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Almanac Palais Vienna

5.0 star property
Luxury hotel with full-service spa and health club

Photo gallery for Almanac Palais Vienna

Lobby
Junior Suite
Lobby
Restaurant
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
The current price is NZ$909
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Parkring 14-16, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪6 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Almanac Room

Almanac Room

Almanac Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Almanac Deluxe

Almanac Deluxe

Almanac Deluxe

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Almanac Suite

Almanac Suite

Almanac Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Almanac Suite mit Parkblick

Almanac Suite mit Parkblick

Almanac Suite mit Parkblick

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Duplex Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex Suite mit Parkblick

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Duplex Suite mit Parkblick

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 55 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Palais Suite

Palais Suite

Palais Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Two Bedroom

Family Two Bedroom

Family Two Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 73 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Accessible Room

Accessible Room

Accessible Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Almanac Premium

Almanac Premium

Almanac Premium

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite

Presidential Studio Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Smart TV
Hypo-allergenic bedding
  • 190 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Vienna

A luxury stay in the heart of Vienna awaits you at Almanac Palais Vienna. Within just a 10-minute stroll, you'll find popular attractions like Vienna State Opera and Stephansplatz. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at SPA can include massages along with access to the sauna. Donnersmarkt Bar is the hotel's own bar. Enjoy the gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning local cuisine breakfast is served between 7:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 5-property class Innere Stadt hotel, attractions include St. Stephen's Cathedral and Hofburg Imperial Palace.

What's nearby

  • St. Stephen's Cathedral - 6 min walk - 0.6 km
  • Stephansplatz - 6 min walk - 0.6 km
  • Hofburg Imperial Palace - 8 min walk - 0.7 km
  • Vienna State Opera - 8 min walk - 0.7 km
  • Belvedere - 9 min walk - 0.8 km

Getting around

  • Weihburggasse Tram Stop - 1 min walk
  • Vienna Mitte Station - 9 min walk
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪Champions Sports Bar & Restaurant - ‬1 min walk
  • ‪Elissar - ‬2 min walk
  • ‪Mama & der Bulle - ‬2 min walk
  • ‪Bettelstudent - ‬3 min walk
  • ‪Elias Coffee Shop - ‬1 min walk

About this property

Almanac Palais Vienna

Luxury hotel with full-service spa and health club
Almanac Palais Vienna offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. A sauna, spa services, and multilingual staff are also featured at the luxury Almanac Palais Vienna. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Vienna hotel is smoke free.

  • 111 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 1871
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Almanac Palais Vienna offers 111 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 55-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 55 per night)
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 1:00 PM for a fee: EUR 47 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Donnersmarkt Bar
  • Donnersmarkt Restaurant
  • Elias

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 9 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1871
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 95.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 47 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 55 per night
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 95.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Almanac Palais Vienna Hotel
Almanac Palais Vienna Vienna
Almanac Palais Vienna New Opening
Almanac Palais Vienna Hotel Vienna

Frequently asked questions

What is the cancellation policy at Almanac Palais Vienna?

Almanac Palais Vienna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Almanac Palais Vienna?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Almanac Palais Vienna on 30 Nov 2025 start from NZ$909.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Almanac Palais Vienna?

Yep, Almanac Palais Vienna has secured covered valet parking for EUR 55 per night. Onsite parking is limited.

Is there a spa on site at Almanac Palais Vienna?

Yep, SPA is available for guests. It has a steam room and a sauna. You'll enjoy services like massages.

Does Almanac Palais Vienna have a pool?

Almanac Palais Vienna has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Almanac Palais Vienna?

Almanac Palais Vienna features a full-service spa, a health club and an indoor pool.

What makes Almanac Palais Vienna a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Almanac Palais Vienna.

Is Almanac Palais Vienna family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as children's slippers in the guestrooms, it's no surprise that Almanac Palais Vienna is a hit with families.

Does Almanac Palais Vienna serve breakfast?

Yep, local cuisine brekkie is on offer daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Almanac Palais Vienna?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Almanac Palais Vienna?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Almanac Palais Vienna?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Almanac Palais Vienna?

Furry friends are welcome at Almanac Palais Vienna, with food and water bowls on offer.

Almanac Palais Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 240 out of 300 reviews
Rating 8 - Good. 35 out of 300 reviews
Rating 6 - Okay. 12 out of 300 reviews
Rating 4 - Poor. 10 out of 300 reviews
Rating 2 - Terrible. 3 out of 300 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

george

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious! Conveniently located to lots of restaurants and major attractions! We loved every moment here. Great service and we had a free upgrade to a two story room! There were fruits, snacks snd wines provided as a welcoming gesture in our room. Thank you and we will be back!
Stayed 5 nights in Jul 2025

10/10 Excellent

NAOMI LEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional - the best hotel I have stayed in before, rivalling the standard of service of top, five-star hotels in London.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Tina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to commend one of the outstanding staff members at the hotel — Gergerly (sorry if misspelled his name). My luggage was damaged, and the lock was stuck, but he was extremely helpful and patient in assisting me with the issue. His professionalism and kindness truly stood out. The hotel itself is beautiful and clean, with high-end amenities such as luxurious soap and body lotion. However, I’d like to share a point of concern regarding breakfast. Upon check-in, one of the staff members informed us that breakfast was included. I was surprised and reconfirmed with her, and she assured me it was. At check-out, we were told otherwise — that breakfast was not included and we needed to pay for it. This caused unnecessary confusion and wasted time. Fortunately, the manager eventually stepped in and confirmed that breakfast should indeed be complimentary. As of now, I still see a pending breakfast charge authorized on my credit card. It hasn’t posted yet, and I sincerely hope the hotel will honor their word and remove the charge. At a five-star hotel, I believe such miscommunication should be avoided for a smoother and more trustworthy guest experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sonja Lenore, London

