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Hotel Kaiserhof Wien

4.0 star property

Photo gallery for Hotel Kaiserhof Wien

A building with a sign reading "KAISERHOF" at the entrance.
Two people seated at a bar with a well-stocked liquor cabinet behind them.
A room with a fireplace, red and purple armchairs, a table with a vase, and a large framed painting on the wall.
A buffet setup with various food items and a long counter.
A hotel room with a large bed, a wooden bench, a desk, and a chair.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$349
includes taxes & fees
2 Aug - 3 Aug

Explore the area

View map
Frankenberggasse 10, Vienna, Vienna, 1040
  • Place, St. Charles Church
    ‪2 min walk‬
  • Place, Vienna University of Technology
    ‪2 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Kaiserhof Superior Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Kaiserhof Superior Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables, a chair, and a patterned carpet.

Classic Double Room

9.6 out of 10
Exceptional
(28 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

10.0 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Business Room

A hotel room with a double bed, two bedside tables with lamps, a chair, and a painting on the wall.

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A neatly made bed with pillows, a bedside table with a lamp, and a bench at the foot of the bed.

Superior Room

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, a painting on the wall, and a lamp on the nightstand.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Living area

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Kaiserhof Business Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Kaiserhof Business Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Kaiserhof Classic Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Kaiserhof Classic Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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  • Pet-friendly
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The price is NZ$272
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About the area

Vienna

Hotel Kaiserhof Wien places you in the centre of Vienna, steps from Vienna University of Technology and within a short 5-minute stroll of St. Charles Church. Highlights at this hotel include a full-service spa, a bar/lounge and a sauna. .A day of pampering can include access to the sauna and steam room. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Wieden hotel include Naschmarkt and Vienna State Opera.

What's nearby

  • Karlsplatz - 2 min walk - 0.2 km
  • St. Charles Church - 2 min walk - 0.2 km
  • Vienna University of Technology - 2 min walk - 0.2 km
  • Naschmarkt - 5 min walk - 0.4 km
  • Vienna State Opera - 8 min walk - 0.7 km

Getting around

  • Resselgasse Station - 3 min walk
  • Vienna Central Station - 20 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Café-Restaurant Resselpark - ‬5 min walk
  • ‪Knockbox - ‬4 min walk
  • ‪Mani Im Vierten - ‬4 min walk
  • ‪Santos Wieden | Mexican Grill & Bar - ‬4 min walk
  • ‪Kebab-Haus - ‬3 min walk

About this property

Hotel Kaiserhof Wien

Hotel Kaiserhof Wien offers its guests a full-service spa, a sauna, and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a library, and multilingual staff are also featured at the business-friendly Hotel Kaiserhof Wien. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1896
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Kaiserhof Wien offers 74 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 26 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self-parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

What is the cancellation policy at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kaiserhof Wien?

As of 31 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof Wien on 2 Aug 2026 start from NZ$349, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Kaiserhof Wien?

Yep, Hotel Kaiserhof Wien has a self car park for EUR 26 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at Hotel Kaiserhof Wien?

Yep, there is an onsite spa at Hotel Kaiserhof Wien. It has a steam room and a sauna.

What makes Hotel Kaiserhof Wien a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Kaiserhof Wien.

Does Hotel Kaiserhof Wien serve breakfast?

Yep, guests love the buffet breakfast here! Available daily between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Kaiserhof Wien?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Kaiserhof Wien?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Kaiserhof Wien?

Furry friends are welcome at Hotel Kaiserhof Wien, with food and water bowls on offer.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 853 out of 1000 reviews
Rating 8 - Good. 115 out of 1000 reviews
Rating 6 - Okay. 20 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast; gym was small; Staff super friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jiansheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a lot of characters, quiet location yet convenient to go to old town and opera house. Staff are lovely and breakfast is amazing. Overall wonderful experience for a weekend
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel friendly staff, especially the barman
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ziying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location, cozy and relaxed environment, good continental breakfast. The sauna and fitness room is also a plus. Will stay there again next time.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Dom

Staff warm friendly knowledgeable of local attractions and events. Spacious Room was excellent in all categories Buffet breakfast had a wide variety of selections
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Clean
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Michael Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very welcoming helpful and friendly. Short walk to many town centre attractions bus and tube. Enjoyed stay.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Jonathan Branwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and very helpful staff. Breakfast buffet had a wide choice of foods and the bar was a relaxing space at the end of the day. Highly recommended
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, friendly staff, great breakfast, wonderful room
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and beautiful location. Great for walking. The breakfast was wonderful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel in an excellent location with charming, helpful staff. Very comfortable room. Excellent decor and beautifully cared-for. Lovely breakfast and excellent bar. First class accommodation throughout.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing find ….just perfect .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

GAYNOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth visit to the Kaiserhof and it didnt dissapoint. Excellent hotel, amazing staff and the breakfast is superb. I would recommend this hotel with no hesitation. It is exceptional in every way.
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Sanjay the Bar Manager is a superb mixologist Do not miss out.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, classic hotel in a central part of Vienna.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Mitsuru

Liked: Cleanliness, property conditions & facilities
Very good services and great hospitality
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient location, friendly staff, clean room and wide variety of Austrian cousine for breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Priyankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties we stayed at, they upgraded us to their suite, which was out of this world. It was spacious, multi level, had an amazing bath tub. The staff at the front desk were always very helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful personalized service, spacious rooms and a breakfast buffet with endless selection. Great location too! We wouldn't hesitate to stay here again
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Edith Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The gym was also a great plus.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Oustanding breakfast. Easy walking distance to all sites.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. A bit of a walk to Inner Stadt but worth the walk due to such a nice hotel. Great staff and nice bar
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and comfortable stay. It is abundantly clear that the staff take pride in providing a very high standard of service. They are attentive and personable. The breakfast is excellent. Highly recommend.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Srikanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolutely fantastic stay
Stayed 3 nights in Apr 2025