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ARCOTEL Donauzentrum

Property class: 4

Photo gallery for ARCOTEL Donauzentrum

An outdoor patio with a long wooden table surrounded by chairs, a covered seating area, and a modern building with large windows and a central staircase.
A modern lounge area with green and yellow chairs, a sofa, and a floor lamp.
A hotel room with a bed, a TV, a desk, and a chair.
A buffet area with various food options, including meats, cheeses, and pastries.
A modern lobby with a reception desk, seating area, and a large window with a view of the street.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$164
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Wagramer Strasse 83-85, Vienna, Vienna, 1220
  • Place, Donau Zentrum
    ‪1 min walk‬
  • Place, Alte Donau
    ‪5 min walk‬
  • Place, Vienna International Centre
    ‪18 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Room options

View all photos for Comfort Double Room

A bed with white bedding and a green pillow, a white headboard, and a window with curtains.

Comfort Double Room

8.8 out of 10
Excellent
(24 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, a sofa, a mirror, and a long hallway leading to a bathroom.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Double Room (Plus)

A hotel room with two beds, a TV, a small table, and a window with curtains.

Comfort Double Room (Plus)

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free wired internet

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
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8.6 out of 10, Excellent, 390 reviews
The price is NZ$132
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About the area

Vienna

You'll be connected to a shopping centre at ARCOTEL Donauzentrum, and within just a 10-minute stroll of Donau Zentrum and Alte Donau. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Donaustadt hotel include St. Stephen's Cathedral and Vienna State Opera.

What's nearby

  • Donau Zentrum - 1 min walk - 0.1 km
  • Alte Donau - 5 min walk - 0.4 km
  • Vienna International Centre - 18 min walk - 1.5 km
  • Danube Bike Path (Vienna) - 3 min drive - 2.5 km
  • International Atomic Energy Agency - 4 min drive - 2.5 km

Getting around

  • Siebeckstraße Tram Stop - 2 min walk
  • Erzherzog-Karl Street Station - 3 min drive
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Saloon Donauplex - ‬3 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Ufertaverne - ‬11 min walk

About this property

ARCOTEL Donauzentrum

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ARCOTEL Donauzentrum. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vienna hotel.

  • 1 building
  • 158 guestrooms or units
  • 4 levels
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1991
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
ARCOTEL Donauzentrum offers 158 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,306 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 15.00 per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self-parking fee: EUR 25 per night (in/out privileges)
  • Pet deposit: EUR 15.00 per day
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Austria Trend Hotel Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel Vienna
Austria Trend Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel
Hotel Donauzentrum Vienna
Donauzentrum Vienna
ARCOTEL Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel
ARCOTEL Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel Vienna

Frequently asked questions

What is the cancellation policy at ARCOTEL Donauzentrum?

ARCOTEL Donauzentrum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARCOTEL Donauzentrum?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at ARCOTEL Donauzentrum on 1 Nov 2026 start from NZ$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARCOTEL Donauzentrum?

Yep, ARCOTEL Donauzentrum has a self car park with in/out privileges for EUR 25 per night. A self car park is also available, for a fee.

Does ARCOTEL Donauzentrum serve breakfast?

You bet, buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at ARCOTEL Donauzentrum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at ARCOTEL Donauzentrum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at ARCOTEL Donauzentrum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at ARCOTEL Donauzentrum?

Furry friends are welcome at ARCOTEL Donauzentrum, with food and water bowls on offer.

ARCOTEL Donauzentrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 264 out of 484 reviews
Rating 8 - Good. 175 out of 484 reviews
Rating 6 - Okay. 32 out of 484 reviews
Rating 4 - Poor. 8 out of 484 reviews
Rating 2 - Terrible. 5 out of 484 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice in the last month in Acotel. Very clean, the staff is very polite, and helpful! Breakfast has a great selection, and the Hotel is in a perfect location, and close to the center with the Underground two minutes away! Highly recommended the Hotel to my entire Family and friends traveling to Vienna:)
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay in the hotel.
Stayed 5 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, friendly staff, great location, breakfast, we really liked the little outdoor space too We will definitely go back again:)
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
very friendly staff welcoming my arrival.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay in Vienna

It was excellent, very nice, great location and friendly staff, amazing breakfast offering as well.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and well-maintained, with an excellent location. The staff were friendly and welcoming throughout our stay. Breakfast was very good, with a wide selection. They kindly offered us two adjacent rooms as requested and accommodated a late checkout at a reasonable price. A particularly thoughtful touch was the fruit tray they provided for my birthday. We will certainly book again—everything was really appreciated.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellwnt stay
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Staff was friendly and extremely helpful. Good location.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to depart on a bike trip. It is quite a ways from city center and would not have stayed here otherwise. Good access to transportation.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, I just missed having a little gym to exercise during my stay
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great stay , location is good infront of a big mall , 10 minutes drive to center , hotel and rooms excellent and very clean and modern but no Refrigarator in the room no welcome complementary like Nescafe or tea in room , breakfast could be much better but overall hotel can be recommended.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet Clea rooms
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous. Staff could not have been more helpful.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I have been staying at Arcotel Donauzentrum for many years. On this stay I had two comments/complaints. The wi-fi was really spotty in my room. I have never had that issue before. It meant when I was in the room I had to be near the door. I have never had that issue before. I almost found the air conditioning to be a bit inadequate when I wanted it a bit colder.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to join a bike tour. The hotel was clean and good breakfast. The rooms were basic without a fridge and no coffee in the room. The room is not private so careful if you are sharing with someone the shower is open to the room.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but the air conditioning doesn’t function at night (??cost saving) and our windows opened on to a noisy roadway so we had to decide between it being too hot or too noisy. Great breakfast, helpful staff and convenient location near the metro and a mall.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Very poor breakfast and old furniture.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2024