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Swiss Diamond Hotel & SPA

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Swiss Diamond Hotel & SPA

2 restaurants, breakfast served
Property preview
Deluxe Double or Twin Room, Balcony, Lake View | Lake view
Exterior
Indoor pool, seasonal outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service

Explore the area

View map
Via Riva Lago Olivella, Vico Morcote, TI, 6921
  • Place, Morcote Castle Estate Winery
    ‪16 min walk‬
  • Place, Parco Scherrer
    ‪19 min walk‬
  • Place, Botanical Garden Parco San Grato
    ‪3 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪12 min drive‬

Room options

View all photos for Superior Double Room, Lake View

Superior Double Room, Lake View

Superior Double Room, Lake View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom, Lake View

Deluxe Suite, 1 Bedroom, Lake View

Deluxe Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Bidet
Private bathroom
Hairdryer
  • 80 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace, Lake View

Presidential Suite, 1 Bedroom, Terrace, Lake View

Presidential Suite, 1 Bedroom, Terrace, Lake View

Highlights

Terrace
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Bidet
  • 100 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Prestige Double Room

Prestige Double Room

Prestige Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Private bathroom
Hairdryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Balcony, Lake View

Deluxe Double or Twin Room, Balcony, Lake View

Deluxe Double or Twin Room, Balcony, Lake View

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

About the area

Vico Morcote

A luxury stay in Vico Morcote awaits you at Swiss Diamond Hotel & SPA. You'll be 3.3 km (2 mi) from Swissminiatur and 4.6 km (2.8 mi) from Lake Lugano. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Restaurant Lago, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. Business amenities include a meeting room and a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 5-property class Vico Morcote hotel include Monte San Salvatore and LAC Lugano Arte e Cultura.

What's nearby

  • Morcote Castle Estate Winery - 16 min walk - 1.4 km
  • Parco Scherrer - 19 min walk - 1.5 km
  • Parco Botanico San Grato - 19 min walk - 1.5 km
  • Swing the World - 19 min walk - 1.7 km
  • Botanical Garden Parco San Grato - 3 min drive - 2.5 km

Getting around

  • Melide Station - 4 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 29 min drive

Restaurants

  • ‪Caffé Vecchio Teatro - ‬16 min walk
  • ‪Ristorante Il Giardino - ‬3 min drive
  • ‪Ristorante Al Battello - ‬18 min walk
  • ‪Ristorante della Posta - ‬20 min walk
  • ‪Cantinetta Caprese - ‬6 min drive

About this property

Swiss Diamond Hotel & SPA

Luxury hotel with 2 restaurants and full-service spa
Swiss Diamond Hotel & SPA offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury Swiss Diamond Hotel & SPA. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Vico Morcote hotel.

  • 84 guestrooms or units
  • 2 dining venues
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Swiss Diamond Hotel & SPA offers 84 accommodations with minibars and a safe. 40-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Vico Morcote hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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4.6 out of 5, Wonderful, 163 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free train station pick-up shuttle
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Restaurant Lago
  • Restaurant Panorama

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss Diamond Hotel & SPA

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 90.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CHF 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Diamond Swiss Hotel
Hotel Diamond Swiss
Hotel Swiss Diamond
Swiss Diamond Hotel
Swiss Diamond Resort Olivella
Swiss Diamond Vico Morcote
Swiss Hotel Diamond
Swiss Diamond Hotel Vico Morcote
Swiss Diamond Hotel
Swiss Diamond Hotel SPA
Swiss Diamond & Vico Morcote
Swiss Diamond Hotel & SPA Hotel
Swiss Diamond Hotel & SPA Vico Morcote
Swiss Diamond Hotel & SPA Hotel Vico Morcote

Frequently asked questions

What is the cancellation policy at Swiss Diamond Hotel & SPA?

Swiss Diamond Hotel & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Swiss Diamond Hotel & SPA?

Yep, Swiss Diamond Hotel & SPA has a free self car park and free valet parking.

Are there any beaches close to Swiss Diamond Hotel & SPA?

The closest beach to Swiss Diamond Hotel & SPA is Lido di Campione (5.6 km).

Is there a spa on site at Swiss Diamond Hotel & SPA?

Yep, there is an onsite spa at Swiss Diamond Hotel & SPA. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Swiss Diamond Hotel & SPA have a pool?

Swiss Diamond Hotel & SPA has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM (Seasonal outdoor pool open from June to October).

What luxury perks are available at Swiss Diamond Hotel & SPA?

Swiss Diamond Hotel & SPA features a full-service spa, a health club and an indoor pool.