Stayed 4 nights in Jun 2025

10/10 Excellent

Sonja, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Home Away from Home – Consistently Exceptional As a regular guest at the Almanac Hotel, I can say with complete confidence that this is a place where excellence isn’t occasional — it’s the everyday standard. From the moment I arrive, I’m welcomed with such warmth and care that it truly feels like a home away from home. The staff are outstanding, with a special thank you to Amit Pal and his wonderful team at reception, who always go above and beyond to make every arrival feel seamless and personal. Their kindness, professionalism, and attention to detail set the tone for the entire stay. The food is consistently excellent, and the room service is particularly memorable — prompt, beautifully presented, and absolutely delicious. The pool facilities are a quiet luxury, perfectly maintained and ideal for unwinding. And the rooms are simply stunning — stylish, serene, and thoughtfully designed with comfort in mind. It’s a rare thing to find a hotel that gets everything right, every time — but the Almanac does. A place I always look forward to returning to.
Stayed 5 nights in Jul 2025

10/10 Excellent

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Roni, Tel Aviv

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the closest thing to perfect. The rooms are outstanding — huge, clean, and equipped with state-of-the-art amenities. The staff is extremely nice and helpful, and the location is good. I would love to stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location and amenities

What a fabulous hotel! The location was great, right next to a tram line, a bus line, and a short walk to one of the underground stops. To get to the airport , we just walked about 10 minutes to the S7 train. The staff was incredibly friendly and helpful with everything we needed. The room was very spacious and updated with a very comfortable bed and pillows, plus plenty of storage space. The bathroom was also quite large and had great towels and bathrobes. The pool and spa area, as well as the gym, were very nice. The hotel was about 5-10 minute walk from the historic city center and St. Stephen's Cathedral, which is a must-see in Vienna.
Stayed 4 nights in Jul 2025

10/10 Excellent

Moshe, Gan Yavne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing people in this hotel, great staff, they will help you in any thing you need, the best of the best. Brackfest must be upgraded but its ok +
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Bahar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great customer service, extremely clean, will definitely stay here again
Stayed 4 nights in Jun 2025

8/10 Good

Mordechai, MALIBU

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Almanac Palais Vienna was underwhelming given the premium pricing. While the room was large, it felt dated and lacked basic amenities like an iron and ironing board. The view was uninspiring,just another building wall. The lobby is set up in a strange way, making the entrance feel uninviting and disorganized. No one greeted us or offered help with our luggage,we had to walk in and ask for assistance ourselves. Valet parking is available but doesn't come with the level of service you'd expect at this price point. We extended our stay by an extra night, and only after breakfast were we informed that it was included,clear communication was lacking. The hotel’s best feature is its excellent location, but aside from that, we found it to be overpriced and not a good value for the money.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms. Reception staff extremely helpful and accommodating.
Stayed 2 nights in Jun 2025

8/10 Good

Andrei

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
nice building and location
Stayed 2 nights in Jun 2025

10/10 Excellent

Ansis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern chic centrally located option in Vienna. Walkable to many shops and restaurants. Reception staff was wonderful.
Stayed 3 nights in May 2025

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Almanac Palais was sort of a mixed bag. Plusses: junior suite was spacious, generally very quiet, bed one of the most comfortable we've ever had at a hotel, and rain shower had great pressure. Minuses: Though very friendly, the service was hit or miss. Housekeeping knocked several times despite "do not disturb" light and door hanger. Room cleaning was never the same twice--always a different number of new towels would appear, sometimes the staff would remove and restock coffee and sometimes not, etc. Front desk: On a Wednesday afternoon we asked them to make a restaurant reservation for Friday night. Checking back Thursday, we found they had forgotten and so asked again. The concierge only tried to make the reservation on Friday at midday, by which point there were no tables available. Not a good look! Prepaid breakfasts were shockingly subpar, and I wouldn't bother paying again for them. The first two days, we were told breakfast ended at 10:30 (because of a conference, perhaps). The offerings were terrible (mostly self-serve stale bread, only vegan butter, sad fruit salad of crunchy cantaloupe and sour apples). They ran out of food by 9:30 and didn't restock. The last three days of breakfast were better but still very so-so, especially compared to everywhere else we stayed on this trip. Though the servers were very friendly, they were overwhelmed. We stood up to get our own water refills several times, for instance. Nice place but not sure I'd return.
Stayed 5 nights in May 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Paul, Stoke-on-Trent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely and staff were really helpful. Enjoyed the spa, pool and gym!
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful but....sleep deprived

Beautiful hotel, great location, great service. BUT, the noise isolation between rooms was awful and I was extremely sleep deprived by the end of my stay. The person(s) above walked loudly every night from 10pm on. One night from 1030pm until 200 am the noise from their loud walking was terrible - I called the front desk and the kindly came up to check out the problem but for the time he was there, no noise, as soon as they left it started up again. At check out, make sure you review your bill because a very large charge from the restaurant was accidentally added to my bill that was from a different room. If the hotel would fix the problem with the lack of noise isolation, it would be a perfect hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious The staff are very friendly
Stayed 3 nights in May 2025