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Hotel Kaiserhof Wien

Property class: 4

Photo gallery for Hotel Kaiserhof Wien

A building with a sign reading "KAISERHOF" at the entrance.
A buffet setup with various food items and a long counter.
Two people seated at a bar with a well-stocked liquor cabinet behind them.
A hotel room with a large bed, a wooden bench, a desk, and a chair.
A room with a fireplace, red and purple armchairs, a table with a vase, and a large framed painting on the wall.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$282
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Frankenberggasse 10, Vienna, Vienna, 1040
  • Place, St. Charles Church
    ‪2 min walk‬
  • Place, Naschmarkt
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬

Room options

View all photos for Kaiserhof Superior Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Kaiserhof Superior Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Double Room

A hotel room with a double bed, two bedside tables, a chair, and a patterned carpet.

Classic Double Room

9.6 out of 10
Exceptional
(30 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free wired internet

View all photos for Classic Double or Twin Room (with extra bed)

A neatly made bed with white and blue pillows, a dark headboard, and a window with sheer curtains.

Classic Double or Twin Room (with extra bed)

10.0 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for Business Room

A hotel room with a double bed, two bedside tables with lamps, a chair, and a painting on the wall.

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Room

A neatly made bed with pillows, a bedside table with a lamp, and a bench at the foot of the bed.

Superior Room

10.0 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, a painting on the wall, and a lamp on the nightstand.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite

Suite | Living area

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Kaiserhof Business Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Kaiserhof Business Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Kaiserhof Classic Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Kaiserhof Classic Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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About the area

Vienna

Hotel Kaiserhof Wien places you in the centre of Vienna, steps from Vienna University of Technology and within a short 5-minute stroll of St. Charles Church. Highlights at this hotel include a full-service spa, a bar/lounge and a sauna. .A day of pampering can include access to the sauna and steam room. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Wieden hotel include Naschmarkt and Vienna State Opera.

What's nearby

  • Karlsplatz - 2 min walk - 0.2 km
  • St. Charles Church - 2 min walk - 0.2 km
  • Vienna University of Technology - 2 min walk - 0.2 km
  • Naschmarkt - 5 min walk - 0.4 km
  • Vienna State Opera - 8 min walk - 0.7 km

Getting around

  • Resselgasse Station - 3 min walk
  • Vienna Central Station - 20 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Johnny's Pub - ‬5 min walk
  • ‪Café-Restaurant Resselpark - ‬5 min walk
  • ‪Gorilla Kitchen - ‬4 min walk
  • ‪Mani Im Vierten - ‬4 min walk
  • ‪El Burro - ‬4 min walk

About this property

Hotel Kaiserhof Wien

Hotel Kaiserhof Wien offers its guests a full-service spa, a sauna, and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a library, and multilingual staff are also featured at the business-friendly Hotel Kaiserhof Wien. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1896
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Kaiserhof Wien offers 74 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 26 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self-parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna

Premier Kaiserhof Wien Hotel

Premier Kaiserhof Wien Vienna

HOTEL KAISERHOF WIEN

Best Western Premier Kaiserhof Wien

HOTEL KAISERHOF WIEN Vienna

KAISERHOF WIEN Vienna

KAISERHOF WIEN

Premier Kaiserhof Wien

HOTEL KAISERHOF WIEN Hotel

HOTEL KAISERHOF WIEN Vienna

HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

What is the cancellation policy at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kaiserhof Wien?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof Wien on 27 Sept 2026 start from NZ$282, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Kaiserhof Wien?

Yep, Hotel Kaiserhof Wien has a self car park for EUR 26 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at Hotel Kaiserhof Wien?

Yep, there is an onsite spa at Hotel Kaiserhof Wien. It has a steam room and a sauna.

What makes Hotel Kaiserhof Wien a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Kaiserhof Wien.

Does Hotel Kaiserhof Wien serve breakfast?

Yep, guests love the buffet breakfast here! Available daily between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Kaiserhof Wien?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Kaiserhof Wien?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Kaiserhof Wien?

Furry friends are welcome at Hotel Kaiserhof Wien, with food and water bowls on offer.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 856 out of 1002 reviews
Rating 8 - Good. 112 out of 1002 reviews
Rating 6 - Okay. 22 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, comfortable and attractive, very good location, and a good breakfast - excellent hotel for the price.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice rooms. Very convenient to the old city center and subway.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is superb. The room size, bed, bathroom amenities, breakfast, and staff were the best I have ever experienced in a hotel. I highly recommend staying here when in Vienna.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just wonderful. Good staff good breakfast and nice rooms
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great stay at your property. Very convenient to the city center.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location staff breakfast and room was brand new had nice coffee and beds were very comfortable new mattress! Staff was so helpful and kind. Breakfast was superb so much variety and coffees made to order!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The hotel was well located.
Stayed 1 night in May 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast; gym was small; Staff super friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zoé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness and breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, convenient location and great service. Our room was very generous size. Amazing breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Centrally located, lots of charm, and a fantastic breakfast. The room was clean, quiet, and had everthing we needed. Staff were great - helpful and accomodating. Zero issues.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jiansheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a lot of characters, quiet location yet convenient to go to old town and opera house. Staff are lovely and breakfast is amazing. Overall wonderful experience for a weekend
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel friendly staff, especially the barman
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable clean and modern superior room
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Masahiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal to Musikverein and the center of the city. You can walk to most of the popular spots from the hotel. Breakfast menu was excellent and the hotel staffs were friendly and warm.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-situated hotel with clean rooms, good breakfast choices, helpful attentive staff and well-stocked bar with trained experienced bar staff. Highly recommended.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in an excellent location, superb breakfast buffet. Like most European hotels, you need to bring your own washcloth.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dom

Staff warm friendly knowledgeable of local attractions and events. Spacious Room was excellent in all categories Buffet breakfast had a wide variety of selections
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ziying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location, cozy and relaxed environment, good continental breakfast. The sauna and fitness room is also a plus. Will stay there again next time.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff friendly and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Alvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Clean
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel was exceptional. They went above and beyond to be helpful and accommodating. The front desk staff was especially helpful and professional. They provided five star service. Staff at breakfast were very friendly and prompt with service.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Michael Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very welcoming helpful and friendly. Short walk to many town centre attractions bus and tube. Enjoyed stay.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Amazing breakfast selection. Clean and prestine. Great staff. EXCELLENT location, 15 minute or less walk from everything. 10/10 would book again!
Stayed 3 nights in May 2026