4/10 Poor
Verified traveller
Travelled with family
20 Jul 2019
Disliked: Cleanliness
This property was well priced for a short break for my daughter /I . 15 mins from central attractions so if you don’t mind walking all good. Studio basic but functional, fifth floor ( with lift ) Pictures are an accurate reflection. Lack of info re accomodation -how to operate coffee machine, shower ( multiple water jets switches, location of bedding for sofa bed key to terrace , bus routes etc and how to get to and from plus some basic accommodation info on public transport timetables etc to Venice and Lake Garda top ten tips info in a file would have been helpful to maximise stay. In my experience it’s not an unreasonable request as lots of places offer this. When I rang the hosts on this asking where it was they were not interested and referred me to an e mail sent 10 June They did however re send the e mail which was generic tourist info on the city and not the accommodation. We found things out through trial/ error. The apartment had been cleaned but found a cigarette on floor, a plaster and some bits / pieces left in the shower with rotting fruit in fridge - so a basic clean. Again I notified the host but did not receive a reply I had had to speak a lot as requested keys to front door and apartment door as everything operated by a temperamental mobile app called Keesy you don’t realise this until you arrive. Fine if it works nightmare if not. I requested keys and they were driven over to me. I would not stay there again but break not spoilt. You get what you pay for
Verified traveller
Stayed 5 nights in Jul 2019