Emporio Veracruz Hotel

3.5 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Emporio Veracruz Hotel

Front of property – evening/night
View from room
Interior
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking available
  • Breakfast available
The current price is NZ$169
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Malecón de Veracruz
    ‪2 min walk‬
  • Veracruz Harbour
    ‪5 min walk‬
  • Zócalo
    ‪5 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

Room options

Super Saver

8.8 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(65 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 27 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Privilege Double

7.2 out of 10
Good
(15 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 27 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Privilege Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sea view
  • Sleeps 2

Room Standard

  • 19 sq m
  • Sleeps 4

Room Executive

  • 28 sq m
  • Sleeps 4

Room Standard

  • 25 sq m
  • Sleeps 2

Suite Executive with Street View

  • 28 sq m
  • Sleeps 2

Double Room Standard

  • 30 sq m
  • Sleeps 4

Double Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 4

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About the area

Veracruz

A family-friendly stay in the heart of Veracruz awaits you at Emporio Veracruz Hotel. You'll be 0.4 km (0.2 mi) from Veracruz Harbour and 2 km (1.2 mi) from Veracruz Aquarium. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 1787 square feet (166 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and noon. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 3.5-property class Malecon hotel include Plaza Las Americas Shopping Mall and World Trade Center Veracruz.

What's nearby

  • Malecón de Veracruz - 2 min walk - 0.2 km
  • Veracruz Harbour - 5 min walk - 0.5 km
  • Zócalo - 5 min walk - 0.5 km
  • Veracruz Cathedral - 7 min walk - 0.6 km
  • Veracruz Aquarium - 2 min drive - 2.3 km

Getting around

  • Veracruz Central Station - 11 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬2 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Mariscos Tano - ‬4 min walk
  • ‪Jochos De La Naval - ‬5 min walk
  • ‪Churreria imperial - ‬3 min walk

About this property

Emporio Veracruz Hotel

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Emporio Veracruz Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1787 square feet (166 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Emporio Veracruz Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • 1787 sq ft of conference space
  • 166 sq. m of conference space
  • Built in 1952
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Emporio Veracruz Hotel offers 223 accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Veracruz Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 10 for children
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 15 per night (rates may vary)
  • Self-parking fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

What is the cancellation policy at Emporio Veracruz Hotel?

Emporio Veracruz Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Veracruz Hotel?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Emporio Veracruz Hotel on 28 Sept 2025 start from NZ$169.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Veracruz Hotel?

Yep, Emporio Veracruz Hotel has a self car park for USD 2 per night.

Are there any beaches close to Emporio Veracruz Hotel?

Yep, Emporio Veracruz Hotel is a short 14-minute walk from Regatas Beach.

Is there a spa on site at Emporio Veracruz Hotel?

Yep, there is an onsite spa at Emporio Veracruz Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Emporio Veracruz Hotel have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Emporio Veracruz Hotel?

Emporio Veracruz Hotel features 2 outdoor pools, a full-service spa and a health club.

What makes Emporio Veracruz Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Emporio Veracruz Hotel.

Is Emporio Veracruz Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Emporio Veracruz Hotel is a hit with families.

Does Emporio Veracruz Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 7 AM and noon.

Is there a free airport shuttle available at Emporio Veracruz Hotel?

No, Emporio Veracruz Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Veracruz Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Veracruz Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Emporio Veracruz Hotel?

No, pets and service animals are not allowed.

Emporio Veracruz Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 991 out of 1499 reviews
Rating 8 - Good. 307 out of 1499 reviews
Rating 6 - Okay. 108 out of 1499 reviews
Rating 4 - Poor. 46 out of 1499 reviews
Rating 2 - Terrible. 47 out of 1499 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Gustavo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The employees. Very friendly, the room I give a 6 the terrible thing and for the price you pay was the bathroom in very poor condition the bathroom door was coming off, no hooks where to hang clothes, very cramped and small, leaking badly painted, shower keys in poor condition very unpleasant bathroom in a nutshell.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jorge

Stayed 10 nights in Jun 2025

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities, room comfort

Problems with lights

The room was clean. Friendly and helpful staff. But, the room did not have an iron, I had to request one. Once it was connected the iron made a sound then our lights went off. I had to call then after
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN

Stayed 2 nights in Jun 2025

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

flor de maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing central location, friendly staff and was very clear. Highly recommended.
Stayed 6 nights in Jun 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located in front of the ocean. You can walk to downtown Veracruz, coffee shops and souvenirs markets. It’s the perfect location to visit Veracruz and it’s famous landmarks.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
:)
Stayed 2 nights in Jun 2025

10/10 Excellent

Yomaira Y

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked this hotel on same day in an emergency as we did not like our other hotel. It was a relief to find availability at Emporio! We loved everything, details do matter and this hotel was full of them. From the shampoo and conditioner made with honey, to the awesome and delicious variety of baked goods, this hotel provided comfort, security and an awesome pool and hot tub to relax and refresh! Also, it is conveniently located at the port! Has an amazing view of mega ships coming and going, so free entertainment; also, it is close to all the important events, markets and museums.
Stayed 6 nights in May 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Right in the port where everything happens!
Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivan

Stayed 1 night in May 2025

10/10 Excellent

Roberto Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel and Beautiful view of the sea.
Stayed 1 night in May 2025

10/10 Excellent

Guadalupe

Travelled with partner, Travelled with group
Liked: Cleanliness
The staff was great the location was great we had a little problem with the air conditioner and they gave us another room immediately
Stayed 5 nights in Feb 2025

6/10 Okay

JOAQUIN

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The hotel is fine. But for its location and posibilitues, it left a lot to be desired. I had a room with a terrible view. I understand that you can’t always control what surrounds yo. My view was of the other balconies belonging to the hotel. The building needs a paint job and the balconies were black from mold or bird droppings. The resssurant used to be decent. Not anymore. There was no one in the restaurant and I called out. No one Came. I had to go into the kitchen and find someone. There was a young lady there who tried to make the best out of it. I have been staying there for close to 12 years if not longer. I don’t believe I will be staying there again.
Stayed 2 nights in May 2025

8/10 Good

HERBERTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view to the Ocean.
Stayed 4 nights in May 2025

8/10 Good

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at the Emporio Hotel loved their pools and views. highly recommended !!!!
Stayed 1 night in May 2025

10/10 Excellent

Mahmood, chciago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and beautiful location. I love the fact that they have the pool, which in our stay. The big one was not working, but the indoor was nice and warm and outdoor little small, but fantastic for a Swim my hats up, especially for the manager Mr. Antonio, for a good service
Stayed 1 night in May 2025

10/10 Excellent

Tania Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time
Stayed 2 nights in May 2025

8/10 Good

Eleazar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was excelent room was clean but we never had coffe at the room we called the front desk for that issue over 5 times and was never helped the ladys would juts mention they will be sending someone over but that person never showed up also the minifriged was not working and was also mention to them and front desk never send maintnace to get that fix
Stayed 4 nights in Apr 2025

8/10 Good

ANGELICA

Stayed 1 night in May 2025

10/10 Excellent

Francisco Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó que tiene buffet, la comida, estaba deliciosa👍
Stayed 2 nights in Apr 2025