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Palm River Hotel

5.0 star property
Luxury hotel with full-service spa and free breakfast

Photo gallery for Palm River Hotel

Front of property
Reception hall
Free daily English breakfast
Reception
Outdoor pool, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Stand 1403, Parkway Drive, Victoria Falls, Matabeleland North Province
  • Place, Victoria Falls National Park
    ‪1 min walk‬
  • Place, Zambezi National Park
    ‪4 min drive‬
  • Place, Victoria Falls Bridge
    ‪9 min drive‬
  • Airport, Victoria Falls (VFA)
    ‪30 min drive‬

Room options

View all photos for Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa

Villa

Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Premium bedding
  • 3 bedrooms
  • River view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Executive Double Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Premium bedding
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Premium bedding
  • 2 bedrooms
  • River view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

About the area

Victoria Falls

A luxury stay in Victoria Falls awaits you at Palm River Hotel. You'll be 0.1 km (0.1 mi) from Victoria Falls National Park and 2.6 km (1.6 mi) from Zambezi National Park. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, facials and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Free English breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Victoria Falls hotel include Devil's Pool and Victoria Falls.

What's nearby

  • Victoria Falls National Park - 1 min walk - 0.0 km
  • Zambezi National Park - 4 min drive - 3.1 km
  • Devil's Pool - 9 min drive - 7.3 km
  • Victoria Falls Bridge - 9 min drive - 7.7 km
  • Victoria Falls Field Museum - 10 min drive - 9.2 km

Getting around

  • Livingstone (LVI) - 51 min drive

Restaurants

  • ‪The Boma - ‬7 min drive
  • ‪Shungu Pool Terrace - ‬13 min drive
  • ‪The Lookout Café - ‬12 min drive
  • ‪Victoria Falls Waterfront - ‬22 min drive
  • ‪Royal Livingstone Lounge - ‬14 min drive

About this property

Palm River Hotel

Luxury hotel with full-service spa and free breakfast
Palm River Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

The luxury Palm River Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Victoria Falls hotel.

  • 73 guestrooms or units
  • English breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Palm River Hotel offers 73 air-conditioned accommodations with private pools and a safe. This accommodation offers separate dining areas. Pillowtop beds feature premium bedding. 20-inch flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. This Victoria Falls hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In a national park
  • On a river
  • Pool loungers

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels
  • Private pool

Food and drink

  • Electric kettle
  • Free bottled water
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.00 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.

Property is also known as

Palm River Hotel Hotel
Palm River Hotel Victoria Falls
Palm River Hotel Hotel Victoria Falls

Frequently asked questions

What is the cancellation policy at Palm River Hotel?

Palm River Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palm River Hotel?

Yep, Palm River Hotel has a free self car park.

Is there a spa on site at Palm River Hotel?

Yep, there is an onsite spa at Palm River Hotel. You'll enjoy heaps of services like facials and body treatments.

Does Palm River Hotel have a pool?

Palm River Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Palm River Hotel a romantic place to stay?

A lounge bar, plus private pools in the guestrooms, help set the scene for a romantic weekend at Palm River Hotel.

Are there hot tubs in the rooms at Palm River Hotel?

No, but there are deep-soaking baths and private pools in the guestrooms.

Does Palm River Hotel serve breakfast?

Yep, free English brekkie is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Palm River Hotel?

No, Palm River Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Palm River Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Palm River Hotel?

Check-in begins at 11:00 AM. Check-out time is 2:00 PM.

Are pets allowed at Palm River Hotel?

No, pets are not allowed.

Reviews

Palm River Hotel Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 36 out of 42 reviews
Rating 8 - Good. 4 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

Reviews

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you want a nice hotel on the Zambezi River this is the place to stay. It is not in town and about 10 to 15 minutes away depending on where you are going. But very relaxing on the river.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Travelled with partner
Liked food and service although turn down didn’t turn up on our second night . Beautiful grounds and view of river Rooms a bit basic cold bathroom heating didn’t work. No magnifying mirror in bathroom . Shower very good but would also like a separate hand shower so as not to get hair wet especially for women .
Stayed 2 nights in Jul 2025

2/10 Terrible

Aminata

Travelled with family
Disliked: Staff & service

Terrible service

Terrible customer service. Had an emergency out of my control. Contacted hotel to try to reschedule. They flatly declined and would not oblige. Buyer beware. There are way too many great options in the area with better customer service.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maryada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Spectacular property with dedicated service
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

Emil, Bushnell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Chef, comfortable rooms, excellent service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall service
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2025

8/10 Good

patrick

Stayed 1 night in Dec 2024

10/10 Excellent

Ian, Harare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.
Stayed 4 nights in Dec 2024

8/10 Good

Gail

Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Amenities
Beautiful place with friendly and efficient staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alistair

Travelled with partner
Liked: Amenities
Beautiful grounds, fantastic facilities and very attentive wonderful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Joann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The staff was great. The rooms beautiful. Breakfast and Dining faciliites were very good. We enjoyed High Tea, served as it should be. I would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and luxurious hotel it was just what we needed after a long safari. You will not be disappointed 5 Star place and the restaurants is excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven, Singapore

Travelled with family
So often you doubt the praises from a traveler. But this hotel deserves all the top stars awards. EVERYONE, literally everyone was so gracious polite and welcoming. From the front desk, to the staff during breakfast, and even the men maintaining the grounds. It should be noted this hotel is secluded from a “town” and clearly designed for families with children. But we absolutely loved our entire experience with Palm River. Loved it
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy, Prospect Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Avi

Liked: Cleanliness, amenities, property conditions & facilities
Was good in general, Do you want? The hotel recommended we did the early morning safari in the day of our checkout so that we have plenty of time prior to checkout. The Safari booked by the hotel was a private Safari and it was a disaster because their vehicle broke down which caused delays for the checkout and there was no leniency in terms of checkout by the manager. literally people were standing at our doors to make sure that we come out of the room and that really caused an unsatisfactory ending
Stayed 2 nights in Jul 2024

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay and the staff was excellent.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hermien

Liked: Cleanliness, staff & service, room comfort

Fantastic

Absolutely fantastic. Thank you!
Stayed 3 nights in Mar 2024