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Graben Hotel

4.0 star property

Photo gallery for Graben Hotel

Front of property
Property video
Lobby sitting area
Lunch, dinner served; Italian cuisine, al fresco dining
Superior Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$518
includes taxes & fees
26 Mar - 27 Mar

Explore the area

View map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Place, Stephansplatz
    ‪2 min walk‬
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Single Room

  • Sleeps 1

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • Sleeps 2

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.8 out of 10
Excellent
(29 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

8.2 out of 10
Very good
(40 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

8.4 out of 10
Very good
(6 reviews)
  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

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About the area

Vienna

Graben Hotel puts you in the heart of Vienna, within steps of Jüdisches Museum and Plague Column. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Trattoria Santo Stefano, serves Italian cuisine and is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a short walk of this 4-property class Innere Stadt hotel include Stephansplatz and St. Peter's Church.

What's nearby

  • Stephansplatz - 2 min walk - 0.2 km
  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • Spanish Riding School - 3 min walk - 0.3 km
  • Vienna State Opera - 8 min walk - 0.7 km

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 37 min drive

Restaurants

  • ‪Aida Café - ‬2 min walk
  • ‪Café de l'Europe - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Segafredo am Graben - ‬1 min walk

About this property

Graben Hotel

There's a restaurant on site. Public spaces have free WiFi. A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. An airport shuttle (available on request) and a train station pick-up service are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Graben Hotel. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 7 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 1918
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Graben Hotel offers 52 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 43 per day)
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1918
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 43 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Frequently asked questions

What is the cancellation policy at Graben Hotel?

Graben Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Graben Hotel?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Graben Hotel on 26 Mar 2026 start from NZ$518, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Graben Hotel?

Yep, Graben Hotel has a self car park for EUR 43 per day. A self car park is also available, for a fee.

What makes Graben Hotel a romantic place to stay?

Al fresco dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Graben Hotel.

Is there a free airport shuttle available at Graben Hotel?

No, but there's an airport shuttle that runs from 6:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at Graben Hotel?

Yep, you can grab a meal at Graben Hotel's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Graben Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Graben Hotel?

Cats and dogs are welcome at Graben Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Graben Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 380 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Olga

Stayed 5 nights in Dec 2025

10/10 Excellent

alan Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Graben hotel is perfect for those exploring Vienna, being a few feet from the vibrant Stephansplatz, giving you instant access to the Cahedral and all around. The hotel itself is magnificent with staff who will try to help you no matter what the query. The rooms could do with bigger TV's but seriously for the location and the bonus of having one of the best Italian restaurants that I have ever eaten in attached to it (and yes, I have been to Italy) The Graben is unbeatable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Constance Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful especially Amin on the night staff who helped us obtain our on-line boarding passes.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mikhail

Stayed 4 nights in Oct 2025

10/10 Excellent

Ashish

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located at central location. Staff was very helpful and courteous. Breakfast was free and good. They even gave us breakfast on request. Overall, we had pleasant stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

sheanna

Liked: Cleanliness, staff & service, property conditions & facilities
Super breakfast and excellent situation right next to Stephensplatz. Only downside was air conditioning was very poor and it was very hot and stuffy.
Stayed 3 nights in Oct 2025

6/10 Okay

pau

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rooms were much smaller than hotels.com made them out to be. a little out dated as well. we had trouble with unlocking the door of one room but that was resolved during our stay. staff was attentive and helpful. just wish the rooms were larger, as advertised
Stayed 3 nights in Oct 2025

2/10 Terrible

IEVGEN, San Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In 3.5 weeks of traveling through 8 European countries, this was our WORST experience! The staff smokes right behind the counter, despite the "Smoking-Free Floor" signs in the hotel. Air conditioning? No! Just an internal fan unit, not connected to a real air conditioner. As a result, two people in a tiny room suffocate at night. An open window is also not an option because the street is crowded and noisy 24/7. The room is tiny, the shower is tiny, everything about the interior is cheap and sloppy. The nearest parking they recommend is 2 km away. Unloading and loading luggage is a hassle. I would give this place only one star only because it is located in the very center of Vienna. But I would never go back to this hotel anymore.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a few minutes from the Cathedral, in a central pedestrianised area, easy to walk to many of the places you would want to visit. Hotel amenities super clean. Restaurant if you want to eat there in the evening, recommended. Excellent breakfast options, good coffee! Very friendly staff. I would book again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chin Pei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff, patient, responsive, helpful. Room was compact and tastefully designed, bed was very comfortable, very peaceful sleep. It may not be suitable for families - as it is located along an alley with several pubs.
Stayed 1 night in Sep 2025

10/10 Excellent

Valeriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
):):):
Stayed 4 nights in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff at the hotel who were very helpful. Very close to metro and public transport. Many places of interest within a very short walk. Will definitely stay here again.
Stayed 9 nights in Aug 2025

10/10 Excellent

Azita

Stayed 4 nights in Sep 2025

6/10 Okay

may

Room is small and breakfast is limites
Stayed 2 nights in Sep 2025

8/10 Good

Julie Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and hotel location are faultless. The hotel decor is a little tired.
Stayed 6 nights in Aug 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eiman, Burke

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and in a great location
Stayed 1 night in Aug 2025

8/10 Good

Eiman, Burke

Liked: Amenities
Nice clean hotel in a great location
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the city and gives excellent access to all the attractions Vienna has to offer. I stay at the Graben Hotel on a regular basis.
Stayed 6 nights in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Stayed 3 nights in Aug 2025

6/10 Okay

Rita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Review

The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

We had a wonderful experience over the 5 days. The food is fantastic and the service 2nd to none! Will recommend to anyone.
Stayed 5 nights in Jul 2025