Is Swiss Diamond Hotel & SPA family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as childcare services in the guestrooms, it's no surprise that Swiss Diamond Hotel & SPA is a hit with families.

Does Swiss Diamond Hotel & SPA serve breakfast?

You bet, complimentary buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Swiss Diamond Hotel & SPA?

No, Swiss Diamond Hotel & SPA does not offer an airport shuttle service.

Is there a bar or restaurant at Swiss Diamond Hotel & SPA?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Swiss Diamond Hotel & SPA?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Swiss Diamond Hotel & SPA?

No, pets and service animals are not allowed.

Is there a golf course on site at Swiss Diamond Hotel & SPA?

There is a golf course next to Swiss Diamond Hotel & SPA.

Reviews

Swiss Diamond Hotel & SPA Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 268 out of 435 reviews
Rating 8 - Good. 117 out of 435 reviews
Rating 6 - Okay. 32 out of 435 reviews
Rating 4 - Poor. 8 out of 435 reviews
Rating 2 - Terrible. 10 out of 435 reviews

Reviews

4/10 Poor

Elizabeth

Disliked: Staff & service, room comfort

Not a 5 star

The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maya

Stayed 6 nights in Aug 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Aamadi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel so much I want to move in! Loved it so much, from the bell men to the waitresses. Everything was perfect!
Stayed 3 nights in Aug 2025

6/10 Okay

Benny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dining
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine, Sunnyvale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
Stayed 3 nights in Jul 2025

8/10 Good

Livio

Liked: Cleanliness, staff & service
Staff was excellent. Roberto , Mauro ,
Stayed 3 nights in Jun 2025

10/10 Excellent

Yulia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel right on the lake
Stayed 1 night in Jun 2025

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
Stayed 3 nights in Jun 2025

10/10 Excellent

Yelena

Stayed 5 nights in May 2025

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a barking dog in the roim below us. Not good. Staff was helpful in getting owners to mostly stop it. Wont stay where dogs are allowed again.
Stayed 3 nights in Apr 2025

6/10 Okay

Manisha Reenye

Liked: Cleanliness
We had 2 rooms for one night, upon checkin we requested side by side rooms and were accommodated. Our rooms were not exceptionally hot and we adjusted the temperature before leaving for dinner. When we returned, rooms were not any lower in temperature and we were advised that the hotel is fully booked and there are. No rooms to change to. Along with this, maintenance advised us that we were the only ones complaining and
Stayed 1 night in Mar 2025

10/10 Excellent

sahil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramil, Istanbul

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff is friendly but there is no AC. Spoke to front desk, but they mentioned the entire hotel has no AC because this time of year it is off. So the room was extremely uncomfortable. They brought us a fan, but it was loud and not helpful. We opened the window, only to have cigarette smoke enter our room. Gross. little disappointed considering what I paid. Find an alternative as there appears to be no solution for this problem. They gave us 2 other room options, both of which had no AC.
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Stayed 2 nights in Oct 2024

6/10 Okay

QUINNON

No A/C ; Sub standard Conceirge services, should not advertise as a five star.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small hiccup during check-in regarding the quality of our room, but the staff went above and beyond to ensure we had a pleasant stay. Special thanks to Natalia for her excellent service. Overall, the team made our experience wonderful despite the initial issue. Highly recommended!
Stayed 2 nights in Sep 2024

10/10 Excellent

Andriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel very nice and well kept. Staff was horrible and area near hotel very quiet.
Stayed 4 nights in Sep 2024

2/10 Terrible

gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was an awful place to stay at. They played loud music from 10 in the morning till 2:30 AM Supposedly for a wedding event and refused to turn it down in spite of us and other guests advising them, none of us could sleep and as a result of a completely sleepless day and night adding exhaustion to our travels, we wound up getting sick and required antibiotics and medical treatment for the next seven days to cure the problem. on top of that they insisted on charging us for the room. Certainly I have stayed in many five star hotels and this is not one of them and none of them, would allow this to go on to the discomfort of all of the other guests and in addition charge for the accommodations. we will protest these charges and I don’t recommend anyone go to this hotel. Finally the lake has become very dirty and it’s questionable it’s any longer considered as swimmable s the water is cloudy with a lot of debris, including what looks like unburned fuel on top of it making that aspect of the waterfront enjoyment impossible. Consequently, almost none of the guests went into the lake for a swim. Finally the food has become mediocre and very very expensive. Much more than many 5 star hotels This hotel at one time was fine but now it should not be considered a five star, but rather a two or three star and certainly not recommended
Stayed 3 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth it

Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and made us feel relaxed.
Stayed 2 nights in Aug 2024