  • Ocean view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Double

Privilege Double

Privilege Double

7.6 out of 10
Good
(17 reviews)
  • Resort view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Veracruz

A family-friendly stay in the heart of Veracruz awaits you at Emporio Veracruz Hotel. Within steps you'll find Malecón de Veracruz and Carranza Lighthouse. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 1787 square feet (166 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and noon. There's also self parking, along with the convenience of car rentals on site. .Attractions within a short walk of this 3.5-property class Malecon hotel include Veracruz Harbour and within a 30-minute walk you'll find Veracruz Aquarium.

What's nearby

  • Malecón de Veracruz - 1 min walk - 0.1 km
  • Carranza Lighthouse - 2 min walk - 0.2 km
  • Veracruz Harbour - 5 min walk - 0.5 km
  • Zócalo - 5 min walk - 0.5 km
  • Veracruz Cathedral - 7 min walk - 0.6 km

Getting around

  • Veracruz Central Station - 11 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬2 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Bar Titos - ‬5 min walk
  • ‪Jochos De La Naval - ‬5 min walk
  • ‪Don Juan II - ‬4 min walk

About this property

Emporio Veracruz Hotel

Emporio Veracruz Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1787 square feet (166 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Emporio Veracruz Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • 1787 sq ft of conference space
  • 166 sq. m of conference space
  • Built in 1952
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Emporio Veracruz Hotel offers 223 accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Parking included
4.3 out of 5, Excellent, 1,207 reviews
The price is NZ$86
includes taxes & fees
18 May - 19 May
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 2 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: USD 20 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Veracruz Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 14 for children
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 15 per night (rates may vary)
  • Self-parking fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel

Emporio Hotel Veracruz

Emporio Veracruz

Emporio Veracruz Hotel

Hotel Emporio

Hotel Emporio Veracruz

Hotel Veracruz Emporio

Veracruz Emporio

Veracruz Hotel Emporio

Emporio Veracruz Hotel Veracruz

Emporio Veracruz Hotel Hotel

Emporio Veracruz Hotel Veracruz

Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

What is the cancellation policy at Emporio Veracruz Hotel?

Emporio Veracruz Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Veracruz Hotel?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Emporio Veracruz Hotel on 24 May 2026 start from NZ$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Veracruz Hotel?

Yep, Emporio Veracruz Hotel has a self car park for USD 2 per night. A self car park is also available, for a fee.

Are there any beaches close to Emporio Veracruz Hotel?

Yep, Emporio Veracruz Hotel is a short 14-minute walk from Regatas Beach.

Is there a spa on site at Emporio Veracruz Hotel?

Yep, there is an onsite spa at Emporio Veracruz Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Emporio Veracruz Hotel have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Emporio Veracruz Hotel?

Emporio Veracruz Hotel features 2 outdoor pools, a full-service spa and a health club.

What makes Emporio Veracruz Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Emporio Veracruz Hotel.

Is Emporio Veracruz Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Emporio Veracruz Hotel is a hit with families.

Does Emporio Veracruz Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 7 AM and noon.

Is there a free airport shuttle available at Emporio Veracruz Hotel?

No, Emporio Veracruz Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Veracruz Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Veracruz Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Emporio Veracruz Hotel?

No, pets and service animals are not allowed.

Emporio Veracruz Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1252 out of 1823 reviews
Rating 8 - Good. 352 out of 1823 reviews
Rating 6 - Okay. 118 out of 1823 reviews
Rating 4 - Poor. 46 out of 1823 reviews
Rating 2 - Terrible. 55 out of 1823 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSE

Stayed 2 nights in Feb 2026

6/10 Okay

Ana

Travelled with partner
Liked: Amenities
The room is fine but a rotten plague came out of the bathroom, the water in the bathroom was stagnant and I reported it but they didn't do anything
Stayed 2 nights in Jan 2026

10/10 Excellent

GUILLERMO

Stayed 1 night in Jan 2026

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities
Juan, the bellman, was extremely helpful. Staff at check in were friendly and helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Ruben

Stayed 4 nights in Jan 2026

8/10 Good

Mary

Liked: Cleanliness, amenities
.
Stayed 1 night in Jan 2026

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, the staff very friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Alejandro

Stayed 1 night in Jan 2026

8/10 Good

Hector

Stayed 2 nights in Jan 2026

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, amenities
Clean room
Stayed 3 nights in Jan 2026

10/10 Excellent

Roosbet

Stayed 1 night in Jan 2026

4/10 Poor

Enrique

Travelled with family
Liked: Amenities
Disliked: Cleanliness
the room smelled like sea food, poor service at the pool and deficient room service
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Everything went perfect!! Room, staff and amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Joaquin

Stayed 1 night in Jan 2026

8/10 Good

Alberto

Stayed 1 night in Jan 2026

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Clean!-- and attentive staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

cesar

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and room was clean. Had people to talk with in English for any questions I had.
Great view
Awesome sunrise
Stayed 2 nights in Dec 2025

10/10 Excellent

Leopoldo, Somerville

Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel has an amazing location! The pier is stunning and you can wake up with an ocean view from your bed and get amazed watching huge boats getting dragged to the pier. You are one block less than 100ft from famous La Parroquia and have so much fun in downtown. The hotel is impecable, price is fair and the staff knows hospitality.
Stayed 1 night in Dec 2025

8/10 Good

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Altagracia

Stayed 1 night in Dec 2025

10/10 Excellent

Mercedes Alicia

Stayed 1 night in Dec 2025